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Residence Inn Memphis Germantown

Residence InnUS$ 150*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Residence Inn Memphis Germantown
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
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Windermere, Florida
Reviewed 3 days ago NEW

While not in your regular type of area for a hotel, this was a great selection. It is close enough to Memphis to enjoy they day there, but far enough away so we got an excellent rate. The staff was very friendly and helpful with both dining recommendations and directions. The free breakfast was the normal fare, nothing special, except...

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Helpful?
Thank Jim R
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Residence Inn Memphis Germantown. The staff will be trilled to know you enjoyed the size of the guest room and their friendly service. It is our intent for every guest to have a pleasurable experience. We hope to see you again in the near future.

Albany, New York
Reviewed 22 February 2017

I just wanted to remind management at this location that there are people that stay with you that may have certain food alergies or restrictions. For example hindu, Jews, Muslims don't generally eat meat products especially PORK, so at least show some consideratio at one of your social nights and make something with fish or vegetrian that can be enjoyed...

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Helpful?
1Thank Mohamed A
Patrick S, Front Office Manager at Residence Inn Memphis Germantown, responded to this review

Good afternoon Mohamed, It is always are intent to make all of our guest happy. With our mix it event the food is scheduled by Marriott directly and any alteration to the menu is not allowed. I also apologized for the experience you had with the train and the WiFi during your stay. We hope to see you the next...

Reviewed 11 February 2017 via mobile

This is a nice area in Germantown. The hotel is well kept and updated. The free breakfast was tasty and the public area was nice if you have a group. My only complaint is the proximity to the railroad. You can hear the train when it rolls through. It's not overwhelming but you notice it. I would return back if...

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Helpful?
Thank Jason K
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent experience at Residence Inn Memphis Germantown. The staff will be thrilled to know you enjoyed the property, and their service. My apologies for the slight train noise. It is always our intent for every guest to have a pleasurable experience. We appreciate you being our guest, and hope to see you...

Reviewed 29 January 2017

First the good: The staff was excellent. The complimentary breakfast was one of the best. The hospitality hour in the evenings was fantastic. They had a self-service keg with Goose Island IPA and a local ale, Ghost River. But... The location is horrible. While very convenient there our freight trains that go all through the night. If you are a...

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Helpful?
Thank Robert R
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Geramnetown. The staff will be thrilled to know how you enjoyed the breakfast, Mix It beer, and their hospitality. I apologize for the layout of the property not being to your liking, and for the train noise. It is our intent for every guest to have...

Reviewed 21 January 2017 via mobile

Older Residence Inn but very clean outside campus and very clean and spacious inside!! Gas fireplace is a plus! The floor plan is open and can sleep (in my opinion) 5-8 ppl....pull out bed and side couch with more space for a blowup bed. The TV swivels around from bed area to living area. Kitchen has a dish and a...

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Helpful?
Thank aleighc
Richie G, Guest Relations Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. We are thrilled to hear about your enjoyment of the clean spacious property, and the guest room ammenities. It is our intent for every guest to have a pleasurable experience. Thank you for being our guest. We hope to see you again soon when you...

Denver, Colorado
Reviewed 31 December 2016 via mobile

Our family has stayed here on several occasions over the past few months while our house is being repaired. Staff is always pleasant, courteous and helpful. Suites are nice sized and clean, the the beds are comfortable to sleep in. Would highly recommend this hotel, and will be back!!!

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Helpful?
Thank hhln23
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay, and being our guest at Residence Inn Memphis Germantown. The staff will be thrilled to know how your enjoyed your stay, cleanliness of the suites, and guest service. We hope to see you again!

Albuquerque, New Mexico
Reviewed 28 November 2016

I really had no complaints about the Residence Inn here except for the fact that it felt like even though it had been clearly updated recently, the lack of attention to detail is causing it to age faster than it needs to. It's certainly adequate and clean, but as a seasoned traveler it's obvious to me that housekeeping does a...

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Helpful?
1Thank Pat B
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. The property was renovated three years ago, and show some signs of wear. We take peide in our excellent guest service and upholding Marriott standards. It is our intent for every guest to have a pleasurable experience. The team will be glad to know the...

Reviewed 6 October 2016

members of our extended family stayed here this past weekend for a wedding. The staff was excellent.. a couple of mix ups and room details were handled immediately. The "chant" of the staff each day was delightful and exemplified the team effort. Hotel clean and rooms were very nice for the families. We all loved the patio and firepit outside...

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Helpful?
1Thank Melinda R
Patrick S, Front Office Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about recent stay at Residence Inn Memphis Germantown. The staff will be trilled to know about your happiness with the excellent service, breakfast, and beds. It is always our intent for every guest to have a pleasurable experience. We hope to see you again soon.

Cancun, Mexico
Reviewed 21 September 2016

This hotel is a hidden gem. Its in a very quite and safe area. Management has done a great job with the staff. They are all very attentive and polite. Rooms are good... Bed was fantastic. Their breakfast bar has the most selection Ive seen and its very fresh. I recommend this spot for the weary traveler business or pleasure.

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Helpful?
Thank Mnorton2016
Richie G, General Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about recent stay at Residence Inn Memphis Germantown. The staff will be trilled to know about your happiness with the excellent service, breakfast, and beds. It is always our intent for every guest to have a pleasuranle experience. We hope to see you again soon.

Fort Worth, Texas
Reviewed 20 August 2016

When we checked in, the clerk said our reservation was "for yesterday." This was not correct, as demonstrated by Marriott.com, and they were then able to find a room for us on the current, correct day of the reservation. This was very unusual for a Marriott property and very stressful for us. We like to stay in Residence Inns, so...

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Helpful?
Thank AmericanKot
Patrick S, Front Office Manager at Residence Inn Memphis Germantown, responded to this review

Thank you for letting us know about your recent stay at Residence Inn Memphis Germantown. We apologize for the issues you encountered with your reservation. It is always our intent for every guest to have a pleasurable experience. We hope to see you again soon.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Memphis Germantown

Address: 9314 Poplar Pike, Germantown, TN 38138
Region: United States > Tennessee > Germantown
Price Range: ₹ 8,893 - ₹ 15,208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Memphis Germantown 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Memphis Germantown Hotel Germantown
Residence Inn Germantown
Germantown Residence Inn
Hotel Style:
#4 Romantic Hotel in Germantown
#5 Business Hotel in Germantown
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Questions & Answers

Questions? Get answers from Residence Inn Memphis Germantown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far back from the trains as you can go.”
C6923TYrobertr, 29 Jan 2017 | Read review
“If you take issue with the train, get a room on the north side of the hotel.”
PatB643, 27 Nov 2016 | Read review
“Some rooms might have less train noise.”
AmericanKot, 20 Aug 2016 | Read review
“inside rooms away from parking lot.”
South691, 8 Jun 2016 | Read review
“Only one handicap room”
larryhT1765PB, 20 May 2016 | Read review
5 of 5
Residence Inn
US$ 150* /night
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TripAdvisorUS$ 150
Booking.comUS$ 150
PricelineUS$ 150
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Prices are for 1 room, 2 adults
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