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Embassy Suites by Hilton Nashville South/Cool Springs

PricelineUS$ 169*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 182*
US$ 169*
Great Deal
US$ 175*
US$ 175*
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Embassy Suites by Hilton Nashville South\/Cool Springs
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924 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Start your review of Embassy Suites by Hilton Nashville South/Cool Springs
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Reviewed 5 days ago NEW

This was my first stay with Embassy Suites. Great perks offered to hotel guests, the rooms were spacious and awesome. The staff was very nice and helpful. I would love to stay again. My 7 year old son was amazed and so happy to stay he wanted to live there. :-) It was an excellent experience overall.

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Helpful?
Thank M B
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

Thank you for the great review M B! We are so glad that you and your son enjoyed your stay. We would love to have you back and we sincerely appreciate your business. I hope you guys have a great summer and we can welcome you back soon!

USA
HOTEL’S FAVOURITE REVIEW
Reviewed 14 December 2016

I brought my daughter to the American Girl doll store for her birthday. When we entered the room, the first thing she saw was the American Girl doll bag. Inside was the doll bed, pillow, blanket, robe and slippers. Within minutes, literally, of checking into the room, room service was delivering her cookies and lemonade! Her smile could not be...

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Helpful?
1Thank mom2bullies
About Hotel's Favourite Review
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

mom2bullies- Thank you so much for your review. I am so happy to hear that we were able to help you and your family celebrate your daughters birthday. It is always a joy and an honor for us to play a part in the celebration. Thank you so much for the review and we look forward to seeing all of...

Ringgold, Georgia
Reviewed 6 days ago NEW

I stayed at the Embassy Suites as part of the TN HFMA Institute. The hotel staff were very friendly, the meeting rooms were setup very nicely and the hotel room was very clean. I would definitely recommend anyone stay at this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank H1156MOjuliea
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

Thank you so much for your review. We really enjoyed hosting your group and I am so pleased that everything met your expectations. We appreciate your business and hope to see you all again soon!

Memphis, United States
Reviewed 1 week ago

This was a great stay. We came in town for our daughter cheerleading competition and I am glad we chose this hotel to stay with. Everyone was friendly and the rooms were very spacious and comfortable. Thank you for a great stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank donteg881
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

donteg881- Thank you for your review. We are thrilled that you chose our hotel and that we were able to exceed your expectations. It truly is an honor for us to serve our guests and we hope to see you again soon!

Huntsville, Alabama
Reviewed 1 week ago

Great accommodations, service and breakfast. Rooms are large and beds very comfortable and very clean. Price was reasonable as well. We will definitely stay there again when we are in the area. Great location to shopping and restaurants.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 53Benita11
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

53Benita11- Thank you very much for your nice review. I am so pleased to see that you enjoyed yourself and we were able to exceed your expectations for us. I will share your comments with the team and we really appreciate your business. We hope to welcome you back again soon!

Nesbit
Reviewed 1 week ago

From the beginning of the time that we entered the lobby, we were treated with hospitality, professionalism and exactly what we had asked for in a hotel. The desk manager signing in and checking out was extremely nice and accommodating. His name was Jarvis Ashford and I would want him to handle our business every time. Our room was clean...

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Helpful?
1Thank 186dianeh
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

186dianeh- Thank you so much for your review. I am so happy to hear that you enjoyed your stay with us. Jarvis is great and we are lucky to have him on our team. He is very guest oriented and I will be happy to share your comments with him. Thank you for your business and I hope we can...

Charlotte, North Carolina
Reviewed 1 week ago

Held sorority reunion here with college friends that hadn't seen in years. Hotel staff very accommodating to the group. Room rates were reasonable. With bar and restaurant onsite, the overall cost was controlled. Front Desk staff very pleasant.

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Helpful?
Thank Rebecca C
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

Rebecca C- Thank you very much for the nice review. I am so pleased that you and your friends enjoyed your time with us. We appreciate your business and hope to see you all again really soon.

Ohio, United States
Reviewed 2 weeks ago

Hotel was dirty and had a terrible smell in the room. As this was a business trip and close to my meeting, I thought this would be the ideal hotel. Not so, odor/smells coming out of the vents, the mattresses were not comfortable at all; you sunk into the middle. The vent on the bathroom wall was corroded with dirt...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank donnams2017
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

donnams2017- Thank you for the review. I apologize that you were so dissatisfied with your entire stay. We pride ourselves on the cleanliness and guest service we provide to our guests and I am sorry that you did not get that. Please accept my apology and I do hope that you will stay with us again in the future and...

Brentwood, Tennessee
Reviewed 2 weeks ago

Although Embassy Suites are not known to be the best hotels around I find most of them a little cleaner and nicer than this one. there are several other options in the area, I would try any of the others first.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank dwalker2a
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

dwalker2a- Thank you for the review. I am sorry to hear that you did not thoroughly enjoy your stay with us. I hope you will reconsider and stay with us again in the future. We look forward to hopefully showing you how well we take care of our guests. Thank you for your business and the review.

Liberty, Missouri
Reviewed 2 weeks ago

Just spent two nights here and found the room spacious and comfortable. Luxurious, clean, and easy to move about in. A lovely place to relax. Close to whatever you need in Franklin and a fairly straight shoot to the airport.

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Helpful?
Thank GGMaSue19
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

GGMaSue19- Thank you very much for the nice review. I am so glad that you enjoyed your stay and we all hope to see you again soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Nashville - South/Cool Springs is only a short drive from the Nashville International Airport, downtown attractions of Music City and local area businesses. Explore Franklin, Tennessee's Historic downtown area, Civil War sites or shop at the Cool Springs Galleria mall. Book your stay now and enjoy our indoor pool, fitness center, on-site restaurant as well as other amenities. ... more   less 

Additional Information about Embassy Suites by Hilton Nashville South/Cool Springs

Address: 820 Crescent Centre Dr, Franklin, TN 37067-6218
Region: United States > Tennessee > Franklin
Price Range: ₹ 10,657 - ₹ 20,216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville South/Cool Springs 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Embassy Suites Nashville South/Cool Springs Hotel Franklin
Embassy Suites Cool Springs
Embassy Suites Franklin
Franklin Embassy Suites
Hotel Style:
#5 Business Hotel in Franklin
#5 Romantic Hotel in Franklin
#8 Family Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Nashville South/Cool Springs staff and other travellers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Nashville South/Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you could get a bad room. I liked being on the 7th floor for the view into the lobby.”
mbR4787IK, 23 May 2017 | Read review
“Corner suites are bigger I believe.”
kschulte917, 24 Apr 2017 | Read review
“Avoid the rooms that face I-65, unless you like the white noise of traffic.”
58billg, 11 Apr 2017 | Read review
“Get a corner room, on a lower floor. it will be quiet and cooler”
SandiG680, 16 Mar 2017 | Read review
“choose a corner room with 2 beds, it was huge!”
frank752015, 10 Feb 2017 | Read review
5 of 5
Priceline
US$ 169* /night
View Deal
Hotels.comUS$ 175
Booking.comUS$ 175
getaroom.comUS$ 182
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*Disclaimer
Prices are for 1 room, 2 adults
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