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Hilton Garden Inn Nashville Franklin / Cool Spring

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Hilton Garden Inn Nashville Franklin \/ Cool Spring
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662 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nashville Franklin / Cool Spring
See the most recent reviews
Showing 660: English reviews
Prospect, Kentucky
1 review
Reviewed 4 weeks ago

I have been staying at this hotel almost every other week since April this year. I was in line waiting to check in this week, when another employee walks over does something on the computer and then hands me my room keys and says you are all checked in. I was in shock because she didn't even ask my name.... More 

Helpful?
Thank Jenny6891
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Reviews like this make our day Jenny6891 :) Thanks so much for taking the time to write this. Come back and visit us again soon and I will be sure to share this with the rest of our staff! Sincerely, Chelsea C. Sales Manager More 

Florida
Level Contributor
226 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 4 weeks ago

Stayed here for one evening during a fall foliage trek through Tennessee. The room was quiet and comfy, just as we expected from a Hilton Garden Inn. Lots of free parking, great wifi in the room and conveniently located close to the adorable little town of Franklin. Didn't find a safe in the room, but did find the towels and... More 

Helpful?
Thank kindredspirits
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you enjoyed all of our great amenities kindredspirits :) Also that you were able to get out and explore Franklin and all that it has to offer. Just an FYI for the next time you stay with us, we have safety deposit boxes in our main office so let us know next time and we will set you... More 

Decatur, United States
1 review
Reviewed 4 weeks ago

Overall great hotel to stay in the Nashville area especially if you are planning to shop at Cool Spring Galleria. It's also not too far from downtown Nashville activities. It's just a great place to stay when you visit Nashville.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terence L
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks for this review Terence L :) You can basically walk to the mall from our hotel or hop onto the interstate in your car and head right into Nashville. Can't beat the location! Come back soon. Sincerely, Chelsea C. Sales Manager More 

Worcester, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016

Upon arrival the front desk personnel made you feel right at home. The check in was quick. The room was very clean. The food was very good with an exceptional breakfast. The gym was smaller, however the equipment were readily available. Easy access to Nashville and surrounding places in Franklin.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bob S
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad we were able to be a home away from home for you Bob S! Come back and visit us again soon. Sincerely, Chelsea C. Sales Manager More 

Jackson, Tennessee
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 October 2016

Hotel was just what we needed when we went to watch the Nashville Preds. Affordable and no complaints. Beds were comfortable and our needs were met. Good location to find a place to eat or shop. Good hotel.

Helpful?
Thank Osceola-n-Renegade
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

That's what we like to hear Osceola-n-Renegade. Definitely come back and stay with us the next time you are in town for a Preds game - Hockey is a blast! Sincerely, Chelsea C. Sales Manager More 

New York, United States
2 reviews
Reviewed 27 October 2016

i was shocked when I saw the hotel prices in Downtown Nashville. I picked this hotel because of the price and location. This hotel was everything I expected from this brand. Clean nice rooms and common areas. I have to admit I did not use any of their amenities but they were all there.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeffrey L
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Franklin is great for being affordable and so close to all the action of downtown Nashville so I am glad you found us Jeffrey L! And thank you for your kind words, I will be sure to share this review with the entire staff :) Sincerely, Chelsea C. Sales Manager More 

Texarkana, Texas
1 review
Reviewed 26 October 2016

Excellent accommodations. I would definitely use this facility again. The food is excellent and reasonably priced. Quiet and relaxing. This was a business trip, but would definitely use for other purposes

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ritaw383
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you enjoyed your stay with us ritaw383 :) Reviews like this make our day! Sincerely, Chelsea C. Sales Manager More 

Columbus, United States
1 review
Reviewed 26 October 2016

I would recommend the Hilton Garden Inn to anyone traveling in a area close to Franklin TN, it is an excellent establishment with friendly and courteous staff, the rooms were clean and the breakfast was absolutely wonderful.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alvanita S
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you so much for the recommendation Alvanita S! Please visit us again soon :) Sincerely, Chelsea C. Sales Manager More 

Olive Branch, Mississippi
1 review
Reviewed 18 October 2016

I enjoyed my stay and would stay at this property again. It's close to great shopping at the neighboring Cool Springs mall. I would definitely recommend the Hilton Garden Inn Franklin for anyone traveling for business or leisure.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Regina W
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks so much Regina W! We love the location of our hotel as well, please come back and visit us again soon. Sincerely, Chelsea C. Sales Manager More 

Lexington, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

The staff was amazing. Stayed at the Hilton Garden Inn for our nieces wedding. Even though the sleeping rooms are somewhat dated, the staff more than made up for it. We enjoyed the breakfast. I am fussy about my coffee and it was very good. Not too strong - just the way I like it.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank N H
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks so much N H :) Y'all were a fun group! Tell your niece congrats from all of us here at HGI. Sincerely, Chelsea C. Sales Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy one of Franklin Cool Springs finest - Hilton Garden Inn Nashville/Franklin Cool Springs - always a favorite of the corporate traveler, or family vacationer. Offering convenient access to the legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Now offering PURE hypo-allergic rooms. Everything Right where you need it. ... more   less 

Additional Information about Hilton Garden Inn Nashville Franklin / Cool Spring

Address: 9150 Carothers Parkway, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: ₹ 8,046 - ₹ 16,637 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville Franklin / Cool Spring 3*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Travelocity, Expedia, Orbitz and Odigeo so you can book your Hilton Garden Inn Nashville Franklin / Cool Spring reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
Hotel Style:
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Romantic Hotel in Franklin
#3 Business Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nashville Franklin / Cool Spring staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Nashville Franklin / Cool Spring staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 4th floor near the stairs. It was very quiet.”
 of 5 bubbles love2travelky, 26 Sep 2016 | Read review
“Higher is better, I had a king single which was fine for me.”
 of 5 bubbles VC1321, 16 Jul 2016 | Read review
“We were on the third floor and it was fine.”
 of 5 bubbles 752cathyk, 28 Jun 2016 | Read review
“Top floor. It was very quiet (even though we were near the elevator)”
 of 5 bubbles SharronG972, 27 Jun 2016 | Read review
“All rooms would be great.”
 of 5 bubbles danbQ2449MX, 19 Jun 2016 | Read review
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