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BEST WESTERN Knoxville Suites

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BEST WESTERN Knoxville Suites
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429 Reviews from our TripAdvisor Community

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Showing 425: English reviews
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Ontario Canada
Reviewed 3 days ago NEW

We stayed one night and were pleased with our room and service. Our king room with sofa was comfortable, wifi good, breakfast one of the best we've had so far during our vacation. Well done, Knoxville.

Thank dkb60
Sebring, Florida
Reviewed 1 week ago

The rooms reak like pet urine. The rooms are not clean. The shower was aweful. The staff didnt care. We arrived and got a room that was not up to standard, she gave us a new room, and it wasnt even better than the last.

Review collected in partnership with Best Western
Thank 75alysonr
Alpa P, Manager at BEST WESTERN Knoxville Suites, responded to this review

We regret to hear your recent experience with us did not meet your expectations. Please know that our team works diligently to ensure your experience is welcoming and enjoyable. We take great pride in guest satisfaction and would love another opportunity to show you the true value in our hotel. Come back, soon.

Springfield, Ohio
Reviewed 2 weeks ago

Great place to stop for the night. Easy on and off the interstate, I75. I always pick Best Western hotel because they are clean, safe, reasonable, and pet friendly. Having breakfast in the morning gets you off to a early start.

Review collected in partnership with Best Western
Thank Sam R
Clarkston, Michigan
Reviewed 3 weeks ago

We spent one night here on our way to Florida. We have stayed at many places in our travels to the Sunshine state but this Best Western just went to the top of our list! The hotel is older but updated. Our king room was much more - it had a separate area like a suite with a sofa and...

Thank Mary209
Detroit, Michigan
Reviewed 4 weeks ago via mobile

Room smelled like old nursing home. Mold on shower. Toilet paper rusting and falling out of wall. Should have looked at room before we stayed . Worst Best Western we've stayed at. Even the breakfast was underwhelming.

Thank nancy332
Alpa P, Manager at BEST WESTERN Knoxville Suites, responded to this review

Thank you for taking the time to post review of your experience at our Best Western Knoxville Suites in North Knoxville. I want to personally apologize for the inconvenience during your stay, and am sorry we didn't have a chance to deliver excellent customer service. I have shared this review with my team, in hopes of improving overall satisfaction.

Hickory, North Carolina
Reviewed 16 January 2017 via mobile

Recently stayed here for a basketball tournament. The motel is clean and neat. The rooms are spacious. The double beds are awful. They sagged way down in the middle, and you could hear the springs squeak everytime you moved. I had only booked one night, but had to book a second at the last minute. The second room was a...

Thank Lisa H
Kincardine, Canada
Reviewed 5 January 2017

Found this hotel to be very accommodating to pets. Room was very nice and had everything we needed for our one night stay..Would recommend this hotel to family and friends. They also provide breakfast.

Review collected in partnership with Best Western
2Thank joannev2017
Riceville, Tennessee
Reviewed 2 January 2017

The refrigerator did not work properly, wasn't impressed with their breakfast layout or the quality of their breakfast. Rooms were clean and nice and the employees were extremely helpful. They also did not have French Vanilla coffee creamer. Very disappointed by that.

Review collected in partnership with Best Western
Thank B3219YWcharlesf
Waterford, Michigan
Reviewed 27 December 2016

We were stopping on our way home from a family visit for just an overnight pit-stop. I was able to look the location up online, call ahead and make the reservation. We came in later in the evening and the front desk personnel was super friendly, knowledgeable about the surrounding area and made me a fresh pot of coffee. Even...

Review collected in partnership with Best Western
1Thank Tonya C
Gainesville, GA, United States
Reviewed 25 December 2016

This is a great place to stay. We will stay here again. Everything from the parking lot, to the lobby, to our room was clean and organized. The breakfast bar has a very good selection of breakfast food. No one will go away hungry.

Review collected in partnership with Best Western
Thank 766kathiea

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry

Additional Information about BEST WESTERN Knoxville Suites

Address: 5317 Pratt Rd., I-75, Merchant Drive Exit 108, Knoxville, TN 37912
Region: United States > Tennessee > Knoxville
Price Range: ₹ 5,229 - ₹ 7,776 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Knoxville Suites 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Best Western, Booking.com, Expedia, Orbitz, Priceline, Kognitiv US Corp and Hotels.com so you can book your BEST WESTERN Knoxville Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Knoxville Hotel Knoxville
Knoxville Best Western
Hotel Style:
#8 Best Value Hotel in Knoxville
#17 Romantic Hotel in Knoxville
#18 Family Hotel in Knoxville
#24 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Knoxville Suites staff and other travellers.
4 questions
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3 months ago
Bowling Green, Kentucky

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Questions? Get answers from BEST WESTERN Knoxville Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upper floor end unit room for a quiet evening”
 of 5 bubbles dkb60, 22 Feb 2017 | Read review
“Rooms on the fourth floor are quieter”
 of 5 bubbles bud1966, 22 Nov 2016 | Read review
“We were on the third floor on the side facing the freeway & it was quiet.”
  • Photos from area - nice!
  • Vanity
  • Gas station next door with burglar bars on door!
  • Photo in room
 of 5 bubbles markbJ4106EI, 30 Oct 2016 | Read review
“All rooms would be good here!”
 of 5 bubbles Travelmoorenow, 11 Sep 2016 | Read review
“The second floor has no ice machines and was reasonably quiet”
 of 5 bubbles tacarlson, 13 Jun 2016 | Read review
5 of 5