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Quality Inn & Suites

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113 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
See the most recent reviews
Showing 113: English reviews
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2015

Our room was smaller than some, but seemed very clean. There was a unrecognizable stench in the room, almost musty. The stairwell you had to walk in through also had a bad smell. If it wasn't for that everything else was great. Good breakfast! Safe feeling location.

1 Thank Michelle H
Miami, Florida
2 reviews
Reviewed 29 July 2015

Needed a place to stay outside Memphis, front desk was very caring and nice. The room was very clean and the breakfast was hot and fresh. I didn't have a problem with my visit. Nice and quiet place to stay.

Thank Bradley C
West Palm Beach, Florida
1 review
Reviewed 28 July 2015

I was visiting memphis for 3 nights and stayed here. It was just so amazing welcome by the front desk with great smile. The room was just excellent and I really loved the placed. I definately recommend to stay here only if I come back. They have really great staff.The bed was so cozy and I slept like a baby.... More 

Thank charlie f
Silver Spring, Maryland
Level Contributor
178 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 July 2015

Needed a place outside Memphis when a relative's house was full. For a night it was fine - although rather pricey compared to the other Comforts that were part of this trip. Nothing special, nothing bad.

Thank scott r
Coppell, Texas
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2015

The room was clean as was the bathroom. The room was cleaned everyday and the and the linens and towels were changed daily. The free breakfast is worth what you pay for it. The breakfast help is somewhat surly and the coffee is bland. The front desk employees were generally ok with those working in the evening much more friendly.... More 

1 Thank jdt559
Troy, Tennessee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2015

Where do I start? About the only positive aspect of my stay at this hotel is that I didn't find any bugs in the bed. Mold around the air conditioning unit. Shower that didn't work. The woman at the front desk said to make it work you had to "wiggle" the spout on the faucet (not true), I tried everything.... More 

4 Thank James C
Collierville, Tennessee
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2015

Birthday Party at a hotel, the King suite was small. Maybe two people would be comfortale in the living area, the bathroom was big, the bedroom was a good size. The pool was good , had fun in the pool.The room seemed clean, we did have a problem with the ice machine MOLD on the ice. The maid came by... More 

1 Thank Cecilia_Lindsey
New Orleans, Louisiana
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 24 May 2015

Our room was perfect for us, very clean and comfortable with appropriate accommodations which worked out well. The bathroom was also clean and nice. Bed was comfortable and the room decorated nicely. Had a pool but no hot tub that we saw, but we didn't ask. Their breakfast room had lots of tables and chairs but we were glad there... More 

1 Thank MH B
Michigan Center, Michigan
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 April 2015 via mobile

The location was a beautiful area. Hotel was ok. Nothing spectacular just average. The front desk didn't wow me but was nice and professional. The room had a funny smell but because we were on a road trip and planned to stop at many hotels we had air freshness with us which helped.

Thank jenn427
CISManager, Manager at Quality Inn & Suites, responded to this review

Thank you for taking time to respond to our survey. We hope you stay with us again soon. Savita GM More 

Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 March 2015 via mobile

We stayed two nights here, and it was a good home base for our adventures in Memphis. It was clean and very quiet. We never heard our neighbors or people in the hallway. However the room was very small - actually quite cramped for two adults and two teens. The beds were also a bit hard. The breakfast was adequate,... More 

Thank Lori H

49 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & Grounds (3)
Bathroom (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 7787 Wolf River Blvd., Germantown, TN 38138 (Formerly Comfort Inn & Suites)
Region: United States > Tennessee > Germantown
Price Range: ₹ 5,659 - ₹ 7,637 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 80
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Also Known As:
Comfort Hotel Germantown
Comfort Inn And Suites
Comfort Inn Germantown
Germantown Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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See all questions (2)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool was great...”
 of 5 bubbles zakdcont21, 26 Oct 2016 | Read review
“Beware of this ONE !!!!!!”
  • Bedding
  • Ceiling
  • Furniture Foot stool
  • Bedding
 of 5 bubbles 2bobj, 11 Oct 2016 | Read review
“use one of the find hotel aids.Travelosity, etc.”
 of 5 bubbles johnsO5121TN, 3 Jun 2016 | Read review
“There is major construction on the expressways so be sure to check on alternate routes to and from the airport.”
 of 5 bubbles 820deem, 19 Apr 2016 | Read review
“Slight road noise in rooms facing Wolf River Blvd.”
 of 5 bubbles JasonGoes, 3 Mar 2016 | Read review
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