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My husband and I were in Dayton for a week on business, and I was a little nervous about staying here because they were doing renovations, but our stay was just great. Every single staff person from front desk to the folks doing breakfast to...More
Response from Nathaniel E, Manager at Holiday Inn Express DaytonResponded 4 days ago
Thank you so much for this wonderful review! We are so happy to hear that you enjoyed our accommodations, amenities, and service. We love our guests and work diligently to create an exceptional experience each and every time. I will be sure to share your...More
We had a decent stay. The staff was friendly and accommodating. They had the normal breakfast spread. The third floor was being renovated so rooms were limited. All and all it was good stay. I received my 500 IHG bonus points.
Response from Tessa M, General Manager at Holiday Inn Express DaytonResponded 26 November 2017
We thank you for taking the time to leave your kind words about your stay. We hope you visit and see the finishing product.
Stayed here for two nights while dropping daughter off at Bryan College. Very accessible. Nice, but small workout facility. The indoor pool area was like a sauna - felt like I was back in Florida. Staff very friendly. Very clean. Beds good. Breakfast decent and...More
Clean is not their strong suit. Night one.....bugs in the room. Room cleanliness leaves a lot to be desired. I realize they may not pay their staff much, but this is unacceptable.
Next morning, while having breakfast, housekeeping came in and brought in new towels....More
Response from Tessa M, General Manager at Holiday Inn Express DaytonResponded 8 August 2017
I must say that I am very sorry you were displeased with your stay here in Dayton. I am a bit confused about why the fact that housekeeping staff came and tidied your room while you were out was "unacceptable". Now as to our wonderful...More
My brother and his family stayed here last year and recommended it as new and wonderful.
I disagree. The staff were friendly, but the room was appalling. Paint peeling, gunk on the drapery, patched in ceiling... not welcoming or clean feeling.
The stench of pool...More
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Response from IHGService, Guest Relations Manager at Holiday Inn Express DaytonResponded 15 May 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our pool and the condition of the room you were given. Reviews like yours are...More