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I gave a "1" because there is no zero. We were told there was a free continental breakfast and we were sent to the front desk for a voucher. Never have I been spoken to like I was by the front desk staff who stopped...More
Response from Jessica B, General Manager at Country Inn & Suites By Carlson, JacksonResponded 3 days ago
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We do not use vouchers for breakfast, is this the correct location in Jackson, TN?
We appreciate you...More
Great and it looks like a new hotel. Close to a lot of restaurants and grocery stores. A bit tricky to find off I40 but worth the search. It is north of I40. They had a real breakfast.
, with eggs, potatoes and sausage.
Response from Danielle B, Front Office Manager at Country Inn & Suites By Carlson, JacksonResponded 31 May 2017
Yes our hotel is kind of hidden unfortunately but we are in the center of a number of restaurants and shopping. We are happy to hear you enjoyed your stay and hope you choose to stay with us again sometime in the future!
I am a seasoned traveler and am very particular about the hotels where I stay. Over the past ten years I have stayed on literally hundreds of hotels throughout the USA. My first choice of hotels is Country Inn and Suites and I am seldom...More
Thank Pete P
Response from Jessica B, General Manager at Country Inn & Suites By Carlson, JacksonResponded 4 days ago
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. I most definitely would have spoken with you about your comments, however a desk clerk did not ask me to speak to anyone,...More
The issues I found with this hotel are all small but add up. The beds in our room were so sqeeky every time one of us moved it would wake us up. Also we normally use the bathroom fan as white noise and there is...More
Thank Angela B
Response from Danielle B, Front Office Manager at Country Inn & Suites By Carlson, JacksonResponded 4 days ago
Thank you for your review. We are sorry you were not fully satisfied with your stay. We will review these comments with our housekeeping and other staff members and do our best to ensure the guest room meets the Country Inns & Suites by Carlson...More
US$ 92 - US$ 115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Business Hotel in Jackson
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from Jessica B | Property representative |
Yes all of our rooms come with a fridge and coffee maker. We also offer complimentary internet and hot breakfast each morning on dinnerware. No styrofoam at our breakfast..
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"Stay away from firs floor and have staff fumigate!"