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Residence Inn Memphis Germantown

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Traveller (31)
Room & Suite (27)
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Overview
  • Excellent35%
  • Very good44%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“train noise”(6 reviews)
“front desk”(18 reviews)
“gas fireplace”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Room Service
3 Star Hotel
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Additional information
Offers from Residence Inn Memphis Germantown
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Offers from Residence Inn Memphis Germantown
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
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LanguageEnglish
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All reviewstrain noisefront deskgas fireplaceshowing its agemarriott hotelscouple of weeksfree breakfastfull size refrigeratorlight sleeperminute drivewould stay here againgeneral managerample parkingroad tripan upgradestaff was very friendly and helpfulgreat customer service
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11 - 15 of 105 reviews
Reviewed 13 November 2017

We were on a 7 day road trip with friends and stayed at Marriott hotels every night. We were on our way home and booked a room at this hotel for very specific reasons. We wanted a 2 BR - 2 Bath suite so we...More

2  Thank Teresa B
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 14 November 2017

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. I understand your frustration with not having your room type reserved due to long term guest extending their stay, and the condition of the rooms you were given. I apologize...More

Reviewed 5 November 2017

I have stayed at this Residence Inn 3 times. Each time, the staff are all super nice and very accommodating. Love the bowl of bananas at the front desk. Rooms are clean and the kitchenettes are well equipped. Beds are comfy. Train noise is minimal,...More

Thank galleria2k
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 6 November 2017

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The staff and I are thrilled you enjoyed our great service, and location. We pride ourselves on upholding Marriott qualities that are known to be the leading in hospitality. We...More

Reviewed 4 November 2017 via mobile

Pros: Good location near restaurants, Target, office parks Good service. Friendly staff Clean. Cons: Getting a little worn. Not bad, but showing some wear. Hallways were very hot and humid. I would stay again.

Thank timatlga
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 5 November 2017

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The staff and I are thrilled you enjoyed the property, and location. We hope to see you again soon. We appreciate you being our guest.

Reviewed 26 October 2017 via mobile

This property is located directly behind a train track. To add to the noise, there is also a basketball court outside the window. Older facility and is located no where near Memphis attractions. During my 4 night stay, it was the first cold stretch of...More

Thank Joshua B
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 27 October 2017

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. I understand your frustration with the fireplace and apologize. It is our intent for every guest to have a pleasurable experience. The issues you encountered have been shared with the...More

Reviewed 5 October 2017

Stayed here n September 2017. Location was a distance from main sites in Memphis such as Graceland , Stax, Sun, Civil Rights Museum and Beale street. but had car so no problem. The room was spotless. Small pool, breakfast was lovely and plentiful. Ample parking....More

Thank teddy_scot
Response from Richie G, General Manager at Residence Inn Memphis GermantownResponded 6 October 2017

Thank you for letting us know about your recent experience at Residence Inn Memphis Germantown. The staff and I are thrilled you enjoyed our location, and the nearby train was not an issue. It is our intent for every guest to have a pleasurable experience....More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$ 159 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Germantown
#5 Business Hotel in Germantown
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 159 - US$ 346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Germantown
#5 Business Hotel in Germantown
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (27)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We were on the 3rd floor and it was quiet."
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"Request a room on the top floor, away from the active train tracks."
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"All rooms are good."
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"As far back from the trains as you can go."
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