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Residence Inn Franklin Cool Springs

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Residence Inn Franklin Cool Springs
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349 Reviews from our TripAdvisor Community

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Showing 345: English reviews
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Toney, United States
Reviewed 4 days ago NEW

We had the King Suite and it was great! Full refrigerator, stove, etc. - everything you'd need! Our view wasn't great - the top of a roof - but that's ok! The indoor pool was wonderful (we went in February) and the staff was great - even making me a new key when I locked myself out of the room!...

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Helpful?
Thank Cynthia C
Reviewed 1 week ago

We always stay at the Residence Inn when we come to Nashville. Cool Springs is about a 15 minute drive to Nashville and is close to everything. During this visit we came to celebrate our 24th wedding anniversary. My hubby mentioned in the reservation that it was our anniversary and they had a beautiful vase of roses waiting for me...

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Thank Mylia J
Prestonsburg, Kentucky
Reviewed 2 weeks ago

We stayed at this hotel over a year ago and wanted to stay again. We were greeted by friendly and courteous staff at the front desk. Our check-in was in order. Like over a year ago, our room was spotless clean, and this time there was new carpeting in the room. The only "problem" was that one of the exhaust...

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Helpful?
Thank steveslj
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear steveslj, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We are glad to hear you enjoyed our Two Bedroom Suite option we have available at the Residence Inn. I apologize about one of the fans not working in the bathroom, and will make sure to discuss this with the maintenance team to get this...

Santiago, Chile
Reviewed 1 December 2016

The hotel is very nice, has good breakfast. The rooms are big and have options to cook there, there is also a freezer. The hotel has a big heated pool and Jacuzzi. The negative side is that they allow pets, so you could see dogs walking around the breakfast area and some barking. The gym is very poor and small,...

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Helpful?
Thank Joosep N
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear Joosep N, Thank you for your review of the Residence Inn Franklin Cool Springs! We are glad that you enjoyed breakfast while staying with us. We are a pet friendly hotel, but we also have guidelines in place so that the animals do not have free range of the entire property. There are pet friendly areas and we monitor...

Finland
Reviewed 25 November 2016

We arrived very late in the evening. We were tired but happy just to be back in United States. We stood outside the hotel too many minutes to count and finally a man came to the counter and let us in. We said very friendly Hi! He didn't say anything. He saw our five luggages but decided not to help...

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Helpful?
Thank Maria_and_Christian
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear Maria_and_Christian, Thank you for taking the time to review the Residence Inn Franklin Cool Springs. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best hospitality and service is always our number one priority and I apologize that this was not met on your stay....

Springfield, Illinois
Reviewed 14 November 2016

This is a good spot to stop overnight for travelers headed south to Alabama or Florida after a long day of driving. You will have passed through the busy freeway exits of Nashville and can relax with a good night's sleep before you continue on your trip. The rooms are large, quiet, and clean and offer a homelike environment with...

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Helpful?
Thank JGMM
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear JGMM, Thank you for your review of the Residence Inn Franklin Cool Springs! We are glad you enjoyed your stay and able to check out what Franklin has to offer. We hope to see you soon! Best Regards, Abbey

Midland, Michigan
Reviewed 5 November 2016 via mobile

This hotel is often difficult to. Ppl and there is a reason - the location is fantastic in a business park that also has several restaurants which you can walk to in just a minute - great after a long day! For those of us who travel with our dogs - the staff is generally very friendly towards pets and...

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Helpful?
Thank k4mconsulting
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear k4mconsulting, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We appreciate you staying with us while visiting Franklin and hope to see you again soon! Best Regards, Abbey

New Jersey
Reviewed 29 October 2016

Business travel recently took me to Nashville and rather than pay downtown/airport prices I opted to stay a little farther away. When I arrived in the evening I was greeted warmly. My room was clean, the bed comfortable. I stayed two nights. I used Uber to get me where I needed to be downtown and also for my early morning...

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Helpful?
Thank kpslas
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear kpslas, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We are glad you enjoyed your stay with us and had a friendly greeting when you arrived. We hope to see you again soon! Best Regards, Abbey

Chicago, Illinois
Reviewed 18 October 2016

We have stayed here before, but I think they have remodeled some since our last visit. We did online check-in so our room was ready and waiting and check in at the desk just took long enough to pick up our keys. Our room (a King studio) was clean and well outfitted. One chair showed lots of use, but everything...

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Helpful?
Thank Mary_Gums
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear Mary_Gums, Thank you so much for your review of the Residence Inn Franklin Cool Springs! We are so glad to hear you enjoyed your stay and will return to visit us! We will be going through a renovation, that is going to be completed in February 2017, and we are very excited to get new furniture. We look forward...

Haslett, Michigan
Reviewed 21 September 2016 via mobile

We spent last weekend here and were very satisfied. Our accessible room had a full kitchen, modern decor and was very clean. Breakfast was substantial and the coffee very good. My daughter used the laundry facilities and they were great. Plenty of washers and dryers and at a reasonable cost. Staff was pleasant and helpful. Hotel was difficult to find...

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Helpful?
Thank wjs60
AbbeySales, Sales Manager at Residence Inn Franklin Cool Springs, responded to this review

Dear wjs60, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We are glad you enjoyed your stay with us and hope to see you again soon. Best Regards, Abbey

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newest smoke-free extended-stay hotel in historic Franklin, Tennessee. Your Residence Inn by Marriott is nestled in the rolling hills of central Tennessee just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities including Civil War battle sites, Antebellum Mansions, the Natchez Trace Parkway, antique stores, The factory shops and Arrington Vineyards. All this while enjoying a suite with a full-size kitchen, flat screen TV, High Speed Internet, indoor pool and a hot complimentary breakfast to start your day. Burn off some stress with a game of basketball on our exclusive Sport Court, work out in our fitness center or relax with a drink and light fare while you mix and mingle at our weekday (Mon-Thu) evening social event. Whether you're relocating or looking for a Nashville getaway, Residence Inn is your best choice for extended stays. We are also close to area businesses such as Nissan, Community Health Systems, Healthways & Verizon. ... more   less 

Additional Information about Residence Inn Franklin Cool Springs

Address: 2009 Meridian Blvd., Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: ₹ 12,361 - ₹ 17,505 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Franklin Cool Springs 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#2 Business Hotel in Franklin
#2 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Franklin Cool Springs staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use your gps to help you find this hotel. It is located in a office park and not all that easy to find the first time.”
 of 5 bubbles JGMM, 14 Nov 2016 | Read review
“We had an upper floor room which was very quiet.”
 of 5 bubbles Mary_Gums, 18 Oct 2016 | Read review
“Back rooms have an awesome view of the dry creek (unless it rains!) and woods behind the hotel.”
 of 5 bubbles 221russelll, 25 Jun 2016 | Read review
“The 2 bedroom suites were very nice with 2 private bedrooms each having their own bathroom. Spacious and inviting.”
 of 5 bubbles mamapace, 6 Mar 2016 | Read review
“High floor away from elevator was very quiet.”
 of 5 bubbles Dee40222, 1 Mar 2016 | Read review
5 of 5