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All reviews fire pit large shower oatmeal would stay here again walk in shower very comfortable room newer hotel stores and restaurants spent one night would highly recommend this hotel hot items a long road trip front desk clerk great bed great place to stay the breakfast area bed and pillows
Ok, so I stayed here a few months back and said I would NEVER stay again. I really like the property and all of the staff (except that same sour apple)- Beth, I will call you this time about her. When I arrived, Jerell greeted...More
Response from Beth B, General Manager at Fairfield Inn & Suites JacksonResponded yesterday
Thank you for taking the time to review your stay with us! I look forward to speaking with you regarding what you experienced. Any feedback helps us to grow and improve our operations, and, as always, your business is greatly appreciated.
Happy Holidays to you...More
This was a convient location just off the highway and near many good restaurants. The "free" breakfast was o.k. but nothing super for the price. Be careful if you want Hilton points you want to go through Hilton for your points. Also, confirm prices on...More
Thank Jim H
Response from Beth B, General Manager at Fairfield Inn & Suites JacksonResponded 1 week ago
Thank you Jim H, for your review. Although we aren't a Hilton property, the same rules do apply. In order to receive your Marriott Rewards points, you should always book via Marriott.com. We hope that if your travels bring you back to Jackson, that you...More
Stayed here for 1 night with my family of 4 with 2 young kids after a long day of car travel. It was very clean. Has a nice common and breakfast area. Small but heated pool (yah for heat!). Super location. Bottom drawer under tv...More
Response from Beth B, General Manager at Fairfield Inn & Suites JacksonResponded 3 weeks ago
Hello Docsbob! Thank you for your kind review of your stay here with us. We are happy to see that you enjoyed your stay with us, and really hope to see you again soon!
Good choice for a stay in Jackson. Rooms are clean (however had an issue one time with a slow draining tub in the bathroom), with standard complimentary breakfast fare that starts at 630a. No issues with check in or out however I stayed 2 different...More
Response from Beth B, General Manager at Fairfield Inn & Suites JacksonResponded 5 weeks ago
Hello MizunoRunRun! Thank you for reviewing your stay with us here at the Fairfield Inn & Suites Jackson. So happy you've enjoyed your stays. My apologies for the missing points-feel free to reach out to me directly if you want to resolve it that way-whichever...More
This is my 1st time staying at this hotel. I normally use the Courtyard or Residence Inn.
Upon arrival, the front desk clerk was on her personal cell phone-the only reason I knew this is because she had it on speaker. Evidently it was her...More
Thank Jackie H
Response from Beth B, General Manager at Fairfield Inn & Suites JacksonResponded 2 November 2018
Hi, Jackie H! First and foremost, I apologize for the experience with the front desk clerk. Rest assured, this has been addressed and used as a teachable moment for the employees. We are happy to hear that you found the room to be clean and...More