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La Quinta Inn & Suites Jackson

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380 Reviews from our TripAdvisor Community

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Showing 380: English reviews
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Waterville, Maine
Reviewed yesterday NEW

Clean, but the property has been well-used and could use some updating: wood veneer chipped off door and desk, No refrigerator. The back of the tub was a right angle, so could not lean back to relax in the bath. It also has an odd entrance off the street; not an obvious driveway.

Review collected in partnership with La Quinta
Thank travelME6
Reviewed 3 days ago NEW

Outstanding customer service day or night during my stay here in Jackson, Tn. I traveled here from Atlanta, Ga and was treated with respect and care. I was very comfortable in the king bed in my King room. PROS: The breakfast was great, room was very clean, restroom were impeccable, always had clean linen.CONS: No refrigerator or microwave in the...

Review collected in partnership with La Quinta
Thank Courtney C
Reviewed 1 week ago via mobile

Kristina, the woman at the customer service counter, was very kind and helpful. After 14 hours on the road, she was a breathe of fresh air. The room was clean, the bed was comfortable, the shower had great pressure, and the morning coffee was hot! Thank you from a traveling military family! We are revived for another 14 hours!

1Thank tkbebe2002
LQ1033GM2, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Dear tkbebe2002 , Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Jackson. Kristina is a pleasure to work with, I will definitely sharing your comments with her. Sincerely, Elray A. General Manager

Valliant, United States
Reviewed 1 week ago

A clean economical interstate hotel. We stay here about twice a year. Usually arriving late and checking out early. A nice hotel for the price. Hotcakes and biscuit gravy on the breakfast buffet. Warning: they will raise the price if the hotel starts filling up. So, book online to get the best rate.

Review collected in partnership with La Quinta
1Thank Kathleen F
Henderson, NC, United States
Reviewed 3 weeks ago

Excellent hotel if you have pets--large field next door to walk your dog, nice rooms, pleasant place to stay several nights. Easy access to interstate, malls, and many restaurants. Room delivery too from several area restaurants. Coffee is available 24/7 and so is ice water.

Review collected in partnership with La Quinta
1Thank jacksonh437
Reviewed 3 weeks ago via mobile

We just needed an overnight stay on the way through. For the value the room was clean, no odors. I would stay again if passing by in the future. Staff was wonderful! A trick to find the entrance dive off the road, be ready to turn at the sign!

Thank ben. i
Reviewed 4 weeks ago

Thank you LQ for being pet friendly. Had similar experience as other recent reviewers...friendly staff but a hotel that seems to be fading. The exterior was dirty with a surprising bit of exposed wood rot and the door into the lobby had cheap looking handles that didn't match it, which was not a positive first impression. Bed was comfortable and...

Thank Michael B
Shreveport, Louisiana
Reviewed 14 January 2017 via mobile

This hotel is badly worn, both outside and inside. While it was relatively clean, my room smelled like incense. The bathroom door was delaminating. Overall Laquinta either needs to renovate this hotel or eliminate it from the franchise and let it go to Super 8, Motel 6, Knight's Inn or some such bargain basement company.

Thank Ed455
Hotelreviewer2013, General Manager at La Quinta Inn & Suites Jackson, responded to this review

Dear Ed455, Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on. We hope to serve you again. Sincerely, Elray Adams General Manager

Reviewed 11 January 2017

Nice place to stay for a night. The room was clean and easy to use. However the tub area had an old ugly bath mat that I didn't even want to know what it looked like underneath. The beds are not the new type beds, but they are comfortable. Pillows are very small and flat.

Review collected in partnership with La Quinta
Thank M6840BJsandram
Louisville TN, United States
Reviewed 3 January 2017

Over all a nice stay for my wife and I. Rooms were clean we slept very well. We also had our small dog with us which we had plenty of room to walk her. We were close to about any restaurant one would like to go to and plenty of shopping possibilities.

Review collected in partnership with La Quinta
Thank jefferyhines

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Room/Suite (7)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Jackson

Address: 2370 North Highland, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: ₹ 4,427 - ₹ 5,970 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
La Quinta Inn Jackson Hotel Jackson
La Quinta Hotel Jackson
La Quinta Jackson
Jackson La Quinta
Hotel Style:
#2 Best Value Hotel in Jackson
#8 Business Hotel in Jackson
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Jackson staff and other travellers.
3 questions
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Timbuctú, Tombouctou, Mali
7 months ago
Green Valley, Arizona
8 months ago

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Questions? Get answers from La Quinta Inn & Suites Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose laquinta inn very clean nice place”
 of 5 bubbles amandakT2359XC, 29 Nov 2016 | Read review
“getting into the parking lot from the street can be tricky!”
 of 5 bubbles glenn9, 6 Nov 2016 | Read review
“All are good. Choose King bed.”
 of 5 bubbles HermanE58, 15 Oct 2016 | Read review
“If you don't have a pet, ask to see if they have a pet free floor..”
 of 5 bubbles mgwds1, 11 Oct 2016 | Read review
“Be prepared for an older model hotel”
 of 5 bubbles Katie6448, 22 Sep 2016 | Read review
5 of 5