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Holiday Inn Express & Suites Jackson Northeast

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228 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Minnesota
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Our hotel was very clean and comfortable. We had a King bed that was clean. We slept well and it was a quiet, updated room. The outdoor pool was closed for the season, but wasn't advertised online nor at front desk. Sad. We enjoyed the continental breakfast. They served biscuit/gravy, coffee, cereal and milk, eggs. Holiday Inn Expresses never let... More 

Helpful?
Thank bhuston47
Lake Charles, Louisiana
Level Contributor
10 reviews
5 hotel reviews
Reviewed 1 week ago

Stayed here on trip from Ohio to Louisiana - nice, clean, quiet hotel. Just off the freeway and easy to get to. Friendly staff - especially the breakfast server. She was a sweetheart! We will make this our stopping point every year.

Helpful?
Thank hutchins2016
Mustang, Oklahoma
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago

Starting from the outside, the building was in good condition with maintained grounds. Plenty of restaurants near by. The check-in staff was very good and helpful. All employees smiled and acknowledged that you were in the area. The room we had is where the rating comes down. The room was clean and the bed was okay. The bathroom only has... More 

Helpful?
Thank pkm701
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. While I glad you enjoyed part of your stay, I am so sorry that you did not find your stay to be exceptional. I will be sure to pass along all your comments, both negative and positive, to all appropriate parties. More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

Spent 2 nights... one going to NC and then on my return trip. Clean rooms. Got an upgrade room on my return trip! Breakfast was great! Ample parking. Mainly fast food nearby. Everyone was pleasant. Right off I40.

Helpful?
Thank A TripAdvisor Member
Alexandria, Louisiana
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

This hotel is clean and quiet. I was so happy and impressed to see a Keurig coffee maker in the room! We will stay here again if we pass thru TN again. My only suggestion is to replace the showerhead. Minor detail and didn't effect our stay here.

Helpful?
Thank BJ C
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016 via mobile

We stopped at this Holiday Inn out of desperation - too tired to make it in to Nashville - I'm happy that we did. Low rate, new hotel, super clean and great customer service. Everything I have come to expect from IHG.

Helpful?
Thank Val T
Level Contributor
11 reviews
4 hotel reviews
Reviewed 18 October 2016

Arrived around 3:30. Checked in and was given room keys. Went to our floor and noticed cleaning cart near our room. They had not cleaned yet. Went down to front desk to make sure I had correct room. I was. Was told they were sorry and would be ready in a little while. Check in time is 3:00. Sat in... More 

Helpful?
Thank Sherry C
HIEGM38305, Director of Sales at Holiday Inn Express & Suites Jackson Northeast, responded to this review

Thank you for your feedback. I am sorry you had issues during the check-in process and would love to opportunity to speak with the you further regarding this matter. Please feel free to contact the hotel directly at 731-736-1174 or me via email at hie.jackson.sales@wilsonhotels.com More 

San Gabriel, California
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 October 2016 via mobile

We had a little mixup on our arrival which was totally my fault for making a typo when making my reservation. Ronda was able to pull everything together quickly. She was very professional, efficient and very pleasant. The hotel was very clean and well stocked. Breakfast was great. No complaints here! A good experience.

Helpful?
Thank hrhvictoria
Nashville, Tennessee
Level Contributor
11 reviews
Reviewed 7 October 2016 via mobile

I was in town on work for several days. The hotel staff was welcoming, especially considering there were a number of us all checking in together. We had no problems checking in, and the desk clerk even arranged for my group to have rooms all on the same floor which helped with coordinating schedules. The daily breakfast was moderately varied.... More 

Helpful?
Thank steelergirl314
Rio Rancho, New Mexico
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 October 2016

On our way to the East Coast, we booked two days at this hotel, using points and money (something only HIE allows you to do). Since the rooms were booked separately and paid for in advance, I had to check out and back in the second day. .Darius at the front desk made the process so easy, it wasn't a... More 

Helpful?
Thank Rosslyn P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express & Suites boasts 92 beautifully appointed rooms including 71 guest rooms and 21 suites on 5 floors. All rooms include Simply Smart bedding packages with climate appropriate linens and pillow menus, Simply Smart Bathroom with specially formulated bath amenities and fluffy towels. Included with your stay is a delicious Express Start hot breakfast buffet, business center, heated outdoor pool, laundry facilities, business and fitness centers. In addition, you are walking distance from a number of new Jackson TN attractions including the West TN Healthcare Baseball/Softball Sportplex and Pringles Park, home of the AA baseball minor league Jackson Generals, and also a number of restaurants and retail shopping. ... more   less 

Additional Information about Holiday Inn Express & Suites Jackson Northeast

Address: 55 Parkstone Place, Jackson, TN 38305
Region: United States > Tennessee > Jackson
Price Range: ₹ 8,387 - ₹ 12,887 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Jackson Northeast 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Jackson Northeast
Holiday Inn Express & Suites Jackson Northeast Hotel Jackson
Hotel Style:
#2 Romantic Hotel in Jackson
#3 Business Hotel in Jackson
#4 Family Hotel in Jackson
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Jackson Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Customer service poor”
 of 5 bubbles 111sherryc, 18 Oct 2016 | Read review
“Room 118 is at the end of the building and faces away from the freeway - great!”
 of 5 bubbles RosslynP, 4 Oct 2016 | Read review
“We stayed on the first floor near a side entrance. It was very quiet and easy access to the parking lot.”
 of 5 bubbles bddyyo, 28 Jun 2016 | Read review
“The hotel was quiet and comfortable”
 of 5 bubbles shaddrickj2015, 12 Feb 2016 | Read review
“Back of hotel. Even numbers”
 of 5 bubbles Roitz, 22 Oct 2015 | Read review
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