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07/05/2017 08/05/2017
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    Franklin Marriott Cool Springs

    700 Cool Springs Blvd, Franklin, TN 37067-2696
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$ 227*
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    Traveller (62)
    Room & Suite (30)
    Dining (18)
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    Overview

    • Excellent38%
    • Very good35%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviews (471)
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    111 - 115 of 471 reviews

    Reviewed 24 February 2016 via mobile

    I have stayed the equivalent of 5+ years of my life in a Marriott, and this one couldn't care less. As one of the top 3% of Platinum card holders we are told in writing that we get a late check-out. I rarely need this,...More

    Thank Jwvv
    Response from Michael S, General Manager at Franklin Marriott Cool Springs

    JWW, Thank you for posting your review. I am disappointed to read your comments as we do care about our guests, especially our most loyal that make up the majority of our weekday guests. We were in fact sold out with very few arriving guests...More

    Reviewed 17 February 2016

    Great Marroitt in Franklin Tennessee . Stayed at this hotel on this trip and certainly one of the better Marriott's. I don't know if the hotel is new or has been recently renovated but it is a excellent hotel. Staff very friendly . The concierge...More

    Thank Jerry L
    Response from Michael S, General Manager at Franklin Marriott Cool Springs

    Jerry L, Thank you for your review and appreciation of our hotel and team. We did complete a renovation at the end of 2015 and it is great to read that you liked it. The team looks forward to your next visit should your travels...More

    Reviewed 10 February 2016 via mobile

    The room was standard, but with no desk in the room and spotty wifi, working was impossible. The TV was centered on the wall but the lounge chair was against a wall making it impossible to see the tv from the only chair in the...More

    Thank Rudyard34
    Response from Michael S, General Manager at Franklin Marriott Cool Springs

    Rudyard34, Thank you for sharing your feedback regarding your recent stay. Having recently completed a renovation, our guest comments have been helpful. As Marriott strives to be an innovative leader, we realize there will be areas for further improvement. We are underway in finding a...More

    Reviewed 29 January 2016

    Stayed at the Mariott one night. Excellent service. New more contemporary room . Bed still excellent. Had dinner in the restaurant. food was good and service again excellent. would definitely stay her again

    1  Thank Steve M
    Response from Michael S, General Manager at Franklin Marriott Cool Springs

    Steve M, It is great to hear you enjoyed the hotel and I appreciate you sharing your comments. We look forward to having you back the next time you are in Franklin. Sincerely, Michael

    Reviewed 27 January 2016

    I've stayed at this hotel multiple times over the past few years, most recently, in December as they were towards the end of the renovation progress. Common areas looked great, though they were still working on the reception/check-in area during my stay, the bar and...More

    Thank t-s-fl
    Response from Michael S, General Manager at Franklin Marriott Cool Springs

    t-s-fl, Thank you for taking time to provide a thorough review of our hotel. We strive to provide an exceptional product with excellent service and look forward to an opportunity to serve you again. The addition of a desk is a lengthy process to get...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$ 197 - US$ 315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Franklin
    Photos
    Traveller (62)
    Room & Suite (30)
    Dining (18)
    Pool & Beach (2)
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    Questions & AnswersAsk a question
    TsukinoPrincess
    Is there a charge for a roll away bed? We requested a fridge last year and they brought us one but now I don't see an option for it. Did the hotel get rid of them?
    4 October 2014|
    Answer Show all 8 answers
    Response from Michael S | Property representative |
    TsukinoPrincess, Rollaways are complimentary. Also if you would like to request a fridge please contact us directly, at (615) 261-6100. They are available on a first come first serve basis, we will try our best to get a... More
    0
    Votes
    Room Tips
    "Aski for a room near the elevator....less walking"
    Read review
    "We had a very quiet floor"
    Read review
    "Just get a king bed"
    Read review
    "Only stayed in a low floor room near elevator. It was not noisy."
    Read review