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Courtyard Jackson

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Bar/Lounge
Wheelchair Access
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Breakfast Available
Multilingual Staff
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Accessible rooms
Good to know
HOTEL STYLE
Business
Classic
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Location
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Getting there
Mckellar Airport12 km
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Reviews & more
412Reviews
52Photos
2Q+A
92Room tips
Traveller rating
  • 220
  • 103
  • 59
  • 19
  • 11
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Got in a little late and got my room on the 4th floor. Grabbed a Gin to go (12.31..Ouch), and went to the room. AC was not working and room smelled horrible. Went back to the desk and the clerk apologized and gave me another room. Got to the second room and the TV wouldn't wo
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 3 weeks ago
Thank you for your review. Dan Bickley General Manager
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Good room. Nice bedding. Front desk staff was very nice. It's the same build as other courtyards in Tennessee with a pool in the middle outside. Plenty of free parking. Showers could be higher but the ceiling is too low. If over 6 ft tall, you will need to duck down a bit.
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 9 Nov 2018
Thank you for your response and we look forward to seeing you again in the future. Regards, Dan Bickley General Manager
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This was a last minute decision to stay at Courtyard. We were extremely pleased with our stay. Front desk was very nice and courteous. King bed room was very clean and spacious. Loved the fact that there was a Starbucks in the lobby, which was open until 10:00 at night and op
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 7 Oct 2018
Thank you for your kind words and I will pass them on to the staff. I look forward to seeing you again in the future. Dan
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An excellent night's sleep with a very comfortable mattress, a quiet hallway, and super blackout curtains blocking the sunlight in the morning. The front desk staff was helpful and took good care of us. We will definitely stay again if the price is reasonable.
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Response from DanB5130, General Manager at Courtyard Jackson
Responded 14 Sep 2018
Mark, Thank you for your kinds words. I am glad you had a comfortable stay and look forward to seeing you on your next visit to the Jackson, TN area.
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We stayed for a baseball tournament and had a fantastic stay. The staff from the lady at the front desk to the hpusekeeper, they call her Sweetie, and she called us that too, were all so friendly. The rooms were clean and the pool was amazing. We sat outside at the fire p
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Response from Dan B, General Manager at Courtyard Jackson
Responded 31 Aug 2018
Thanks so much for your review. W also think that " Sweetie " is a special team member. I/m very proud of the friendly staff that I have in place here and myself, along with them, look forward to your return to our hotel next time you come to Jackson. Regards, Dan Bickley General Manager
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is breakfast included?
The Courtyard by Marriott Brand does not offer Complimentary Breakfast. We do however offer hotel rates that include a breakfast coupon based on availability. The Bistro offer made to order eggs, French toast and a host of other items that you can enjoy. The rice for breakfast can range between $6.00 - $14.00 depending upon what is ordered.
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I understand this is a pet friendly hotel. Are there rooms for guests were no pets are or have been allowed in? We were planning to stay at this hotel on an upcoming trip but are now rethinking because of the pet policy and my son's severe allergic reaction to cats and dogs. This is a very serious concern as we have found out the hard way, we stayed at a previous pet friendly hotel and it caused my son to have an asthma attack while on vacation.
Good Afternoon, 2Bboysmom! Unfortunately, we do not have any rooms that we can *guarantee* pets have not been in. We try to keep them limited to just our first and second floor rooms but sometimes they do spill over into the other floors. We do have an extensive cleaning process that we do after pets have stayed with us but I understand that even that might not work with a severe allergy. If there is anything we can do ahead of time to help, we'll be happy to!
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"Ask for a room not facing the highway"
"Stay at another hotel, this one is shabby."
"Ask for a room that does not face the highway and is away from the elevator."
"No idea we stayed on 2nd floor, quite noisy all night long"
"top floor was nice and quiet"
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PRICE RANGE
US$ 106 - US$ 163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard jackson hotel jacksonjackson marriottjackson courtyard
LOCATION
United StatesTennesseeJackson
NUMBER OF ROOMS
94
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