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Holiday Inn Express Hotel & Suites Memphis Germantown

395 reviews
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Traveller (16)
Room & Suite (14)
Dining (3)
Overview
  • Excellent74%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible3%
Travellers talk about
“front desk”(49 reviews)
“hi express”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Memphis Germantown
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (395)Write a Review
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LanguageEnglish
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Show reviews that mention
All reviewsfront deskhi expressbreakfast hostesspancake machinebreakfast roomwaffle housegreat neighborhoodeach guestquiet locationstayed nightsclean roomsgreat staywolf riverdefinitely stay here againcleaning staffmemphis germantownwould highly recommend this hotel
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1 - 5 of 394 reviews
Hotel's Favourite
Reviewed 13 January 2018

Arrived to 60+ degree temps but by the time I woke up, most of the city closed due to ice & snow. Glenn (at the front desk) was incredibly helpful as we tried to understand whether the Agricenter would host our meetings or close. Once...More

Thank Janice P
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 3 weeks ago

Thank you very much for the feedback! We are so pleased to see that you such a wonderful experience with us. Glad everything worked out for you and we hope to see you back again soon ( hopefully in better weather :-) )! Thanks again!

Reviewed 28 December 2017

I travel for work and lately had to travel to Memphis quiet a few times. Love staying at this hotel. Rooms are clean and always have a fresh clean smell when I walk in. Owners as well as Reception staff are awesome. Its quiet and...More

Thank M A
Reviewed 17 December 2017

Feel like I am treated as VIP guest. Always clean, convenient, and always have smiles. Provides great service, room is nice and has working TV, internet,very nice bed, and the service is quick response if there is a question.More

Thank 890harold
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 18 December 2017

It's wonderful to hear that you enjoyed your recent stay with us at the Holiday Inn Express - Memphis/Germantown. Our goal is to always exceed your expectations and we are humbled by your positive feedback. We strive to do our best to always make you...More

Reviewed 5 December 2017

Only stayed one night. We had a service animal which they seemed a little iffy on their understanding of the policies with however they were very polite as we worked it out. The room was pretty spacious and very clean, bed was a little stiff...More

Thank TatsuruMynx
Response from Rick P, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 5 December 2017

Thank you for choosing to stay with us and for your feedback. We will work double hard on a return visit to receive a 5 Star Rating. Please come back and visit us again anytime. Thank you.

Reviewed 4 December 2017

Great quiet location next to the Wolf River and awesome walking trails. Excellent service, great room, great people. Would recommend to all. Also being close to the German town shops and some great restaurants will appeal to many people.More

Thank Lindsay J
Response from GM-HolidayInnExpress, General Manager at Holiday Inn Express Hotel & Suites Memphis GermantownResponded 5 December 2017

The Holiday Inn Express Memphis/Germantown staff and management team would like to thank you for sharing your comments here on Trip Advisor. Out of all the other hotels in Memphis/Germantown you chose our location and for that we are very grateful! We hope you and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$ 117 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 117 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (16)
Room & Suite (14)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
laceedoeslife
7 March 2017|
AnswerShow all 2 answers
Response from Rick P | Property representative |
We do have storage for up to two bikes. Can make other arrangements for extra bikes.
1
Vote
LINDA H
19 February 2017|
AnswerShow all 3 answers
Response from Rick P | Property representative |
Yes. Most reservations can be cancelled. A few, depending on rate and how its booked, may not be.
1
Vote
crystal m
7 April 2016|
AnswerShow all 5 answers
Response from Rick P | Property representative |
We are 3.5 miles south of Incredible Pizza
0
Votes
Room Tips
"I have been in several rooms. Bed is great. Quiet and what you want."
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"Easy accessibility - entire structure is posiioned away from busy streeets. Quiet stay assured."
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"only 3 floors, I always choose the top for quiet. But I think all are quiet"
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"Make sure to use their option of checking in really early or really late - they are good to insure they have..."
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