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Courtyard Jackson

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Traveller (23)
Room & Suite (27)
Dining (7)
Overview
Hotel website
200 Campbell Oaks Dr, Jackson, TN 38305-1313 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from Courtyard Jackson
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (410)
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Traveller rating
219
101
59
18
11
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Time of year
LanguageEnglish
219
101
59
18
11
Show reviews that mention
All reviews front desk halfway point hot tub two queen beds fitness room road noise would definitely stay here again mini fridge indoor pool visit family staff was friendly easy access stayed one night residence inn parking lot bistro lobby
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21 - 25 of 408 reviews
Reviewed 11 December 2017

My husband and I stayed at this hotel for three nights during the Thanksgiving holiday. When we got in our room, my husband opened the cabinet where the coffee maker was and the cabinet door was unhinged at the top and swung out and nearly...More

1  Thank Lisa L
Response from Doug C, General Manager at Courtyard JacksonResponded 12 December 2017

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We would like to apologize to the housekeeping and maintenance issues you encountered during your stay. Our staff members take their roles in our...More

Reviewed 29 November 2017 via mobile

This is a very comfortable hotel. The rooms are clean and well equipped; I love the makeup mirror in the bathroom. I wish they had a complimentary breakfast, however, the prices at the restaurant are reasonable. It's a great place to stop after a long...More

Thank roncourt
Response from Doug C, General Manager at Courtyard JacksonResponded 2 December 2017

Hello roncourt, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able...More

Reviewed 15 November 2017

It’s a Courtyard. Very comfortable, spacious, in good repair, clean, friendly staff and convienient, right off the hiway. Easy access to many restaurants. There is a bistro offering a good selection of craft beers and various things to eat if you don’t want to go...More

1  Thank CaGlobeTreker
Response from Doug C, Manager at Courtyard JacksonResponded 23 November 2017

Thank you very much for taking time to review our hotel. We very much appreciate it. I have shared your review with the entire staff. Thank you. Doug C GM

Reviewed 3 November 2017

We chose this hotel because it had an indoor pool - sadly, it's in a completely closed room and was about 900 degrees in there. The pool was tiny. The hot tub was okay. The lobby is very, very nice, but we didn't take advantage...More

Thank KCJ2012
Response from Doug C, General Manager at Courtyard JacksonResponded 4 November 2017

Thank you for sharing your experience at the Courtyard Jackson. With a mission to provide superior customer service, we take great pride in serving your needs and I am sorry to hear that we did not met your expectations. Your feedback will be shared with...More

Reviewed 29 October 2017 via mobile

This hotel was a typical Courtyard, albeit a little tired in the rooms. Public areas were fine. Staff is excellent! Our issue: loud music coming from the room next door which, we found out, was occupied by people staying at the Marriott employee rate of...More

1  Thank edmartinonline
Response from Doug C, General Manager at Courtyard JacksonResponded 31 October 2017

Thank you for taking time to comment on your stay at our Courtyard in Jackson. We regret any inconvenience you have experienced, and we assure you that we are anxious to retain you as a satisfied customer. The Courtyard In Jackson always strive to provide...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
94
Price range
US$ 118 - US$ 180 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard Jackson Hotel Jackson
,
Jackson Courtyard
,
Jackson Marriott
Location
United States > Tennessee > Jackson
Hotel class
Contact Information
Hotel Style
Business
,
Romantic
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
94
Price range
US$ 118 - US$ 180 (Based on Average Rates for a Standard Room)
Also Known As
Courtyard Jackson Hotel Jackson
,
Jackson Courtyard
,
Jackson Marriott
Location
United States > Tennessee > Jackson
Photos
Traveller (23)
Room & Suite (27)
Dining (7)
Business Centre & Event Rooms (1)
Location
Full view
Contact
200 Campbell Oaks Dr, Jackson, TN 38305-1313
Getting there
Mckellar Airport12 km
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Nearby restaurants
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Nearby attractions
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Questions & Answers
Ask a question
winepourer
3 June 2017|
AnswerShow all 3 answers
Response from Jeffrey W | Property representative |
The Courtyard by Marriott Brand does not offer Complimentary Breakfast. We do however offer hotel rates that include a breakfast coupon based on availability. The Bistro offer made to order eggs, French toast and a host of... More
0
Votes
2Bboysmom
22 July 2015|
AnswerShow all 3 answers
Response from Jennifer F | Property representative |
Good Afternoon, 2Bboysmom! Unfortunately, we do not have any rooms that we can *guarantee* pets have not been in. We try to keep them limited to just our first and second floor rooms but sometimes they do spill over into... More
0
Votes
Room Tips
"Ask for a room not facing the highway"
jburnsmemns
22 Aug 2018
Read review
"Stay at another hotel, this one is shabby."
charli1031
23 Jul 2018
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"Ask for a room that does not face the highway and is away from the elevator."
hell0t0y0u2
19 Jul 2018
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"No idea we stayed on 2nd floor, quite noisy all night long"
744pp
13 Jul 2018
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