We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Courtyard Jackson

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Courtyard Jackson
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

354 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Courtyard Jackson
See the most recent reviews
Showing 352: English reviews
Saint Charles, Missouri
Reviewed 8 October 2016 via mobile

Very nice hotel room. The property was well kept and the staff was very friendly. There is no breakfast included in the room. I would have preferred to stay at the holiday inn express but they were totally booked.

 Report
Helpful?
1Thank James B
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for the kind words regarding our hotel. We hope to be able to serve you again the next time you are in the Jackson, Tn. area.

West Memphis, Arkansas
Reviewed 5 October 2016

I look forward to staying at the Courtyard Marriott in Jackson, TN this weekend. If I receive the same service from Darrius that I did over the phone I will have a wonderful time. I'll check back after my stay.

 Report
Helpful?
1Thank Spoil2
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your comment. We will make sure we do all we can to live up to your expectation.

Conway, Arkansas
Reviewed 27 August 2016 via mobile

Great stay at the Courtyard Marriott in Jackson, Tn ! Extremely clean, great location next to I-40. Wife accidentally left her laptop in the room. Execute housekeeping manager called later that afternoon to tell me that they found the laptop and would ship it overnight to me at my vacation destination! Can't say enough about how awesome it was to...

 Report
Helpful?
1Thank Lowewilliam72
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind words. We appreciate you and your business. Please come see us again when you are in Jackson, Tn

Lincolnton, North Carolina
Reviewed 15 August 2016 via mobile

We were traveling east on I40 from the Charlotte, NC, area. We stopped for a short visit to a couple spots in Nashville before getting back on the road. This hotel was not quite 2 hours west of Nashville and abt an hour east of Memphis. It was in a safe area, was a nice hotel if an expensive breakfast,...

 Report
Helpful?
1Thank Squashie56
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind comments regarding the hotel. We hope to be of service to you the next time you are in the Jackson area.

Baltimore, United States
Reviewed 15 August 2016 via mobile

We stayed in Jackson, TN on our way to taking my son to college. We even ate in the lobby restaurant. Good food, but was a little slow. It had a nice ambiance. The bed was comfy and everyone was friendly. Most of the pillows were soft too. My only complaint would be that coffee this morning was weak.

 Report
Helpful?
1Thank Julianne C
Frederick H, General Manager at Courtyard Jackson, responded to this review

We appreciate you as a guest and the kind comments about the hotel. I will investigate the coffee issue with restaurant to ensure this was an isolated incident. Please stay with us again the next time you are in the Jackson area.

Reviewed 13 August 2016

Overall, the room was decorated very nicely in a modern motif. Also, the room was clean. My only complaint would be the sofa bed. Most rooms have a double, but the sofa bed here is only a twin. It is also VERY uncomfortable!!! Lastly, the staff was unable to accommodate us with extra pillows which could've made the sofa bed...

 Report
Helpful?
1Thank Tanisha A
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind words regarding the hotel. Unfortunately, I do not have any in put in the room design and the furnishings, but I will relay the message about the size and discomfort of the sofa beds. My apology for not having extra pillows. I will address this oversight and ensure this is an isolated incident. Thanks for...

Reviewed 10 August 2016

This has quickly become our go to place to stay in Jackson. I've been traveling to Jackson for over 30 years and tried a number of the hotels there. We've honed in on different ones through the years - most recently The Doubletree - but it is showing it's age. The Courtyard is full of helpful good folks and the...

 Report
Helpful?
Thank Dale J
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your kind words. I will make sure the attention to the spa in the pool area is given more attention. We hope to see you again the next time you are in the Jackson area. flharris

Zanesville, Ohio
Reviewed 19 July 2016 via mobile

We stayed here one night on our vacation. The hotel lobby is beautiful and the hotel staff is very friendly. We had a regular room not a suite. It was very clean and the decor was nice and newly updated with a larger size fridge. Beds were comfy and the blackout curtains were a nice touch. Bathroom was ok but...

 Report
Helpful?
Thank navywife6572
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your comments. We hope to see you again.

Mason, Ohio
Reviewed 15 July 2016

If you want to feel welcome the moment you walk into a hotel, this is the place to stay when in Jackson, TN. I was blown away at how friendly the staff (specially Keren) was as I entered through the door. It made for a great stay.

 Report
Helpful?
Thank tmbacchus
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for your comments. We desire to be your hotel of choice when in Jackson, Tn. Please come see us again.

New Orleans, Louisiana
Reviewed 13 July 2016 via mobile

Hotel was very nice and the check-in was fine. The room was very clean and the AC works very well. The Lampshades were cracked and look old. But overall the room was nice. The room's walls were very thin and you could constantly hear the neighbors next door and people above you.

 Report
Helpful?
Thank August R
Frederick H, General Manager at Courtyard Jackson, responded to this review

Thank you for staying with us. The lamp shades in the rooms have been replace. We were in the process of doing so when you stayed. Sorry for the inconvenience and hope you will allow us to serve you again in the future.

28 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Jackson hotels
4.8 km away
Fairfield Inn & Suites Jackson
0.2 km away
Hampton Inn & Suites Jackson
4.2 km away
DoubleTree by Hilton Hotel Jackson
Show Prices
Show Prices
Show Prices
0.6 km away
Residence Inn Jackson
Residence Inn Jackson
#7 of 28 in Jackson
241 reviews
3.6 km away
Country Inn & Suites By Carlson, Jackson
2.8 km away
Holiday Inn Express & Suites Jackson Northeast
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Jackson

Address: 200 Campbell Oaks Dr, Jackson, TN 38305-1313
Region: United States > Tennessee > Jackson
Price Range: ₹ 7,920 - ₹ 11,197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jackson 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and Travelocity so you can book your Courtyard Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Jackson Hotel Jackson
Jackson Courtyard
Jackson Marriott
Hotel Style:
#2 Business Hotel in Jackson
#3 Romantic Hotel in Jackson
#5 Family Hotel in Jackson
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Courtyard Jackson staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Courtyard Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher you room the more quiet it is.”
 of 5 bubbles marjog403, 2 Nov 2016 | Read review
“Hands down Darrius has the best customer service”
 of 5 bubbles Spoil2, 5 Oct 2016 | Read review
“Avoid the side closest to the freeway at all cost - loud, constant, road noise”
 of 5 bubbles RandyL327, 1 Jul 2016 | Read review
“away from 1-40”
 of 5 bubbles tinasE5058BF, 24 Jun 2016 | Read review
“The first floor was very quiet and the hotel was full.”
 of 5 bubbles carlonl, 20 Jun 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay