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Comfort Suites

Traveller (55)
Room & Suite (51)
Dining (6)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Winners of the Choice Gold Award for Customer Satisfaction, the Comfort Suites is a new, all suites Hotel located in the heart of the city. Guest will find a myriad of shopping and dining, most within 1 1/2 miles of the hotel. Access to Interstate 40 is within 1/16 of a mile. The Jackson Sportsplex is two exits down off I-40 and an approximate 7 minute drive. The Comfort Suites offers a full hot breakfast, state of the art fitness center, indoor pool and hot tub spa, and a full business center. Guest appreciate our friendly staff and comfortable thermostat controlled suites, as well as our excellent customer service.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quaint
Safe
HOTEL CLASS
Reviews & more
206Reviews
99Photos
3Q+A
33Room tips
Traveller rating
  • 116
  • 71
  • 13
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  • English
Popular mentions
Very nice hotel. Beds super comfortable. Breakfast was fresh, hot and on time. Would have given five stars, but the Hwy noise made it a bit difficult to sleep... be sure and turn the fan on to overcome the noise.
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Response from gmtn550, General Manager at Comfort Suites
Responded 10 Jun 2018
Greetings Jlu7373 Thanks for taking the time to fill our your review! We truly appreciate your feedback. We have approximately 5 rooms that face the highway and the rest fact away. The construction going on in our area is loud; however, I thought they were stopping work by sunset. I am truly sorry that the sound disturbed you. We hope you will give us another try in the future and will definitely try to place you in an area that is quiet. Warmest Regards,
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On a business trip, I stayed at the Comfort Inn Suites on Wednesday during the second week of May, 2018. The front desk person was professional and courteous. Our reservations and paperwork had already been printed out which saved us some time checking in. My room was on the
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Response from gmtn550, General Manager at Comfort Suites
Responded 7 May 2018
Greetings David G! Wow! great review....we certain appreciate your details and I will check into the plug on that lamp. Thanks again for your patronage and we hope to see you again soon. Warmest regards,
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My family had to seek shelter after damage to our home, and we made two separate visits to this location. I have to say that everything about the hotel itself was great! The rooms are large and clean with a pullout sofa, the shower pressure is wonderful, the complimentary
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Response from gmtn550, General Manager at Comfort Suites
Responded 9 Mar 2018
Dear TenDiva, I truly appreciate you taking the time to fill out this review. It is our express desire to offer our guest the best in service and product, and that includes attentiveness to our guest needs. I will assure you that I will speak with my staff during your stay and remind them that they are not working at the hotel to watch television. Billie Duke GM
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Stayed here on our way to Arkansas. Desk ladies were friendly and helpful, breakfast was delicious and a great variety, beds were comfy, rooms immaculate with great desk and sitting area, large screen tv, super clean bathrooms. Will definitely stay again.
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Response from gmtn550, General Manager at Comfort Suites
Responded 26 Feb 2018
Greetings and thanks for taking the time to send your review. We always appreciate our customer's feedback as we strive to consistently give our guest the great service they deserve. We hope to see you again soon!
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Hotel was under renovation but room was clean and updated. Friendly service workers and enjoyed the stay. The breakfast was very good with buscuits, gravy, eggs, sausage, hash browns and the usual pastries. It was located in a good area and parking lot had room for the truck
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Response from gmtn550, General Manager at Comfort Suites
Responded 1 Feb 2018
Greetings Robert R! We truly appreciate you choosing Comfort Suites in Jackson,TN, and for taking the time to fill out your review. Your review certainly gives us continued encouragement to strive toward our express goal of customer satisfaction. We are so happy you enjoyed your stay and hope to see you again soon. Warmest Regards,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementComfort Suites
Comfort Suites 61 Casey Jones Lane Jackson,TN
Photo provided by managementComfort Suites
Meeting room
What's up with the vent in the shower stall? No fan behind it, odd.
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What is this 'manager's reception' business?
There were savory snacksand beverages in the lobby for a period of time in the early evening..a nice touch after a day of driving
0 votes
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is this hotel pet friendly and, if so, what is the charge?
We do not travel with pets, so that is not a concern for us, and I do not know hotel policy about pets. Just give the hotel a call.
0 votes
Are pets allowed?
Service animals are welcome, but not pets.
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"We enjoy first floor rooms for convenience and access to pool, hot tub area."
"As far as I can tell, they're all good."
"Our room was on the 1st floor, and we were very comfortable. We used a luggage cart and rolled our suitcases to our room without a problem."
"Look around on line for a great rate. It's pricey."
"We enjoy a first floor room by the pool."
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PRICE RANGE
US$ 122 - US$ 182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel jackson
LOCATION
United StatesTennesseeJackson
NUMBER OF ROOMS
70
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