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Holiday Inn Johnson City

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Holiday Inn Johnson City
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186 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Reviewed 2 weeks ago

We didn't realize this hotel was under renovation when we booked-our mistake. Thought we were booking a Holiday Inn Express which would have been much better. There is a Holiday Inn Express in Johnson City but didn't realize it when we booked. Staff very friendly and helpful, but definetely wouldn't stay here again until they've finished remodeling. Also they don't...

Thank jfnrn
Carefree, Az
Reviewed 19 December 2016

The hotel is being re-modeled. The bar and restaurant are in conference rooms. The way to your room is through back hallways. They charge for breakfast so the Holiday Inn Express is a better deal. The room was average. It had a refrigerator but no microwave. It was spacious enough. The location is convenient to restaurants and movies. The staff...

Thank Resque
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

The staff and I appreciate your 3 Star Review of your stay. We agree the renovation is a bit different but just wait for the newly renovated Holiday Inn. Thank you for your high marks for cleanliness and service from the staff. We are getting near the end and can't hardly wait the see the complete finished renovation. Come back...

Tucson, Arizona
Reviewed 4 December 2016

The front desk is not overly pleasant but not particularly rude. The night we stayed was fairly good. The hotel was in full renovation mode.. Kind of like walking through a maze to locate the elevators, etc. Our room had already been renovated. It was fine for one night. Nothing special, nothing terrible.

Thank Sandy B
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

We thank you for your 3 Star Review of your recent stay with us. I do apologize for the intrusion of the renovation we are currently going through however, I can promise it is worth the problems now for the wonderful reveal of the Holiday Inn Johnson City. I would like to invite you back in the very near future...

Reviewed 7 November 2016 via mobile

We've stayed at this hotel numerous times over the years. Staff has always been great. Food is good and the comedy zone is wonderful. If your in the area you will definitely enjoy it. A great choice if you are in Johnson city.

Thank FriendlyTravelerTN
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

Thank you for selecting the Holiday Inn Johnson City to stay. We appreciate very much your kind words about the staff, food, and the fact you enjoyed our comedy zone. We all thank you for the 5 Star review you gave of your experience with us. Look forward to serving you again during your next stay with us. We will...

Vancouver, WA
Reviewed 4 November 2016

Well first off they are under construction. They have some issues associated with that, but they are doing great. We slept great. We were in a renovated room which was nice. Be patient, give them a try and get a good rate for a good room.

Thank Henry82
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

Henry 82 you will never know how much the staff and I appreciate your 4 Star review of you recent stay with us at the Holiday Inn Johnson City, TN. You are correct that we have issues now while going under a total renovation but we have nice rooms and the staff is giving it their all. Once the renovation...

Kernersville, North Carolina
Reviewed 18 October 2016 via mobile

I travel a lot in my job and am a platinum level traveler with IHG, and honestly this is one of the worst properties I have stayed in. The front desk was pleasant, not over friendly. Construction sucked! Elevators sucked, TV didn't work had to call maintenance, halls were dirty. Room had a fridge but no microwave wave. Wth, no...

Thank BillReel
Ken P, Vice President at Holiday Inn Johnson City, responded to this review

I understand your frustration due to our renovations. Once completed this will be a top hotel for east Tennessee. Unfortunately there is no easy way to renovate a hotel and stay open at the same time. The renovations are needed and will certainly make a "big" improvement. I hope you will accept my apology and my invitation to return to...

Geneva, Illinois
Reviewed 9 October 2016 via mobile

We stay here all the time when we come for the Apple festival in Erwin. We were surprised by the renovation going on but understand. Some complaints over our three day stay: one bar of soap and it was the smallest, thinnest bar if soap I have ever seen; dirty hallways; no cups left in the room; no bath mat...

Thank Marie W
Ken P, Regional VP at Holiday Inn Johnson City, responded to this review

First, I apologize that we did not meet your expectations during your stay. I have addressed the issues you told me about with housekeeping and with the housekeeper. We are beginning to have lower rates due to the renovation. Thank you for the suggestion. The renovation will be complete by the next Apple festival so we hope you will stay...

Reviewed 1 October 2016

I do not understand why this important companies does not inform properly about the hotel sttrus, when the status is not as normal. And they leave all the effort over the employees shoulders and the patient of the customers. No breakfast buffet, workers sharing the common areas of the hotel, noise during the day,.... In this way, only it is...

Thank Chus J
Ken P, VP of Operations at Holiday Inn Johnson City, responded to this review

Thank you for taking your time to let us know about your recent stay with us. I apologize for the fact we were under renovation and that in itself presented some obstacles. We all hope you will be back in a few months and see the new and greatly improved Holiday Inn. It will be worth the issues now to...

Reviewed 30 August 2016 via mobile

Great hotel. Staff was very friendly and professional. Had my check in stuff before I even got in. Only downfall was the restaurant. They could of had more options on the menu. Only a dozen choices...

Thank William K
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Thank you for stating the staff was friendly and professional. We work very hard and that is the result we want to achieve. We are currently working with menu selections and could be changing some in the near future. We appreciate your 4 Star Rating of your stay. Please come back soon.

Reviewed 22 August 2016

This was the first night of our Anniversary weekend and since I use the IHG chain for my business travel, it was obvious to us to use our IHG rewards Nights. The Johnson City Holiday Day was by far the best hotel we had that weekend. Not to mention Nate (at the front desk, you cant miss him) gave us...

Thank CandJThompson
Ken P, General Manager at Holiday Inn Johnson City, responded to this review

Dear C & J, let me first congratulate you on your anniversary! The staff and I are delighted you enjoyed your stay with us. Thank you also for being an IHG Rewards Member. We hope you both will come back soon. Thank you for the 4 Star Review.

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BEST WESTERN Johnson City Hotel & Conference Center
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Conference Center:·Located just minutes from Science Hill High school, ETSU,and Milligan ·College, Wing Deer Park·Nearby Cinemas, Shopping & Dining·Full Service with Restaurant, Lounge & Room Service·Interior Corridor Rooms with free WiFi·Pet Friendly. Please contact us to see about our special room rates for your group, convention or business. We look forward to hearing from you. ... more   less 

Additional Information about Holiday Inn Johnson City

Address: 101 West Springbrook Drive, Johnson City, TN 37604
Region: United States > Tennessee > Johnson City
Price Range: ₹ 5,956 - ₹ 8,967 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Johnson City 3*
Number of rooms: 206
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Also Known As:
Holiday Inn Johnson City Hotel Johnson City
Johnson City Holiday Inn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the interstate side and didn't know it until I looked out the window.”
 of 5 bubbles Henry82, 3 Nov 2016 | Read review
“Wait till the remodel is done.”
 of 5 bubbles Sparkyskippy, 4 Aug 2016 | Read review
“Again, after renovations I would definitely return.”
 of 5 bubbles Roomseller59, 30 Jul 2016 | Read review
“Stay away from elevators, check out AC and mattress upon entering your room.”
 of 5 bubbles BryanNorma, 28 Jun 2016 | Read review
“Ask for a room facing either the mountains or the city.”
 of 5 bubbles 143brendar, 15 Mar 2016 | Read review
5 of 5