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Country Inn & Suites by Radisson, Cool Springs, TN

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Traveller (67)
Room & Suite (152)
Pool & Beach (37)
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Overview
  • Excellent50%
  • Very good27%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“room was clean”(31 reviews)
“water pressure”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Country Inn & Suites by Radisson, Cool Springs, TN
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Offers from Country Inn & Suites by Radisson, Cool Springs, TN
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (641)
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641 results
Traveller rating
297
179
89
38
38
Traveller type
Time of year
LanguageEnglish
297
179
89
38
38
Show reviews that mention
All reviewsharley dealershiproom was cleanwater pressureking suitewould definitely stay here againindoor poolbreakfast areacool springs galleriaone night stayhotel is locatedhot breakfaststaff was friendlyparking lotyogurteasy accessfree breakfastmall
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1 - 5 of 641 reviews
Reviewed yesterday

I always call the hotel directly and make my reservations, I like the direct interaction. I think this is one of the reasons we were bumped up from a King room to a King Suite. I enjoy the personal connection from speaking directly with the...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank belindabelew2010
Reviewed 2 days ago

You cannot beat this hotel for the money. I found it extremely clean and comfortable, friendly staff, great breakfast and convenient location! I will stay there again the next time I need to be in the area!

Review collected in partnership with Country Inns & Suites By Radisson
Thank marlowecarruth
Reviewed 6 days ago via mobile

Called in the morning and made reservations for 2 rooms with 2 queen beds. We paid over the phone to the toll free number. When we reached the hotel the man at the counter was sitting on a stool, when we gave him our name...More

Thank larrysV2576ZW
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 4 days ago

Hello and thank you for telling us what happened when you went to check in. I apologize for the confusion and the demeanor of the staff you encountered that night. It is not our standard to have an employee not showing proper response, manners, and...More

Reviewed 3 weeks ago via mobile

An ok place to stay for a night or two if desperate. The pillows are tiny and we had to request more. The outside looked decent and so does the entry but the rooms needs to be updated. There were stains on the walls and...More

Thank Jamie R
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 2 weeks ago

Thank you for staying with us and taking the time to write a review. Thank you for your compliments regarding our facade and common areas. We are more than happy to supply you with more pillows when you need them and always want you to...More

Reviewed 3 weeks ago

While my family was in town for a lacrosse tournament, we rented a room at Country Inn and Suites in Franklin, TENN. Much to our dismay, the smoke alarm in our room kept going off. My husband called the front office to make the staff...More

Review collected in partnership with Country Inns & Suites By Radisson
Thank Gageabbynana
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TNResponded 3 weeks ago

We appreciate your reaching out and apologize we did not handle this correctly. It pains us that you did not have a well rested night and deeply regret the alarm going off and that the staff on hand did not come up and investigate and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 100 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 100 - US$ 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (67)
Room & Suite (152)
Pool & Beach (37)
Dining (15)
Amenities (44)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
morganlee9413
3 August 2017|
AnswerShow all 3 answers
Response from CountryInnCOOL | Property representative |
3pm check in, noon check out
0
Votes
kerrysL6583HW
1 February 2017|
AnswerShow all 3 answers
Response from CountryInnCOOL | Property representative |
We do not accept pets except service animals. thank you
0
Votes
Shannon B
9 August 2016|
AnswerShow all 5 answers
Response from CountryInnCOOL | Property representative |
7am to midnight
1
Vote
Room Tips
"Clean, good showers, quiet. What we expect at Country Inn."
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"try not to be on the side with the Harley dealership"
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"Find a different hotel and choose a nice room there..."
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"Get a room with an odd number so you don't face the stupid Harley dealership!!!"
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