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This hotel was amazing. The employees treated us with such kindness and respect. From the moment we walked in Jessica was so accommodating to everything we needed. Linda who works in the kitchen and fix his the breakfast made an amazing healthy breakfast. There was...More
I'm a business traveler that has come to this location for 12+ years. I've seen it go from the traditional business hotel of a decade ago to this new, polished gem of a modern day business hotel. Over the past couple of years, the Holiday...More
Thank Randall W
Management response:Responded 8 August 2017
Hello, Thank you for being a loyal guest with us through those long years. We greatly appreciate your loyalty and can not wait to have you again as our guest.
I want to be fair, the property is a nice, recently built Holiday Inn but I just had the 3rd worst night sleep I've had in 30 years worth of hotel stays. We stayed on rewards points (I am a Spire member) so how do...More
Thank John K
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 2 weeks ago
Thank you for your review of the Holiday Inn Express & Suites Hixson,Tn. We apologize for your sleep being disturbed. We thank you for bringing this to our attention, this is the first time we have had this complaint. So we are using your feedback...More
Reserved room for 4 nights, but couldn't sleep at all the first night due to noise from room above. Informed front desk early next morning that we were checking out that morning, and to cancel the following 3 nights. Received credit card statement today showing...More
1 Thank conniebissett
Response from Sherrie T, Guest Relations Manager at Holiday Inn Express & Suites Chattanooga-HixsonResponded 21 November 2017
Thank You for your review of the Holiday Inn Express and Suites Hixson, Tn.
This review is one side of the story which is yours that we charged you double. Here is what exactly happened you booked two reservations on two different dates.
Everyone at the front desk is friendly and helpful. Breakfast in the mornings with Linda is great. The housekeeping staff is friendly and my room always looks great. Loved having the fitness room downstairs. I stayed here for 5 weeks and had no complaints at...More