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Holiday Inn Express Dandridge

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Traveller (55)
Room & Suite (43)
Dining (7)
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Overview
  • Excellent21%
  • Very good25%
  • Average18%
  • Poor15%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (170)
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All reviewsihg memberfree breakfast in the morningfell asleepnice linenscleaning stafffloor roomlots of pillowsrooms were very cleanplumbingpantrygassmokiesinns
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11 - 15 of 169 reviews
Reviewed 22 October 2017 via mobile

Tonight‘s experience makes me feel as though the “new and improved” Holiday Inn has gone back to his old ways. The room is gross, stains on the floor, fingerprints and handprints on the bathroom door, bed is completely messy, main entrance door from rear of...More

Thank Yoloinct
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 22 November 2017

Dear Yoloinct, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our room condition, facilities and internet connection. Reviews like yours are very valuable as they...More

Reviewed 16 September 2017

This was, perhaps, the dirtiest hotel I have been in. I stay in hotels 3 or 4 nights per week and this one wins the prize for dirtiest this year. Bathroom floor was disgusting. I noticed hair on the floor so I wiped the floor...More

Thank Brian B
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 1 October 2017

Hi Brian B! Thanks for staying with us and letting us know about your experience. It's good to know from your ratings that you had pleasant encounters with our hotel staff, and you slept well. I'm very sorry to learn though that everything else went...More

Reviewed 10 September 2017 via mobile

We spent the day at Dolly Wood on Saturday and had reservations for Saturday night. We ended up having vehicle problems but did manage to make it to hotel late. We were greeted by a nice young man working the desk named Zack. He was...More

Thank armstrongjl
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 25 September 2017

Dear armstrongjl, First of all, allow me to thank you for taking the time to fill out this review and for sharing your experience about your recent stay with us. I am pleased you have acknowledged the excellent service received from Zack, one of Front...More

Reviewed 28 August 2017 via mobile

This is an old hotel that was converted and not up to normal standards. The room was okay but the beds were not the nice pillow top mattresses most Holiday Inns now have. The breakfast buffet was well done and that room was also nice....More

Thank dallastraveler03
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded 13 September 2017

Dear dallastraveler03, Thank you for choosing Holiday Inn Express Dandridge and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations regarding our service. We strive to make each stay as...More

Reviewed 26 August 2017

We stay here every year on our way to Folly Beach, SC. We have seen it at its worst and seen it when it was under renovations. The room we have is super clean, upgraded, and quiet, so far. We just got here and they...More

Thank ccr9217
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 94 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (55)
Room & Suite (43)
Dining (7)
Pool & Beach (6)
Questions & Answers
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Room Tips
"Of course any room that is at the end of the hall will be most suitable for quiet."
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"Make sure it is in one of the renovated areas. If possible ask to see the room before committing."
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"I prefer lower floor, and stayed in 118, right off the lobby. Easy access and no excess noise. Nice big..."
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"Call first to find out where they stand on renovations."
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