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    Embassy Suites by Hilton Nashville South/Cool Springs

    820 Crescent Centre Dr, Franklin, TN 37067-6218
    Hotel website
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    Best prices for your stay
    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$ 178US$ 201
    View Deal
    Traveller (72)
    Room & Suite (42)
    Dining (4)
    Overview
    • Excellent50%
    • Very good25%
    • Average13%
    • Poor8%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Nashville South/Cool Springs
    Special Offer: Premium Suite Upgrade
    Hotel deals
    Deals (12)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • 2 ROOM SUITE-1 KING NONSMOKING...WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR...COMP COOKED TO ORDER
      US$ 201US$ 178
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    • Suite, 1 King Bed, Non Smoking (2 Rooms) - Labor Day Flash Sale
      US$ 201US$ 179
      View Deal
    • King Suite - Accessible - Non-Smoking - Non-refundable
      US$ 201US$ 178
      View Deal
    View all 12 deals from US$ 178
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    Reviews (978)
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    There are newer reviews for Embassy Suites by Hilton Nashville South/Cool Springs
    See the most recent reviews

    221 - 225 of 976 reviews

    Reviewed 24 August 2016

    Our experience with Embassy Suites has generally been good. Never bad . Impressed with this one. Their breakfast is always among the best of hotels that I have been in, certainly a step up from Hampton Inn. Room was great, everything clean and comfortable and...More

    Thank Hoosier33
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 25 August 2016

    Hoosier33- Thank you for your review and I am very glad that you enjoyed your stay. I am happy to hear that you enjoyed your breakfast and we look forward to having you here again soon.

    Reviewed 24 August 2016 via mobile

    Upgraded to a premium room upon check-in. Comfortable beds, great breakfast, swimming pool, whirlpool, and sauna were all functional. Exercise room had lots of great equipment. Close to Cool Springs and all of the local attractions. Uber served the hotel quickly and safely.

    Thank James W
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 25 August 2016

    James W- Thank you for your review. I really appreciate the kind words about the hotel and we definitely look forward to having you back on property real soon!

    Reviewed 24 August 2016

    This hotel is located in an office park, a very boring location and I would not recommend it for anything but business. There are no walkable restaurants, no walkable much of anything. I was there for a conference, but a change of scenery would have...More

    Thank patricia051
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 25 August 2016

    patricia051- Thank you for your review and I am happy to hear that you enjoyed your stay. I apologize for your encounter with the ants. We had some new mulch brought into the property that unfortunately had ants in it. We are working dilligently to...More

    Reviewed 23 August 2016

    We went to this hotel for a conference. There were about 400 people in attendance. Our previous location had been a downtown hotel. The Embassy was only 1/3 of the price of a downtown hotel, was better appointed, and far more comfortable. The suites are...More

    Review collected in partnership with Embassy Suites Hotels
    Thank helencQ2219EE
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 25 August 2016

    helencQ2219EE- Thank you very much for the nice review. We were so happy to host your conference and I am very pleased that it went so well. Everyone really enjoyed themselves and you were a great group to have for the weekend. We look forward...More

    Reviewed 23 August 2016

    Check In/Out: No one could get the digital key to work. That wasn't their fault. You have crummy software. Also, when I was trying to reserve my room, there was no mention of price. And when I checked out, I got no receipt. I still...More

    Review collected in partnership with Embassy Suites Hotels
    1  Thank Willy B
    Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 25 August 2016

    Willy B- Thank you for your review. We are always trying to improve our service to our guests and I am sorry that you did not enjoy your stay. I would be happy to send you a folio if you still need one and we...More

    Residence Inn by Marriott Franklin Cool Springs
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    Hilton Garden Inn Nashville Franklin / Cool Spring
    761 reviews
    #3 of 24 hotels in Franklin
     
    TownePlace Suites Franklin Cool Springs
    104 reviews
    #13 of 24 hotels in Franklin
     
    Hilton Brentwood/Nashville Suites
    979 reviews
    #2 of 20 hotels in Brentwood
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 168 - US$ 327 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Franklin
    • #5 Romantic Hotel in Franklin
    • #8 Family Hotel in Franklin
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 250
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com, Expedia, Cancelon, Hotwire, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Embassy Suites Nashville South/Cool Springs Hotel Franklin ,
    • Embassy Suites Cool Springs ,
    • Embassy Suites Franklin ,
    • Franklin Embassy Suites
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    Traveller (72)
    Room & Suite (42)
    Dining (4)
    Pool & Beach (4)
    Hotel & Grounds (80)
    Bathroom (9)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
    Hilton Brentwood/Nashville Suites
    979 reviews
    10.23 km away
     
    TownePlace Suites Franklin Cool Springs
    104 reviews
    .95 km away
     
    Residence Inn by Marriott Franklin Cool Springs
    371 reviews
    .86 km away
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    761 reviews
    2.00 km away
     
    Nearby Restaurants
    Chuys
    239 reviews
    .60 km away
    Jim 'N Nick's Bar-B-Q
    123 reviews
    .59 km away
    Bonefish Grill
    166 reviews
    .49 km away
    cajun steamer bar & grill
    144 reviews
    .77 km away
    Nearby Attractions
    Aspen Grove Park
    18 reviews
    1.44 km away
    Kings Entertainment Cool Springs - Franklin
    61 reviews
    1.07 km away
    Carmike Cinemas
    40 reviews
    .94 km away
    The Draft Room at Kings
    22 reviews
    1.06 km away
    Ask a question
    Questions & Answers
    Julie_and_kids
    28 February 2017|
    AnswerShow all 3 answers
    Response from Brian S | Property representative |
    The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
    1
    Vote
    jazzbird925
    21 February 2017|
    AnswerShow all 3 answers
    Response from Brian S | Property representative |
    Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
    1
    Vote
    Nat634
    14 November 2016|
    AnswerShow all 2 answers
    Response from Brian S | Property representative |
    Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
    1
    Vote
    Room Tips
    "I don't think you could get a bad room. I liked being on the 7th floor for the view into the lobby."
    Read review
    "Corner suites are bigger I believe."
    Read review
    "Avoid the rooms that face I-65, unless you like the white noise of traffic."
    Read review
    "Get a corner room, on a lower floor. it will be quiet and cooler"
    Read review
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