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Hyatt Place Nashville/Franklin/Cool Springs

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#10 of 23 Hotels in Franklin
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Hyatt Place Nashville\/Franklin\/Cool Springs
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421 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
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Showing 419: English reviews
Itasca, Illinois
Reviewed 3 weeks ago

This hotel and staff are amazing! I would recommend all my family and friends to stay here. The manger staff Tiffany is best as well! I can't wait to come back at the end of this month and stay with my family!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Rebecca D
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. We greatly appreciate the kind words about our staff and will share them with Tiffany and the team! It's great to hear that you think of us as "family!" We look forward to welcoming you back soon. Thank you for choosing Hyatt Place!...

Los Angeles, California
Reviewed 3 weeks ago

I always stay here because the staff is friendly and the hotel is so clean. I like how the staff always greets you when you return. The tvs in the rooms are so large. The bath tubs are amazing after a meeting.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jane0233
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! It's always nice to hear when our staff treats our guests well! And of course, we love to hear that you found our rooms clean and comfy! We look forward to welcoming you back again and again! Thank you for choosing Hyatt Place. John Perry - Operations Manager

Trenton, New Jersey
Reviewed 4 weeks ago

Room was very clean, staff was nice, great location. We were very pleased. We stayed in the King room and it was very spacious. I loved the fact that a small wall separates the sleeper sofa from the bed.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Felica G
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I'm very glad to hear that you found us clean, friendly, and convenient...what more could we ask for! Please come back and see us again. We sincerely appreciate your business and your feedback. Thank you for choosing Hyatt Place! John Perry - Operations Manager

Chattanooga, Tennessee
Reviewed 4 weeks ago via mobile

AMAZING!! Newly remodeled hotel. Rooms are suites... very comfy and homey. I was there for business and the quiet was perfect. Their business was awesome. Not the prefrozen fixes at other hotels. The staff... I can't say enough wonderful words about the Hyatt staff. Kim Elder and her assistant Tiffany help me with booking & front desk staff are so...

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Helpful?
Thank MBrown72
ChristopherThiele, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Thank you for the great review of our hotel, and for the nice words about Kim, Tiffany, and the rest of our staff! We appreciate you taking the time to leave feedback and sharing your experience with others, and hope to see you on a return trip to our area!

Ohio
Reviewed 4 weeks ago

Room rates economical. Facilities were clean. Beds comfortable. Breakfast was delicious. They were servicing the elavators, so only one in use. We would definitely stay again. A short drive to downtown.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Wes P
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I'm glad to hear that you found us clean and comfy, and of economic value! And I'm happy that you enjoyed our breakfast offering! I hope that the elevator service wasn't too much of an inconvenience for you. We are finishing up a full-property renovation, and the elevators...

Houston
Reviewed 14 February 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank sashab334
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Scottsboro
Reviewed 13 February 2017 via mobile

I will definitely stay here in the future. It was reasonably priced, very clean & the rooms were quite big. 2 double beds (would have liked queens), large sitting room with sectional sleeper sofa, Mini fridge etc. No microwave and the biggest negative to this place is the lack of available outlets for charging things or hair accessories. Other than...

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Helpful?
Thank Tom V
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! I am very pleased to hear that you enjoyed your stay and that you would choose us again! I agree that our location is very convenient to practically anything you might want/need. I'm glad you found our rooms spacious and comfy, and of reasonable value! Just a quick...

Nashville, Tennessee
Reviewed 1 February 2017

Meh. Was more expensive than other area hotels and felt very crampt. Service was very slow annd food was cafeteria quality. Breakfast was ok bit more like fast food than a restaurant. Overall three stars.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank virgiliog651
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for taking the time to review your stay at our hotel. My apologies that you stay was anything less than satisfactory. I'm sorry to hear that our dining options were not to your liking, and even more disappointed to hear that our staff didn't did not perform efficiently. Please rest assured that both issues...

Franklin, TN, United States
Reviewed 19 January 2017

Review collected in partnership with Hyatt Hotels
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1Thank W2484UMmarks
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Franklin
Reviewed 17 January 2017

This location is by far the best Hyatt Place I have stayed in. The entire staff were most pleasant and helpful. In addition, I highly recommend the chocolate chip cookies. They even warmed them up for us and they were oh so good. Fabulous stay. Thanks, Hyatt!

Review collected in partnership with Hyatt Hotels
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1Thank Daniel R
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel. Thank you so much for the nice compliments. I'm so glad you enjoyed the cookies! We look forward to having you back as our guest in the future! With Warmest Hospitality, Gina Brooks-Assistant General Manager

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Avenue, Franklin, TN 37067
Region: United States > Tennessee > Franklin
Price Range: ₹ 8,247 - ₹ 18,262 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Nashville/Franklin/Cool Springs staff and other travellers.
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Questions? Get answers from Hyatt Place Nashville/Franklin/Cool Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We got a room on the first floor and was so quiet.”
 of 5 bubbles TammyW109, 5 Oct 2016 | Read review
“There are a few lower floor rooms which are convenient and closer to everything.”
 of 5 bubbles Holiday_Maker49022, 22 Sep 2016 | Read review
“Hotel is a 5 story building - higher rooms tend to be more quiet.”
 of 5 bubbles justme011, 23 Aug 2016 | Read review
“Any floor other than the first.”
 of 5 bubbles GreenLakerGA, 13 Jul 2016 | Read review
“Convenient to interstate and local activities but no great views.”
 of 5 bubbles brianrshaw56, 30 Jun 2016 | Read review
5 of 5