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Holiday Inn Express & Suites Jackson Northeast

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Holiday Inn Express & Suites Jackson Northeast
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235 Reviews from our TripAdvisor Community

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Showing 233: English reviews
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New Jersey
Reviewed 4 days ago NEWvia mobile

Stopped here on our way to Texas. Beautiful hotel, seems pretty new. Very friendly staff and awesome breakfast in the morning. We were on 4th floor and although we were right off the highway you couldn't hear anything. There was also plenty of places to eat around the hotel. Nice area.

Thank Jennifer K
Reviewed 4 weeks ago via mobile

Husband and I were returning home after extended visit to East Texas. We were exhausted, so we decided to stay in Jackson. We chose this hotel out of several in the area. Great choice. The check-in service was friendly and efficient. The young man handling our reservation kindly acknowledged our member status. The decor is modern w/out feeling cold. Clean,...

Thank MissIzzy
HIEGM38305, Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your positive comments. We strive to make every guest feel welcome, acknowledge our reward members and accommodate them the best we can. We hope we have the opportunity to serve you again if you pass through the area.

Morristown, Tennessee
Reviewed 13 March 2017

Very nice HIE, one of the best ones we have stayed in. Good location, near several places to eat, or pick up a few things....only a few exits down to the mall area where you will find a ton of places to eat, shop etc. Beds were very comfy, quiet room, very clean and staff friendly.....can't ask for much more...

Thank love2travel55217
HIEGM38305, General Manager at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Your positive comments are appreciated. We are happy to know that there were different places for you to eat and shop during your stay. Please allow us to serve you again the next time you arw in the area and need a clean and quiet room with a comfortable bed. Thank you

Clarksville, Tennessee
Reviewed 19 February 2017 via mobile

This hotel was one of the cleanest I've stayed at in the Jackson area. Staff were friendly. It's also walking distance to a couple of restaurants and a grocery store. We will definitely book here again.

Thank AmandaCarrie
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you so much for your kind words regarding our hotels and our staff. I will be sure to pass them along to the rest of the staff. We hope to see you again soon!

Reviewed 19 January 2017 via mobile

This hotel is very clean, comfortable and has spacious rooms. Staff at check-in was accommodating and friendly. Young lady at the front desk the morning of check out could not have been more indifferent, which is the only thing keeping me from rating this location as 5 stars. Decent breakfast in line with what you would expect. Good solid wireless...

Thank Boatdrinks65
Reviewed 27 December 2016 via mobile

We spent the night in Jackson on a road trip out West. We had a very long day of driving and it was so wonderful to come to rest here. The room was quiet, clean and so very comfortable. We were grateful for the great service and the staff was top notch!!

Thank Jilly1916
Reviewed 14 December 2016

Clean and comfortable room. Walking distance to local restaurant and grocery store. Breakfast item will change daily but always had scrambled eggs, sausage link, hard boils eggs, fresh fruits, bakery, juice and tea. Not too excited but can't complain think of you can save at least $7-$8 for breakfast.

Thank Athy V
Reviewed 26 November 2016 via mobile

Our hotel was very clean and comfortable. We had a King bed that was clean. We slept well and it was a quiet, updated room. The outdoor pool was closed for the season, but wasn't advertised online nor at front desk. Sad. We enjoyed the continental breakfast. They served biscuit/gravy, coffee, cereal and milk, eggs. Holiday Inn Expresses never let...

Thank bhuston47
Lake Charles, Louisiana
Reviewed 23 November 2016

Stayed here on trip from Ohio to Louisiana - nice, clean, quiet hotel. Just off the freeway and easy to get to. Friendly staff - especially the breakfast server. She was a sweetheart! We will make this our stopping point every year.

Thank hutchins2016
Mustang, Oklahoma
Reviewed 15 November 2016

Starting from the outside, the building was in good condition with maintained grounds. Plenty of restaurants near by. The check-in staff was very good and helpful. All employees smiled and acknowledged that you were in the area. The room we had is where the rating comes down. The room was clean and the bed was okay. The bathroom only has...

Thank pkm701
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. While I glad you enjoyed part of your stay, I am so sorry that you did not find your stay to be exceptional. I will be sure to pass along all your comments, both negative and positive, to all appropriate parties.

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Room/Suite (13)
Bathroom (5)
Dining (2)
Pool/Beach Area (1)
Business Centre/Function Rooms (1)
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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: ₹ 7,974 - ₹ 13,354 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Holiday Inn Express And Suites Jackson Northeast
Hotel Style:
#2 Romantic Hotel in Jackson
#3 Business Hotel in Jackson
#4 Family Hotel in Jackson
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Jackson Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Customer service poor”
111sherryc, 18 Oct 2016 | Read review
“Room 118 is at the end of the building and faces away from the freeway - great!”
RosslynP, 4 Oct 2016 | Read review
“We stayed on the first floor near a side entrance. It was very quiet and easy access to the parking lot.”
bddyyo, 28 Jun 2016 | Read review
“The hotel was quiet and comfortable”
shaddrickj2015, 12 Feb 2016 | Read review
“Back of hotel. Even numbers”
Roitz, 22 Oct 2015 | Read review
5 of 5