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Courtyard Franklin Cool Springs

313 reviews
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Traveller (41)
Room & Suite (22)
Dining (3)
Overview
  • Excellent61%
  • Very good26%
  • Average11%
  • Poor1%
  • Terrible1%
Travellers talk about
“tupelo honey”(6 reviews)
“nice hotel”(18 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (313)Write a Review
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Show reviews that mention
All reviewstupelo honeywithin walking distancenice hotelshort drivefront desk staffnice areaconvenient locationthe hotel stafffranklin cool springsdefinitely stay here againmini fridgewater pressuregreat staystaff was friendlycoffee makerindoor poolbistro
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1 - 5 of 311 reviews
Reviewed 1 week ago

This was not our first stay at the Courtyard Cool Springs, and it won't be our last. We stop here sometimes as the half-way point going to Destin, FL. We stayed the night of December 26, Elizabeth made check-in quick and was warm and welcoming....More

Thank 2nabobs
Reviewed 30 November 2017

I thought parking and checking in was a hassle, little did I know that my hot water would be brown and there is no maintenance person on site until 9am. There are many other options in this area. I would not recommend staying at this...More

1  Thank Jean C
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 4 December 2017

Dear Jean C, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs. Please let me start off by saying that I apologize about your experience at the hotel. We pride ourselves on providing a great experience for each guest, and I...More

Reviewed 19 November 2017 via mobile

Small rooms, but comfortable for a short stay. Convenient location, if you are doing things south of Nashville, but its only a 20-30 minute drive into town (without heavy traffic). There are several fun places to eat adjacent to the hotel, so plenty of options...More

Thank W S
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 4 December 2017

Dear W S, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs! I am glad to hear that you found the location of our hotel convenient to your needs. We hope to see you on your next trip to Franklin! Best...More

Reviewed 2 November 2017 via mobile

Let me start by saying I am a platinum member with Marriott and in 2017 I have stayed 100+ nights in a hotel. I frequent Courtyard Marriotts throughout the country and generally really enjoy them but this time I was very disappointed. Upon arrival the...More

Thank TravelinMorgs
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 6 November 2017

Dear TravelinMorgs, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs. Please let me start off by saying that I apologize about your experience at the hotel. We pride ourselves on providing a great experience for each guest, and I am...More

Reviewed 30 October 2017 via mobile

We stayed here the weekend of October 28 2017 and really enjoyed ourselves. The hotel is in a great place with several restaurant within walking distance. The hotel was very clean and the staff was super nice to us. They have a bistro and bar...More

Thank Jon J
Response from AbbeySales, Sales Manager at Courtyard Franklin Cool SpringsResponded 6 November 2017

Dear Jon J, Thank you for your review of the Courtyard by Marriott Franklin Cool Springs! I am glad to hear you enjoyed your stay and the Bistro was convenient for you as well. In regards to your mobile check-in question, if there is information...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Banquet Room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Restaurant
Hot Tub
Details
Price range
US$ 128 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Franklin
#4 Family Hotel in Franklin
#4 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 128 - US$ 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Franklin
#4 Family Hotel in Franklin
#4 Romantic Hotel in Franklin
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (22)
Dining (3)
Pool & Beach (3)
Hotel & Grounds (50)
Bathroom (6)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ldiane S
15 October 2017|
AnswerShow all 3 answers
Response from Pam T | Reviewed this property |
No, if I’m not wrong I’m they have stuff to purchase only.
1
Vote
10 July 2017|
AnswerShow all 2 answers
Response from pamharris1 | Reviewed this property |
I think it would depend on when you want to check out. I would definitely call they hotel. They are very helpful and might could work something out with you.
0
Votes
shirleybr00ks
15 March 2017|
Answer
Response from AbbeySales | Property representative |
Thank you for inquiring about the Courtyard Franklin Cool Springs. At the Courtyard, we do not have a two bedroom option that has two queen beds. We have our Standard Double Queen Rooms or our King Suite which has a King Bed... More
0
Votes
Room Tips
"We usually stay on the top floor, away from the parking lot."
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"No noise problem at the hotel so all rooms should be quiet."
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"All great rooms. Some have balconies so if you are interested - check it out!"
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"Any room...we've stayed on numerous visits. Been in several rooms. NO ISSUES"
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