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Hampton Inn & Suites Jackson

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Hampton Inn & Suites Jackson
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703 Reviews from our TripAdvisor Community

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Showing 700: English reviews
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Reviewed 6 days ago NEW

In Jackson TN for a wedding and stayed 2 nights (3 rooms) The Staff was wonderful - Deborah at the front desk was Great, friendly, so on top of things. Wish every Hotel had a Deborah. Location off Interstate made it easy for Traveling. Rooms clean and Breakfast was wonderful. My parents needed extra help with walker and they had...

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Helpful?
Thank M319JIkennethb
Asheville, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 27 November 2016 via mobile

We pulled in for an overnight stop during a long trip half -way across the country. So glad we landed here. Clean, comfy, and special kudos to 2 staff we met: --Taylor Vaughn at the evening desk was delightful: friendly, went out of his way to help us with a couple of things, and a cheery sort of young man...

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Thank Donnastwin
About Hotel's Favourite Review
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Donnastwin, Thank you so much for taking the time to leave us this phenomenal review! I would like to personally thank you for your kind words about me! Cynthia is awesome! She can cook some of the best food and truly cares for each individual she encounters! We will share your kind words to the entire staff! It truly means...

Santa Fe, New Mexico
Reviewed 1 week ago

Lovely accommodations at Hampton Inn and Suites in Jackson TN. The staff was super friendly and helpful. The room was spic and span clean and the beds were comfortable. We also enjoyed the breakfast buffet which was extremely tasty!

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Thank Ellen S
Columbus, United States
Reviewed 1 week ago via mobile

A few days before I checked in, I received an e-mail from the hotel offering an upgrade for a quiet room away from the stairs and the elevator for an additional $5. I think the reason most people stay at a Hampton is because they expect a quiet room wherever it happens to be in the building. To charge extra...

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Thank Wayne K
Fredericksburg, Virginia
Reviewed 1 week ago

Terrible experience; tricked in to giving up my selected room only to be given a room that had a broken toilet. Female front desk representative was insensitive to my concerns, rude, and condescending. Manager is yet to return my multiple requests to speak with him.

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Thank margolgraves
Robert M, General Manager at Hampton Inn & Suites Jackson, responded to this review

Margolgraves, I apologize for not calling you sooner as I have been out of town and just received your message. By no means were we trying to trick you into giving up your pre-selected room for one that was not functional, and we appreciate your willingness to work with us. I apologize that your room had an issue with the...

Ottawa, United States
Reviewed 1 week ago

Very nice property, easily assessable and well maintained. The staff was very guest oriented. Very pleasant stay. I would recommend this property to others and will certainly choose Hampton properties in the future.

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Thank michaelwS5689XW
Warrenville, United States
Reviewed 1 week ago

From check in to check out this Hampton Inn was 5 Star. Extremely clean, the most efficient and friendly staff I have ever encountered. Worth every penny, and the breakfast was also top notch, something for everybody. Easy access to highway, dining and shopping!

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Thank David B
Newport News, Virginia
Reviewed 2 weeks ago

We stayed at the Hampton Inn as our halfway point on our trip back home the attendant that greeted us was awesome kudos to her the room was very clean internet work breakfast was great the attendant at breakfast was very helpful and then check out they were very professional we really enjoyed our stay at this Hampton Inn

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Thank Mark K
Winston-Salem, NC
Reviewed 2 weeks ago

My wife & I spent a night here while traveling. This is a typical Hampton Inn which is to say it was clean, the staff was attentive, and the room was quiet. The breakfast area was well-stocked, clean, and the attendant was attentive to the needs of the guests. While the hotel is off by itself, restaurants and other services...

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Thank nctim
Fayetteville, Arkansas
Reviewed 2 weeks ago

Shower didn't drain well, But that's the ONLY issue I had. Very nice place. Comfortable bed. Friendly staff. Clean breakfast area. Internet worked well. Easy access from interstate 40. Didn't use pool.

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Thank Lisa L
Taylor V, Manager at Hampton Inn & Suites Jackson, responded to this review

Lisa L, Thank you for leaving us this awesome review! I'm sorry your tub drained slow! We will make sure we are double checking all of the tubs when we clean to see if they are draining properly! I am happy that the rest of your stay was wonderful though! We like to brag that we have some of the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Jackson

Address: 150 Campbell Oaks Dr, Jackson, TN 38305-1306
Region: United States > Tennessee > Jackson
Price Range: ₹ 8,356 - ₹ 13,991 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Jackson 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hampton Inn And Suites Jackson
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hotel Style:
#1 Family Hotel in Jackson
#1 Romantic Hotel in Jackson
#1 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Jackson staff and other travellers.
2 questions
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11 months ago
Hot Springs, Arkansas

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Questions? Get answers from Hampton Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor away from the elevator is likely quieter”
nctim, 9 Apr 2017 | Read review
“Face south away from interstate if u like”
T8345QBjimc, 4 Mar 2017 | Read review
“With Hilton Honors program, you can use the app and select your room.”
cindypA564YU, 4 Sep 2016 | Read review
“we stayed in a suite.. lots of room w/fridge - microwave - sink - coffee / super cozy”
Krazybcuz, 22 Jul 2016 | Read review
“King suite was very nice and big”
SherryB_13, 6 Jul 2016 | Read review
5 of 5