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3/9/2017 4/9/2017
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    Extended Stay America - Nashville - Franklin - Cool Springs

    680 Bakers Bridge Ave, Franklin, TN 37067-1686
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    3/9/2017 4/9/2017
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    US$ 95
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    Traveller (15)
    Room & Suite (15)
    Dining (1)
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    Overview
    • Excellent32%
    • Very good3%
    • Average7%
    • Poor7%
    • Terrible51%
    4 weeks ago
    “Poor Hotel”
    13 Jul 2017
    “Not well managed”
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Residence Inn by Marriott Franklin Cool Springs
    371 reviews
    #7 of 24 hotels in Franklin
     
    TownePlace Suites Franklin Cool Springs
    104 reviews
    #13 of 24 hotels in Franklin
     
    Hilton Brentwood/Nashville Suites
    976 reviews
    #2 of 20 hotels in Brentwood
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    760 reviews
    #3 of 24 hotels in Franklin
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (52)
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    1 - 5 of 52 reviews

    Reviewed 2 weeks ago

    Disgusting facility ever stayed at in 40+ years. This facility should be condemned and built new. Nothing was clean. I will never stay at any Extended Stay facility again and tell others never to stay.More

    Review collected in partnership with Extended Stay
    Thank dominickm604
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 1 week ago

    Dominic, please accept my apology for the cleanliness issue you experienced during your stay at our hotel. I am concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide...More

    Reviewed 2 weeks ago

    The dirtiest hotel on planet Earth! Eastern European hotels during the cold war look like Caribbean vacation resorts in comparison! Stay away! I wouldn't go back to any Extended Stay America 'hotels' if they would pay me for it!More

    Review collected in partnership with Extended Stay
    Thank 651svenr
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 1 week ago

    We are sorry we failed to provide you the clean and comfortable room that you deserved. What you encountered does not meet our standards either. We take the cleanliness of our rooms very seriously, and steps are already underway to ensure this does not happen...More

    Reviewed 2 weeks ago

    Want be coming back to this location. They still have work to do not good at all. Maybe do a training session for all your housekeeper. This location didn't meet our expectations a bad experience. BadMore

    Review collected in partnership with Extended Stay
    Thank L5711ZIcarolynw
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 1 week ago

    Carolyn, please accept my apologies for the inconveniences you experienced while you were here. We make every effort to be perfect, so we regret your experience. We take these comments to heart and use the feedback in our training sessions to help us improve our...More

    Reviewed 4 weeks ago

    One of the worst places my family and I ever stayed. Will not recommend for families with kids. We stayed for 2 nights and by the end of the trip, my wife and kid started developing skin rash (bed bugs). Unfriendly attitude - Bathtub was...More

    Review collected in partnership with Extended Stay
    Thank chinnathambie
    Response from 00esa, General Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 4 weeks ago

    Thank you for taking the time to review your stay with us. I am very sorry to hear that you did not enjoy your time here and that you feel our hotel is not a family friendly place. Our staff works hard to make sure...More

    Reviewed 13 July 2017 via mobile

    We stayed for one night and were very disappointed. Full kitchen had no plates, bowls, cups, or pots and pans. Empty cupboards. Got bath towels, one hand towel and no washcloths. Lighting was good but that was about the only positive.More

    Thank Becky K
    Response from 00esa, Front Office Manager at Extended Stay America - Nashville - Franklin - Cool SpringsResponded 14 July 2017

    Becky, we are sorry that our dishware policy was not shared with you during check-in. To ensure cleanliness of kitchenware, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and...More

    Residence Inn by Marriott Franklin Cool Springs
    371 reviews
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    TownePlace Suites Franklin Cool Springs
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    Hilton Brentwood/Nashville Suites
    976 reviews
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    Hilton Garden Inn Nashville Franklin / Cool Spring
    760 reviews
    #3 of 24 hotels in Franklin
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 79 - US$ 179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 137
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Orbitz, Expedia, Hotels.com, Cancelon, Travelocity, TripOnline SA and Hotwire so you can book your Extended Stay America - Nashville - Franklin - Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Homestead Studio Suites Nashville Cool Springs Hotel Franklin ,
    • Homestead Studio Suites Franklin ,
    • Extended Stay America Franklin ,
    • Homestead Suites Franklin ,
    • Homestead Franklin ,
    • Franklin Homestead Suites
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    Traveller (15)
    Room & Suite (15)
    Dining (1)
    Hotel & Grounds (7)
    Bathroom (4)
    Nearby
    Hilton Brentwood/Nashville Suites
    976 reviews
    8.36 km away
     
    TownePlace Suites Franklin Cool Springs
    104 reviews
    1.02 km away
     
    Residence Inn by Marriott Franklin Cool Springs
    371 reviews
    1.11 km away
     
    Hilton Garden Inn Nashville Franklin / Cool Spring
    760 reviews
    .69 km away
     
    Nearby Restaurants
    J Alexander's Restaurant
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    .45 km away
    Jasmine Thai Restaurant
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    .52 km away
    House Of India
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    Wild Ginger
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    Nearby Attractions
    Above All Extreme Air Sports
    17 reviews
    1.32 km away
    Extreme Escape Games
    45 reviews
    .57 km away
    Kings Entertainment Cool Springs - Franklin
    61 reviews
    .97 km away
    The Draft Room at Kings
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    .99 km away
    Questions & Answers
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    Room Tips
    "Stay away from this hotel"
    Read review
    "Check cleanliness of room and ensure utensils are given in the room. Also check if rooms are locked before..."
    Read review
    "no elevator, make sure you got the right room and check it before you pay"
    Read review
    "If you must stay in this hotel, avoid room 102. There's a constant banging in the wall and the staff is..."
    Read review
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