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Hilton Garden Inn Nashville Franklin / Cool Spring

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Traveller (58)
Room & Suite (157)
Dining (28)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“dunkin donuts”(31 reviews)
“front desk”(85 reviews)
“great hotel”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (846)
There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
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All reviewsdunkin donutsfront deskgreat hotelfire pitrestaurants and shoppingbreakfast staffroom was cleanomeletnice staynice areawould stay here againhome away from homefree breakfaststaff was friendlypancakesbusiness triphgi
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71 - 75 of 843 reviews
Reviewed 29 September 2017 via mobile

Very comfortable and quite, setback off the main road. Staff was very friendly and rooms were clean/cozy. Chef Micheal provided great food everyday during our lunch meetings. The area has plenty of stores & restaurants within walking distance. And even more within a short drive....More

Thank Houstan
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 3 October 2017

Hi Houstan! Thank you for taking the time to write a review! I am pleased you enjoyed your stay with us and that Chef took such great care of your needs during your meetings! I am sorry that we had some vandals hit our parking...More

Reviewed 25 September 2017

Very comfortable and clean and quiet. The staff are very friendly. This is a good place to stay on a business trip because the internet is reliable and the atmosphere is quiet. I have stayed here on several occasions and experienced no problems or complaints...More

Review collected in partnership with Hilton Garden Inn
Thank 44cynthiaw
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 26 September 2017

Hi 44cynthiaw! Thank you for the review! We are pleased to be your hotel of choice when in the area. We hope to see you again soon. Take care! Sincerely, Merrily Bell General Manager

Reviewed 22 September 2017

This is a very nice hotel and in a very good location, surrounded by restaurants within walking distance. It has plenty of parking and entrances. The patio is really nice with the fire pit and the fish pond. I wish breakfast was free (included).

Review collected in partnership with Hilton Garden Inn
Thank deliao879
Response from Zeek G, Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 24 September 2017

Thank you for the wonderful review. Glad to hear that you loved our patio with the fire pit and fish pond. We would love to see you again if your travels bring you back to our area. -Zeek-

Reviewed 22 September 2017

We stayed here while attending a convention at a nearby church. The hotel was very handy and a perfect location for our time in Franklin. The hotel was clean and comfortable the staff was welcoming and friendly. A great experience

Review collected in partnership with Hilton Garden Inn
Thank Bob B
Response from Zeek G, Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 24 September 2017

Mr. Bob, I am glad to hear you had a wonderful stay while you was with us for your church convention. We would love to see you again if your travels bring you back to our area. Thanks again for the awesome review! -Zeek-

Reviewed 20 September 2017

very nice place to stay the people were very willing to help with anything gave directions very well the food was very good and the waiter was excellant one of the best iI have ever had wait on me would stay there againMore

Review collected in partnership with Hilton Garden Inn
Thank funtravler2015
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 22 September 2017

Hi funtravler2015! Thank you for the great review! I am so pleased to know you enjoyed your stay and that our team took such great care of you. I will be certain to pass on your comments to Randy, the server who waited on you....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 153 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Business Hotel in Franklin
#3 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 153 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Business Hotel in Franklin
#3 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (58)
Room & Suite (157)
Dining (28)
Pool & Beach (22)
Amenities (71)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Vickie B
28 January 2018|
Answer
Response from Merrily B | Property representative |
Hello Vickie B! Thank you for reaching out with your questions. Our hotel does offer King bed rooms with whirlpool tubs. We have limited availability for these room types so be sure to book as soon as possible. Thank you... More
0
Votes
Vickie B
28 January 2018|
Answer
Response from M D | Reviewed this property |
Yes. I had a room with a jacuzzi.
0
Votes
Hotdog1966
23 December 2017|
AnswerShow all 5 answers
Response from Merrily B | Property representative |
Hello! Thanks for asking! Checkout is at 11am. Late checkout requests are based on availability so be sure to inquire about a late check out either the night before you check out or on the morning of departure to see if it... More
0
Votes
Room Tips
"Top floor to avoid thundering foot steps"
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"choose a room away from the elevator"
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"Don't come to this hotel."
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"331 furthest from elevator, last room, quiet"
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