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Fairfield Inn & Suites Knoxville West

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Fairfield Inn & Suites Knoxville West
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Carthage, Texas
Reviewed yesterday NEWvia mobile

We stopped here while traveling. Staff was very professional & friendly. Room was very nice & included a large shower. Breakfast had an excellent selection & had a staff member constantly checking to keep it well stocked & fresh. As we were eating staff members came around & offered cold bottled water. I would stay here again & recommend the...

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Helpful?
Thank fiber9999
Madisonville, Louisiana
Reviewed 1 week ago via mobile

This is a nice hotel but we had to switch rooms. The first room they had is in smelled terrible. The staff member that helped us switch was great. He quickly changed us into another room and even upgraded us for the inconvenience. The new room had a flashing light on the smoke alarm that was not noticeable until we...

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Helpful?
Thank jtsmmill
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Your feedback is important to us. Our goal is to give excellent service and a wonderful stay. Please accept our apology for not meeting your expectations during your stay. We hope you choose to stay with us again, so we can deliver a flawless guest experience.

Midland, Michigan
Reviewed 1 week ago

I stayed at this hotel on my way back from Florida, and it was a fantastic place to spend the night! Everything was so modern and looked brand new in the hotel, especially in the lobby. They had coffee, hot chocolate, and lime water available all of the time in the lobby which was another added bonus! The keys were...

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Helpful?
Thank busypenguin
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Thank you for taking the time to share your thoughts regarding your stay. We are so happy that you enjoyed your time with us and the breakfast at the Fairfield Inn & Suites Knoxville West. We love that you had a fantastic stay. Our guests experience is most important to us. We hope you choose to stay with us again...

Nashville, Tennessee
Reviewed 2 weeks ago

The rooms are still great. Nicest of any Fairfield The location is still easy to get to. The service is still top notch. The walls are getting a little beat up. The tvs in the gym don't work. and actually had a terrible sleep. The mattress is fine - but the pillows too thick. I finally used a towel instead...

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Helpful?
Thank TravelManSouth
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Thank you for providing feedback. Please accept our apologies for failing to provide you with a stay that met your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your business and value you as a guest. We are sorry for your experience, and hope you will give us another...

Delaware, Ohio
Reviewed 2 weeks ago via mobile

This hotel is wonderful. The rooms were clean And quiet. The beds were like sleeping on a cloud. The morning hospitality was fabulous. When we checked in the clerk from Tampa needs to find another field of work. Certainly didn't want to be there, rude! But don't let him stop you from renting here. Great breakfast too! 😀

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Helpful?
Thank TravelHappy201623
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Knoxville West. We thrive to exceed the expectations of our guest. We are so happy that you enjoyed your time with us. We hope to see you again when your travels bring you back to Farragut.

Reviewed 19 February 2017

We drove from Indianapolis to see The Marshall Tucker Band at Cotton Eyed Joe. The hotel was super convenient to the venue, and from the highway. Our room was just perfect. The staff was outstanding- I would highly recommend staying here.

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Helpful?
Thank Linda B
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Knoxville West. We thrive to exceed the expectations of our guest. We hope your travels bring you back to stay with us again.

West Olive, Michigan
Reviewed 3 February 2017

We stayed at the Fairfield Inn while travelling home from Florida. Hotel personnel were very friendly and made us feel welcome. The hotel is very clean and the decor is bright and cheery. Breakfast was good and provided a great start to our day.

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1Thank KathyB399
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Thank you so much for your stay. Our team strives to provide exceptional service to every guest. We are so appreciative when someone lets us know when we hit the mark. We look forward to seeing you the next time you travel through our area.

Reviewed 23 January 2017

I was traveling for comedy and had to drive six hours between my two nights at Fairfield Inn & Suites Knoxville West, so a quick check in and a shot at a few hours of sleep were critical. Fairfield Inn & Suites Knoxville West delivered. I checked in after 1:00 a.m., and the man at the desk was friendly, professional...

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Helpful?
1Thank Art S
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Thank you so much for the great review. We are so happy you enjoyed your stay with us. We take pride in our hotel, and strive to make every guest's stay an memorable one. I'm especially pleased to hear that our breakfast blew you away - that's such a strong compliment, and one I will certainly pass on to our...

Virginia
Reviewed 20 January 2017 via mobile

This was our second stay at this FFI. Very convenient; right off I40. Check in was quick; they already upgraded us. Hotel was very clean and rooms were well laid out. Breakfast was typical Fairfield. I would definitely recommend this Fairfield if you are in the area.

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1Thank hotdoggirl
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

Thank you very much for giving our service a five star rating! We are so glad that we delivered the kind of service that would garner such high praise. I do hope that you will stay with us again. Safe travels to you and your family!

Reviewed 19 January 2017

Was traveling with my children and felt very safe staying here for the night. Hotel is very clean and has a modern lobby. Clean furniture and carpet. Pool is small but well maintained and the kids enjoyed it. We also utilized the workout equipment which was in good shape. Beds comfortable and room was very clean. The only down side...

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Helpful?
1Thank Writerwife
Stephanie B, Manager at Fairfield Inn & Suites Knoxville West, responded to this review

We very please to know that you enjoyed your stay so much! We also appreciate you taking the time to share this via Tripadvisor. Thank you for your high praise and we look forward to you staying with us again. Safe travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Knoxville West

Address: 11763 Snyder Rd, Farragut, TN 37932-2958
Region: United States > Tennessee > Farragut
Price Range: ₹ 7,395 - ₹ 11,976 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Knoxville West 2.5*
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Knoxville West staff and other travellers.
3 questions
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Indianapolis
2 months ago
Indianapolis
2 months ago
Bradford West Gwillimbury, Canada
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Knoxville West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms facing the main parking lot get the morning sun.”
 of 5 bubbles CoachSr, 2 Jan 2017 | Read review
“If your on the 4th floor, you wont have noisy neighbors above you.”
 of 5 bubbles Wagslick, 30 Dec 2016 | Read review
“I prefer the top floor away from the stairwells to avoid the noise of the hockey and other sports teams at night.”
 of 5 bubbles 959gailc, 29 Jul 2016 | Read review
“Room on west side away from morning sun.”
 of 5 bubbles CoachSr, 28 Jun 2016 | Read review
“King Suites are spacious and have a good view on higher floors”
 of 5 bubbles thenry67, 25 Jun 2016 | Read review
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