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4/2/2018 5/2/2018
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    Residence Inn by Marriott Franklin Cool Springs

    2009 Meridian Blvd, Franklin, TN 37067-6343
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    4/2/2018 5/2/2018
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    US$ 210
    US$ 210
    US$ 210
    Traveller (64)
    Room & Suite (30)
    Dining (8)
    Overview
    • Excellent75%
    • Very good19%
    • Average3%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “front desk” (68 reviews)
    “full kitchen” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (382)
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    1 - 5 of 378 reviews

    Reviewed 2 weeks ago

    King suite bedroom with sleeper sofa well appointed and comfortable. Staff always pleasant. Breakfast was ok, but glad it is there to start the day. Several shops and places to eat in the parking area. Within in miles to the mall and multiple shopping an...More

    1  Thank CatLL
    Reviewed 4 weeks ago via mobile

    PROs - walkable to restaurants - clean - free breakfast -- nice selection CONs - the toilet paper is one step lower than 100 grit sandpaper. -- seriously?? This is where you try to save money?? - check in was awful. I did mobile check...More

    Thank 150hotelnightsayear
    Response from Nicholas R, Front Office Manager at Residence Inn by Marriott Franklin Cool SpringsResponded 4 weeks ago

    Good Morning 150hotelnightsayear, Thank you for taking the time to review our property. I'm very happy to see that you enjoyed our breakfast, cleanliness, and location. I'm very sorry to hear about the issues you experienced during your stay. Should you like to discuss these...More

    Reviewed 19 December 2017 via mobile

    We have stayed at this hotel numerous times. Some visits better than others but always adequate, good location & until today very friendly front desk. Today the person at desk seemed confused (or poorly trained). That is forgivable. What is not is that as we...More

    Thank tnmomof6
    Response from AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool SpringsResponded 5 weeks ago

    Dear tnmomof6, Thank you for your review of the Residence Inn Franklin Cool Springs! We pride ourselves on our customer service, and I apologize if we didn't deliver on this. I will pass along your words to the management team, if you would like to...More

    Reviewed 9 November 2017 via mobile

    This hotel is on the grounds with a Courtyard and the parking can be an issue. Overall the hotel is not impressive but also not bad. Just very busy parking lot and hard to find parking. The problem I had was more just due to...More

    1  Thank markm484692
    Response from AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool SpringsResponded 10 November 2017

    Dear markm484692, Thank you for your review of the Residence Inn Franklin Cool Springs! We pride ourselves on our customer service, and I apologize if we didn't deliver on this. I will pass along your words to the management team, if you would like to...More

    Reviewed 4 October 2017 via mobile

    Staff was wonderful. Devon at the front desk was especially helpful and it seemed like he really enjoyed his job. Room was clean and comfortable as expected of a Residence Inn. Breakfast was good with plenty of choices. They even had soy creamer as a...More

    Thank Lisa T
    Response from AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool SpringsResponded 6 October 2017

    Dear Lisa T, Thank you for your review of the Residence Inn Franklin Cool Springs! I am glad you had an enjoyable stay. I will make sure to tell Devon the kind words, we are very lucky to have him! We hope to see you...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 160 - US$ 256 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Franklin
    • #2 Romantic Hotel in Franklin
    • #3 Family Hotel in Franklin
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Marriott, Priceline, getaroom.com, Cancelon and TripOnline SA so you can book your Residence Inn by Marriott Franklin Cool Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Franklin
    • Also Known As
    • Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
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    Traveller (64)
    Room & Suite (30)
    Dining (8)
    Pool & Beach (3)
    Hotel & Grounds (60)
    Bathroom (5)
    Business Centre & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 24 hotels in Franklin
    Courtyard Franklin Cool Springs
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    Franklin Marriott Cool Springs
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    .45 km away
    Aloft Nashville - Cool Springs
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    Hampton Inn and Suites Nashville Franklin (Cool Springs)
    632 reviews
    .57 km away
    Nearby Restaurants
    Connors Steak & Seafood
    232 reviews
    .81 km away
    Tupelo Honey
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    .02 km away
    Jonathan's Grille
    240 reviews
    .66 km away
    The Draft Room at Kings
    99 reviews
    .74 km away
    Nearby Attractions
    Extreme Escape Games
    56 reviews
    1.44 km away
    Kings Entertainment Cool Springs - Franklin
    63 reviews
    .73 km away
    The Draft Room at Kings
    22 reviews
    .74 km away
    CoolSprings Galleria
    96 reviews
    .86 km away
    Ask a question
    Questions & Answers
    Ldiane S
    15 October 2017|
    AnswerShow all 9 answers
    Response from Frank M | Reviewed this property |
    They sure do!
    0
    Votes
    Kelly A
    26 August 2015|
    Answer
    Response from Lisa T | Reviewed this property |
    pets under 50 pounds allowed with a $150 non refundable security deposit.
    0
    Votes
    Room Tips
    "This hotel accepts pets."
    Read review
    "Convenient to everything in Franklin but out of the busy Cool Springs/Mallory Lane area"
    Read review
    "Ask for a room that doesn't overlook the front entrance, unless you looking at the roof."
    Read review
    "i like the 1 bedroom its quieter. High floor is always nice"
    Read review
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