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La Quinta Inn & Suites Nashville Franklin

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Traveller (48)
Room & Suite (58)
Pool & Beach (8)
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Overview
  • Excellent21%
  • Very good29%
  • Average23%
  • Poor15%
  • Terrible12%
Travellers talk about
“cracker barrel”(46 reviews)
“room was clean”(44 reviews)
“dog show”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from La Quinta Inn & Suites Nashville Franklin
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Offers from La Quinta Inn & Suites Nashville Franklin
Special Offer: Save up to 20%
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Reviews (742)
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LanguageEnglish
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All reviewscracker barrelroom was cleandog showindoor poolstaying at this hotelroad noisehot tubnight's sleepthe staff was friendly and helpfulwould stay againpetreclinerinterstatenashville
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121 - 125 of 741 reviews
Reviewed 14 September 2017

We've stayed in many LaQuinta Hotels and this was not a good one. Not clean, old and did not accommodate my husband's request for a walk-in/roll-in shower that they said they had. When a special request is made for a disabled person the person making...More

Review collected in partnership with La Quinta
Thank robertasI6311AZ
Response from LQ Customer Car... T, LQ Customer Care at La Quinta Inn & Suites Nashville FranklinResponded 18 September 2017

Dear Valued Guest, Thank you for your feedback. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apologies. We always try our very best to accommodate all of our guests preferences...More

Reviewed 9 September 2017

The room was updated , beds were OK, refrigerator was so small and very old, the most disgusting were the ceiling it was lots of mold and it was looking like it's going to fall on us while we sleeping.More

Review collected in partnership with La Quinta
Thank 704aleksandrac
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville FranklinResponded 11 September 2017

Thank you for taking the time out to let us know how your experience was during your stay. I do apologize that we did not meet your expectations and reassured we will take care the issue you had with your room. I I do hope...More

Reviewed 8 September 2017 via mobile

Quick one niter leaving Irma behind us. Room clean, quiet, updated. No USA Today. Shower pressure good water hot. Left before 6am breakfast so no comment on that. Staff friendly and helpful. Downtown franklin a very quaint town w lots of restaurant choices

1  Thank SPCRBC
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville FranklinResponded 11 September 2017

I am glad you enjoyed your stay with us here in the Franklin area and that we were able to meet your expectations. I will hope if your back in the franklin area, you'll come back and stay with us. Thanks,

Reviewed 30 August 2017

There was only one employee on duty when we checked in. Thomasina did a fantastic job juggling her demands to take care of her guests. We prefer LaQuinta because they do not charge for pets. The location is in a suburb south of Nashville and...More

Review collected in partnership with La Quinta
1  Thank Thomas G
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville FranklinResponded 1 September 2017

I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation Our goal is to provide you with a positive, memorable experience each and every time you stay with...More

Reviewed 29 August 2017

This was our second stay at this hotel. Check-in was fast and easy, our room was perfect...the room smelled great, extremely clean (even the carpet!) lots of fluffy clean towels, and the pool and hot tub was a nice plus as well. Just two things...More

1  Thank brazil820
Response from La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville FranklinResponded 1 September 2017

Thanks for taking the time to write about your experiences at our location. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$ 82 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Franklin
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 82 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Franklin
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (48)
Room & Suite (58)
Pool & Beach (8)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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Laura H
5 April 2017|
AnswerShow all 4 answers
Response from davidwB6271TJ | Reviewed this property |
Just call the property by 6pm your day of arrival and they cancel at no charge at most la Quinta prperties
0
Votes
JeanB862
1 September 2015|
AnswerShow all 2 answers
Response from stemor99 | Reviewed this property |
I would just call ahead during the day and ask. My room was very nice. They seem very nice at front desk
0
Votes
tkay2015
5 April 2015|
AnswerShow all 4 answers
Response from michaelmE5964LS | Reviewed this property |
Your best bet would be to stay at a non-pet friendly hotel. This hotel strives to accommodate people with well-behaved pets since there are several dog shows in the area during the year. Without them, we would have no place... More
0
Votes
Room Tips
"Don't look under the sleeper sofa as they did not clean under there. We had to move it is the only reason..."
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"Stay somewhere else"
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"Needs updating"
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"Host either didn't know about bed sizes or just lied to get me to stay."
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