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    Embassy Suites by Hilton Nashville South/Cool Springs

    820 Crescent Centre Dr, Franklin, TN 37067-6218
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 155
          US$ 149
          US$ 155
          US$ 149
          US$ 155
          US$ 149
          Traveller (63)
          Room & Suite (40)
          Dining (4)
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          Hampton Inn and Suites Nashville Franklin (Cool Springs)
          564 reviews
          #4 of 23 hotels in Franklin
           
          Overview
          • Excellent50%
          • Very good25%
          • Average13%
          • Poor8%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Shuttle Bus Service
          3.5 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton Nashville South/Cool Springs
          Special Offer: Premium Suite Upgrade
          Hotel deals
          Drury Plaza Hotel Nashville Franklin
          1,072 reviews
          #1 of 23 hotels in Franklin
           
          Hilton Garden Inn Nashville Franklin / Cool Spring
          738 reviews
          #3 of 23 hotels in Franklin
           
          Homewood Suites by Hilton Nashville / Franklin
          349 reviews
          #2 of 23 hotels in Franklin
           
          Hampton Inn and Suites Nashville Franklin (Cool Springs)
          564 reviews
          #4 of 23 hotels in Franklin
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Reviews (937)
          Traveller rating
          Traveller type
          Time of year
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          1 - 5 of 937 reviews

          Reviewed 5 days ago

          We stayed here for three nights during the Stanley Cup Finals. The location is close to the highway, restaurants, shopping, and was approximately a 25 minute drive to downtown Nashville. I like to walk in the mornings and I was able to follow the sidewalks...More

          Thank Lori B
          Management response:Responded 4 days ago

          Thank you for your kind email Lori. We enjoyed having you here and hope you will visit us again very soon. I will personally speak with our Executive Chef and see if we can add some more options to our manager reception snacks. We only...More

          Hotel's Favourite
          Reviewed 15 May 2017

          From the beginning of the time that we entered the lobby, we were treated with hospitality, professionalism and exactly what we had asked for in a hotel. The desk manager signing in and checking out was extremely nice and accommodating. His name was Jarvis Ashford...More

          1  Thank 186dianeh
          Response from Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 17 May 2017

          186dianeh- Thank you so much for your review. I am so happy to hear that you enjoyed your stay with us. Jarvis is great and we are lucky to have him on our team. He is very guest oriented and I will be happy to...More

          Reviewed 5 days ago

          I try to stay at Embassy Suites as much as I possible can. The suites are so nice with 3 people. It's great to have a nice 'free' breakfast and reception everyday. Really enjoy Embassy Suites!! A forever customer.More

          Review collected in partnership with Embassy Suites Hotels
          Thank Janis Q
          Management response:Responded 4 days ago

          Hello Janis and thank you for your kind words. We strive everyday to be the home away from home for our visitors. Please stop by next time you are in town and give us a chance to wow you with service. So happy you enjoyed...More

          Reviewed 6 days ago via mobile

          Very nice and clean! Staff was helpful but I noticed not all are English speakers which is not a huge problem. Only complaint would be the lines for breakfast were long and it took me 45 minutes to get an omelet!

          Thank undercoverjosh
          Reviewed 6 days ago

          The hotel at this particular area is not up to par with this chain that I have enjoyed in other areas. The food was horrible and at breakfast and at reception, it was disgusting. Not a big variety at reception, but what was out was...More

          Review collected in partnership with Embassy Suites Hotels
          1  Thank Teresa M
          Management response:Responded 4 days ago

          Hello Teresa and thank you for your response. I am very sorry that our dining options did not meet your approval. If it would not be too much trouble, I would love to speak with you and dive deeper into the poor execution of our...More

          Drury Plaza Hotel Nashville Franklin
          1,072 reviews
          #1 of 23 hotels in Franklin
           
          Hilton Garden Inn Nashville Franklin / Cool Spring
          738 reviews
          #3 of 23 hotels in Franklin
           
          Homewood Suites by Hilton Nashville / Franklin
          349 reviews
          #2 of 23 hotels in Franklin
           
          Hampton Inn and Suites Nashville Franklin (Cool Springs)
          564 reviews
          #4 of 23 hotels in Franklin
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Breakfast included
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Breakfast included
          • Shuttle Bus Service
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Airport Transportation
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$ 164 - US$ 303 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Business Hotel in Franklin
          • #5 Romantic Hotel in Franklin
          • #8 Family Hotel in Franklin
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 250
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Franklin
          • Also Known As
          • Embassy Suites Nashville South/Cool Springs Hotel Franklin ,
          • Embassy Suites Cool Springs ,
          • Embassy Suites Franklin ,
          • Franklin Embassy Suites
          Add Photo Photos
          Traveller (63)
          Room & Suite (40)
          Dining (4)
          Pool & Beach (4)
          Hotel & Grounds (69)
          Bathroom (9)
          Business Centre & Event Rooms (7)
          Family and Play Areas (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Julie_and_kids
          Is there a shuttle to restaurants in Franklin or is there uber?
          28 February 2017|
          Answer Show all 2 answers
          Response from Brian S | Property representative |
          The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
          1
          Vote
          jazzbird925
          Hi, My husband and I may be attending a wedding at Homestead Manor and will need transportation to and from the venue. Do you provide shuttle service or are taxis easily available? We are familiar with Nashville but not the outskirts and it appears you are located approx. 11 miles from Homestead and 40 minutes from downtown Nashville. We would also need transportation to and from the airport. Thank you in advance for your response
          21 February 2017|
          Answer Show all 3 answers
          Response from Brian S | Property representative |
          Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
          1
          Vote
          Nat634
          are big pets allowed? 65 pounds. thank you!
          14 November 2016|
          Answer Show all 2 answers
          Response from Brian S | Property representative |
          Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
          1
          Vote
          Room Tips
          "I don't think you could get a bad room. I liked being on the 7th floor for the view into the lobby."
          Read review
          "Corner suites are bigger I believe."
          Read review
          "Avoid the rooms that face I-65, unless you like the white noise of traffic."
          Read review
          "Get a corner room, on a lower floor. it will be quiet and cooler"
          Read review
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