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Hilton Garden Inn Nashville Franklin / Cool Spring

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Traveller (58)
Room & Suite (157)
Dining (28)
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Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“dunkin donuts”(31 reviews)
“front desk”(85 reviews)
“great hotel”(50 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Nashville Franklin / Cool Spring
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (846)
There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
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All reviewsdunkin donutsfront deskgreat hotelfire pitrestaurants and shoppingbreakfast staffroom was cleanomeletnice staynice areawould stay here againhome away from homefree breakfaststaff was friendlypancakesbusiness triphgi
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21 - 25 of 843 reviews
Reviewed 26 March 2018

The staff was friendly, accommodations were great. The chef does a great job for breakfast, super good omelette. We were there for a concert at the historic Franklin Theater, and this was convenient. There are also a lot of places to eat close by.More

Review collected in partnership with Hilton Garden Inn
Thank Jim W
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 3 April 2018

Hi Jim W! Thank you for the great review of our hotel on Trip Advisor! I am happy you enjoyed your breakfast with us and your time in our town. We hope to see you again the next time you are in Franklin. Have a...More

Reviewed 26 March 2018

Our stay was perfect, the staff was friendly and helpful. The room was super clean and very comfortable. The breakfast food was excellent, with plenty of different choices. The hotel was very lovely and well kept! I would definitely stay here again!

Review collected in partnership with Hilton Garden Inn
Thank sherryannlyle
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 4 weeks ago

Hi sherryannlyle, Thank you for the review of your experience at our hotel. We appreciate your feedback. We look forward to seeing you again the next time you are in the area. Take care! Merrily Bell General Manager

Reviewed 23 March 2018

This is a great place. It’s been a few years since we stayed w them after a string of bad experiences. This was a good choice given the craziness of NCAA tournament and st Patrick’s weekend at once in Nashville. Was close to kids stuff...More

Review collected in partnership with Hilton Garden Inn
Thank Robert M
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 25 March 2018

Hi RobertM, Thank you for your review of our hotel! I am so glad that we were able to win you back as a guest. Thank you for noticing all our hotel has to offer as well as what sets us apart (Koi fish pond!)....More

Reviewed 14 March 2018

I stayed here for a week and it was a pleasant stay. Very quiet hotel except for the Thursday before I left. This is expected due to weekend guests though. I was primarily gone all day so it was nice to come back to a...More

Thank QuinnieQuinQuin
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 21 March 2018

Hi QuinnieQuinQuin! Thank you for the review on trip advisor! Glad you were able to enjoy the peace and quiet our hotel offers. I am sorry about that Thursday night not being as quiet. We had a youth hockey team arrive that day for the...More

Reviewed 14 March 2018

We choose this hotel because it was very close to the surgeons office that my mom had to see for her back. Thank goodness the beds at this stay were so comfortable for her. We will be revisiting this hotel again.More

Review collected in partnership with Hilton Garden Inn
Thank nealwendy
Response from Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool SpringResponded 21 March 2018

Hi nealwendy! Thank you for the review on trip advisor! We are sorry your mother is having to have surgery but we are happy that you found our hotel to be comfortable and convenient for your needs. We look forward to seeing you again on...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 153 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Romantic Hotel in Franklin
#3 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 153 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Romantic Hotel in Franklin
#3 Business Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (58)
Room & Suite (157)
Dining (28)
Pool & Beach (22)
Amenities (71)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
Vickie B
28 January 2018|
Answer
Response from Merrily B | Property representative |
Hello Vickie B! Thank you for reaching out with your questions. Our hotel does offer King bed rooms with whirlpool tubs. We have limited availability for these room types so be sure to book as soon as possible. Thank you... More
0
Votes
Vickie B
28 January 2018|
Answer
Response from M D | Reviewed this property |
Yes. I had a room with a jacuzzi.
0
Votes
Hotdog1966
23 December 2017|
AnswerShow all 5 answers
Response from Merrily B | Property representative |
Hello! Thanks for asking! Checkout is at 11am. Late checkout requests are based on availability so be sure to inquire about a late check out either the night before you check out or on the morning of departure to see if it... More
0
Votes
Room Tips
"Top floor to avoid thundering foot steps"
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"choose a room away from the elevator"
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"Don't come to this hotel."
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"331 furthest from elevator, last room, quiet"
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