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Comfort Suites

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Traveller (55)
Room & Suite (51)
Dining (6)
Overview
Hotel website
61 Casey Jones Ln, Jackson, TN 38305-2401 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (200)
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Traveller rating
113
68
13
2
4
Traveller type
Time of year
LanguageEnglish
113
68
13
2
4
Show reviews that mention
All reviews one night the hotel sits room was clean indoor pool manager's reception worked fine rooms are large king suite kind of hotel breakfast was included hot tub casey jones museum extra space would definitely stay here again a nice place to stay breakfast bar biscuits
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6 - 10 of 200 reviews
Reviewed 6 May 2018

On a business trip, I stayed at the Comfort Inn Suites on Wednesday during the second week of May, 2018. The front desk person was professional and courteous. Our reservations and paperwork had already been printed out which saved us some time checking in. My...More

Thank David G
Response from gmtn550, General Manager at Comfort SuitesResponded 7 May 2018

Greetings David G! Wow! great review....we certain appreciate your details and I will check into the plug on that lamp. Thanks again for your patronage and we hope to see you again soon. Warmest regards,

Reviewed 3 March 2018 via mobile

My family had to seek shelter after damage to our home, and we made two separate visits to this location. I have to say that everything about the hotel itself was great! The rooms are large and clean with a pullout sofa, the shower pressure...More

1  Thank TenDiva
Response from gmtn550, General Manager at Comfort SuitesResponded 9 March 2018

Dear TenDiva, I truly appreciate you taking the time to fill out this review. It is our express desire to offer our guest the best in service and product, and that includes attentiveness to our guest needs. I will assure you that I will speak...More

Reviewed 25 February 2018 via mobile

Stayed here on our way to Arkansas. Desk ladies were friendly and helpful, breakfast was delicious and a great variety, beds were comfy, rooms immaculate with great desk and sitting area, large screen tv, super clean bathrooms. Will definitely stay again.

1  Thank Lori K
Response from gmtn550, General Manager at Comfort SuitesResponded 26 February 2018

Greetings and thanks for taking the time to send your review. We always appreciate our customer's feedback as we strive to consistently give our guest the great service they deserve. We hope to see you again soon!

Reviewed 29 January 2018 via mobile

Hotel was under renovation but room was clean and updated. Friendly service workers and enjoyed the stay. The breakfast was very good with buscuits, gravy, eggs, sausage, hash browns and the usual pastries. It was located in a good area and parking lot had room...More

Thank Robert R
Response from gmtn550, General Manager at Comfort SuitesResponded 1 February 2018

Greetings Robert R! We truly appreciate you choosing Comfort Suites in Jackson,TN, and for taking the time to fill out your review. Your review certainly gives us continued encouragement to strive toward our express goal of customer satisfaction. We are so happy you enjoyed your...More

Reviewed 9 December 2017 via mobile

Hotel was nice. Room was big and clean. Hotel is fairly new. We stayed here because they had an indoor pool. The only thing that wasn’t just great is the lady who was working the front desk. She was pretty “blah” and didn’t seem to...More

1  Thank loganc21
Response from gmtn550, General Manager at Comfort SuitesResponded 13 December 2017

Logan, Thanks for taking the time to fill out our review. We always appreciate feed back so we can continue to improve our services. I would truly appreciate it if you would email me at my desk email to expound on your comment about the...More

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About
Description
Winners of the Choice Gold Award for Customer Satisfaction, the Comfort Suites is a new, all suites Hotel located in the heart of the city. Guest will find a myriad of shopping and dining, most within 1 More 1/2 miles of the hotel. Access to Interstate 40 is within 1/16 of a mile. The Jackson Sportsplex is two exits down off I-40 and an approximate 7 minute drive. The Comfort Suites offers a full hot breakfast, state of the art fitness center, indoor pool and hot tub spa, and a full business center. Guest appreciate our friendly staff and comfortable thermostat controlled suites, as well as our excellent customer service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
70
Price range
US$ 121 - US$ 181 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Hotel Jackson
Location
United States > Tennessee > Jackson
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
70
Price range
US$ 121 - US$ 181 (Based on Average Rates for a Standard Room)
Also Known As
Comfort Hotel Jackson
Location
United States > Tennessee > Jackson
Photos
Traveller (55)
Room & Suite (51)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Amburrito89
14 January 2016|
AnswerShow all 2 answers
Response from Wells1234 | Reviewed this property |
There were savory snacksand beverages in the lobby for a period of time in the early evening..a nice touch after a day of driving
0
Votes
Judy G
25 December 2015|
Answer
Response from TravelAmericaNow | Reviewed this property |
We do not travel with pets, so that is not a concern for us, and I do not know hotel policy about pets. Just give the hotel a call.
0
Votes
jimmy09121963
31 July 2015|
AnswerShow all 3 answers
Response from Kathy J | Reviewed this property |
Service animals are welcome, but not pets.
0
Votes
Room Tips
"As far as I can tell, they're all good."
Y7076XEdavidg
6 May 2018
Read review
"Our room was on the 1st floor, and we were very comfortable. We used a luggage cart and rolled our..."
rebeccaa293
14 Jul 2017
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"Look around on line for a great rate. It's pricey."
I3427ETdavidp
24 Jun 2017
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"We enjoy a first floor room by the pool."
PamelaT702
4 Jun 2017
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