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Comfort Suites

192 reviews
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Traveller (46)
Room & Suite (62)
Dining (5)
Overview
  • Excellent58%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“one night”(18 reviews)
“country store”(9 reviews)
“room was clean”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)Write a Review
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Traveller rating
108
65
13
2
4
Traveller type
Time of year
LanguageEnglish
108
65
13
2
4
Show reviews that mention
All reviewsone nightcountry storeroom was cleansuper comfy bedindoor poolthe manager's receptionking suitesleeper sofabreakfast was includedhot tubdonutsextra spacecasey jones museumbiscuitsa nice place to staybreakfast barblack mold
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1 - 5 of 192 reviews
Reviewed 3 weeks ago via mobile

Hotel was under renovation but room was clean and updated. Friendly service workers and enjoyed the stay. The breakfast was very good with buscuits, gravy, eggs, sausage, hash browns and the usual pastries. It was located in a good area and parking lot had room...More

Thank Robert R
Response from gmtn550, General Manager at Comfort SuitesResponded 3 weeks ago

Greetings Robert R! We truly appreciate you choosing Comfort Suites in Jackson,TN, and for taking the time to fill out your review. Your review certainly gives us continued encouragement to strive toward our express goal of customer satisfaction. We are so happy you enjoyed your...More

Reviewed 9 December 2017 via mobile

Hotel was nice. Room was big and clean. Hotel is fairly new. We stayed here because they had an indoor pool. The only thing that wasn’t just great is the lady who was working the front desk. She was pretty “blah” and didn’t seem to...More

Thank loganc21
Response from gmtn550, General Manager at Comfort SuitesResponded 13 December 2017

Logan, Thanks for taking the time to fill out our review. We always appreciate feed back so we can continue to improve our services. I would truly appreciate it if you would email me at my desk email to expound on your comment about the...More

Reviewed 9 November 2017 via mobile

I stopped over at this motel for one night on a trip. It's pretty new and I was very pleased. Located right next door to the Casey Jones Museum and Old Country Store. I ate supper there and it was great. The king room was...More

Thank tchmuzik
Response from gmtn550, General Manager at Comfort SuitesResponded 13 December 2017

greetings! We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much...More

Reviewed 1 November 2017 via mobile

Our room was clean and the king sized bed was comfy. The staff was friendly and helpful. A nice surprise was the Manager's Reception in the evening (for Choice Privilege Members) that offered nibbles, hot dogs etc, and various drinks. Breakfast was the usual. We...More

Thank Rosejuliet
Response from gmtn550, General Manager at Comfort SuitesResponded 2 November 2017

Greetings and thanks! We are so very happy that you enjoyed your stay and we look forward to seeing you again. Warmest Regards,

Reviewed 8 October 2017

I booked this hotel for a quick one-night Father's Day weekend trip to Jackson. My husband was born and raised in Jackson and did not know about this hotel. So we were pleasantly surprised when we arrived to find a fairly new hotel. We spent...More

Thank aunaturale
Response from gmtn550, General Manager at Comfort SuitesResponded 13 December 2017

Greetings Aunaturale! We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I read your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 124 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Jackson
#5 Business Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 124 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Jackson
#5 Business Hotel in Jackson
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (46)
Room & Suite (62)
Dining (5)
Pool & Beach (4)
Questions & Answers
Ask a question
Amburrito89
14 January 2016|
AnswerShow all 2 answers
Response from Wells1234 | Reviewed this property |
There were savory snacksand beverages in the lobby for a period of time in the early evening..a nice touch after a day of driving
0
Votes
Judy G
25 December 2015|
Answer
Response from TravelAmericaNow | Reviewed this property |
We do not travel with pets, so that is not a concern for us, and I do not know hotel policy about pets. Just give the hotel a call.
0
Votes
jimmy09121963
31 July 2015|
AnswerShow all 3 answers
Response from Kathy J | Reviewed this property |
Service animals are welcome, but not pets.
0
Votes
Room Tips
"Our room was on the 1st floor, and we were very comfortable. We used a luggage cart and rolled our suitcases..."
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"Look around on line for a great rate. It's pricey."
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"We enjoy a first floor room by the pool."
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"Huge handicap room"
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