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Hyatt Place Nashville/Franklin/Cool Springs

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Traveller (73)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent56%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk staff”(23 reviews)
“wet bar”(5 reviews)
“sitting area”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (582)
There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
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Traveller rating
317
147
60
31
24
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317
147
60
31
24
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All reviewsfront desk staffwet barsitting areaking roomnice hotelwould stay here againconvenient locationgalleria mallfranklin cool springsvolleyball tournamentrooms are spaciousstaff was very friendlylots of restaurantsgreat roommini fridgepleasant stayeasy access
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41 - 45 of 579 reviews
Reviewed 24 November 2017

This is a great hotel. The room was huge, the staff is amazing and the free breakfast was delicious. Our Mom was with us and she is handicapped and the staff was so kind and patient. I would stay here again anytime.More

Review collected in partnership with Hyatt Hotels
Thank tracyn671
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 26 November 2017

Dear Valued Guest - Thank you for giving a review of your most recent stay with us. We are thrilled to hear how much you enjoyed your stay! It's wonderful to hear our how much our guests love our spacious rooms and complimentary breakfast, and...More

Reviewed 22 November 2017

We were in Franklin to visit a relative. We researched all the surrounding hotels and came up with the Hyatt House because of their excellent reputation and the proximity to where we needed to be...we feel we made the best choice. .

Review collected in partnership with Hyatt Hotels
Thank Horst V
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 22 November 2017

Dear Valued Guest - Thank you so much for your kind words about our hotel. We appreciate your business and would love to serve you in the future. Thank you for choosing Hyatt Place Nashville/Franklin/Cool Springs Tiffany Coleman Operations Manager

Reviewed 19 November 2017

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Review collected in partnership with Hyatt Hotels
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 21 November 2017

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Reviewed 17 November 2017

We loved staying at Hyatt Place Cool Springs. The hotel had everything we needed and found the breakfast very satisfying. The room layout was nice too with separate sitting and sleeping areas. I forgot a few things and they were quick to help. Good location...More

Review collected in partnership with Hyatt Hotels
Thank Brenda B
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 19 November 2017

Dear Valued Guest Thank you for your review of your most recent stay with us. We are pleased to hear that our hotel and staff could offer everything you needed. Our objective is to ensure every guest has a comfortable and enjoyable stay, and from...More

Reviewed 9 November 2017

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Review collected in partnership with Hyatt Hotels
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 12 November 2017

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$ 134 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 134 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (24)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brownsugartraveler
30 October 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
19 February 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
5 February 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"Park in the back and you can be very close to the door."
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"Highest floor is 6th and either ends of the hall are the most quiet."
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"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
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"Room with two full beds on a high floor offered quiet and relaxing stay,"
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