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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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528 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Start your review of Hampton Inn and Suites Nashville Franklin (Cool Springs)
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Reviewed 3 days ago NEWvia mobile

This is a very nice Hampton with two sides to the property. There is an odd side and an even side. I've never actually seen one like that but it was nice. It definitely cuts down on the elevator traffic. The business center was not what I thought but it worked for me. Most are private in a separate room....

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Helpful?
Thank Cameron W
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Cameron, Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time to fill out a review on TripAdvisor. These reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property. I will be sure to share your review with...

Romeo, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 31 January 2017 via mobile

This was a nice hotel with a very friendly staff. There was a confusion about what type of room we needed and long story short the staff was very understanding and upgraded us to a suit at same price as non suite room. Breakfast didn't have the usual hotel scrambled eggs but nice omelettes. We will definitely stay here again...

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1Thank Callifinn
About Hotel's Favourite Review
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear valued guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and are happy to hear you have enjoyed your stay! Please come see us again soon! Sincerely, Devann Benson Assistant General Manager

Olive Branch, MS
Reviewed 4 days ago NEW

Just a last minute couples weekend trip to relax and do a little shopping. The location is perfect as you can walk to the next door mall and a few restaurants. Only negative with that is there are no sidewalks, so requires walking on the street and cutting through the parking lot. The included breakfast was good and kept stocked...

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Helpful?
Thank umtigerfan1
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn & Suites Franklin. We greatly appreciate your feedback. I wanted to apologize for the shortcomings during your stay. We will be sure to address this with our management as we will be receiving a renovation this year. Thank you again, Devann Benson Assistant General Manager

Franklin, United States
Reviewed 4 days ago NEW

The staff was wonderful and facilities clean and tidy. We were greeted with fruit and a bottle of water upon our 12:30 am arrival, and offered suites, for no other reason than they had them and wanted us to be happy. Breakfasts were great. Rooms were quiet. Staff had good restaurant suggestions and were so friendly and outgoing. We were...

Review collected in partnership with Hampton
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Helpful?
Thank julietT5590VG
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for taking the time to review the Hampton Inn & Suites Franklin. We greatly appreciate your feedback and love hearing you have enjoyed yourself. We will be sure to share your input with our team! Sincerely, Devann Benson Assistant General Manager

Orlando, United States
Reviewed 5 days ago NEW

Nice accommodations during the opening weekend of the SEC Basketball tournament! The staff went above and beyond to assure our stay felt just as important as everyone else's! Breakfast was a big hit with the team and check-in/out was quick and convenient, with email receipts before i even left the parking lot.

Review collected in partnership with Hampton
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Helpful?
Thank Sharhonda D
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Sharhonda, Thank you for taking the time to review the Hampton Inn Franklin. We greatly appreciate your feedback! I will be sure to share this with our team! Sincerely, Devann Benson Assistant General Manager

Columbus, Ohio
Reviewed 1 week ago

As always Hampton in provides a nice place and a friendly staff. The hotel is located in a great area with my choices for dinner when traveling on business. Although this trip I didn't have a chance, the fact that it has an outdoor pool is very appealing during summer months.

Review collected in partnership with Hampton
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Helpful?
Thank patteken
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for your recent stay at the Hampton Inn & Suites Franklin, TN and for taking the time review our hotel. Reviews help us find areas that may need improvement so we can give you the best experience possible when you visit our property. I will be sure to share your survey with our team! We...

La Crescent, Minnesota
Reviewed 1 week ago

The staff was excellent and friendly. We where handed a key really fast. The manager reccomended a mexican restaurant and was magnificent. Only thing missing here was a indoor pool and hot tub, we had 3inches snow when we got up in the morning and we thought we left this weather in Minnesota. WRONG

Review collected in partnership with Hampton
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Helpful?
Thank Don H
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Don, Thank you for taking the time to review the Hampton Inn & Suites on TripAdvisor. We love to hear feedback from our guests and especially positive feedback! We hope to see you again soon! Sincerely, Devann Benson Assistant General Manager

Milledgeville, Tennessee
Reviewed 2 weeks ago

I stayed at the Hampton Inn in Franklin two or three nights a week for 5 weeks during Feb. and March 2017 while working in the Franklin area. I would recommend Hampton Inn in Franklin, TN to anyone traveling whether for one night or for extended stay. David Neal (early morning) was always there to help in any way he...

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Helpful?
Thank maxie39
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback! I will be sure to share it with our staff. Please come see us again soon! Sincerely, Devann Benson Assistant General Manager

Visalia, California, United States
Reviewed 2 weeks ago via mobile

Away from the hustle bustle of Nashville but plenty of nearby restaurants, shopping and entertainment, many within walking distance. Nice, modern clean hotel. Breakfast has lots of options, even though the eggs were powdered, they were decent. Sausage, fresh fruit and cereal. Would recommend.

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Helpful?
Thank Pam S
Devann B, Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Pam, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate hearing your feedback and are happy you enjoyed yourself. Please come see us again soon! Sincerely, Devann Benson Assistant General Manager

Reviewed 2 weeks ago

Great stay over the weekend. Room was larger than some apartments. Convenient to interstate, restaurants, shopping...anything you could need or want. On Friday night there was some traffic backup trying to get out at the nearest light. If you stay here you may want to find a back way out.. It looks like the back way puts you out next...

Review collected in partnership with Hampton
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Thank 3sherryt

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests. ... more   less 

Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

Address: 7141 South Springs Drive, Franklin, TN 37067-1616
Region: United States > Tennessee > Franklin
Price Range: ₹ 9,302 - ₹ 14,018 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Nashville Franklin (Cool Springs) 2.5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Priceline so you can book your Hampton Inn and Suites Nashville Franklin (Cool Springs) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
Hampton Inn Franklin
Franklin Hampton Inn
Hampton Inn Cool Springs
Hotel Style:
#5 Family Hotel in Franklin
#6 Business Hotel in Franklin
#6 Romantic Hotel in Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and other travellers.
4 questions
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Scottsville, Kentucky
over a year ago
Savannah, United States
over a year ago
Prestonsburg, Kentucky
over a year ago
San Antonio, Texas
over a year ago

See all questions (4)

Questions? Get answers from Hampton Inn and Suites Nashville Franklin (Cool Springs) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing front in east wing had no outside noise.”
 of 5 bubbles umtigerfan1, 20 Mar 2017 | Read review
“Ask for the western building, farthest from the highway, to avoid noise from traffic.”
 of 5 bubbles DFWtiger, 4 Jan 2017 | Read review
“The side of the hotel away from the highway is quieter, but the Tesla chargers are on the highway side of the hotel.”
 of 5 bubbles Beach_Bum_tlc, 25 Dec 2016 | Read review
“stay away from rooms within the building that have air conditioner units beside them. (Industrial Size)”
 of 5 bubbles windsorette, 23 Dec 2016 | Read review
“We like the higher floors.”
 of 5 bubbles daveandmarilee, 16 Oct 2016 | Read review
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