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Comfort Suites

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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Reviewed 23 October 2015 via mobile

We stayed here one night on our trip and was met with very friendly and helpful staff. The room was very clean and comfortable, the bed was nice and they had two different sets of pillows, one hard one soft to choose from. Only complaint the breakfast room was very cramped but very good breakfast. Definitely recommend this Hotel.

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Helpful?
Thank Jim G
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time to review our property. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Suzanne Moffat...

Virginia
Reviewed 19 October 2015 via mobile

After reading the great reviews we stayed here for one night while visiting friends. When you walk into the door the first thing that hits you is the smell of chlorine because the pool is near the front desk which is a little strange. We had a room with 2 queen beds and it was spacious and appeared clean. The...

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Helpful?
Thank catlade54
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for taking time to review our property. We appreciate all of our guests feedback as this helps us improve our service even more. We have recently renovated our complete hotel and opted for a modern contemporary look. I am glad you overall found the room to be large and clean and sincerely apologize that the lighting...

Athens, Tennessee, United States
Reviewed 13 October 2015

We cannot say enough good things about this hotel. The room was super comfortable. The staff was very friendly and helpful. We stayed here while visiting the Cumberland County Playhouse. If you have never been there, try it out!

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Helpful?
Thank AliceW2008
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for saying you "Will Definitely be Back" - this is exactly what we want each and every guest to say and I am delighted we were able to exceed your expectations. The new line up for the Cumberland Playhouse is out with some really new and exciting plays - if you need a copy of the...

Franklin, Tennessee
Reviewed 6 October 2015

A friend & I were in Crossville for a weekend away from the hustle and bustle at home. The hotel was very comfortable, people who worked there were extremely friendly, breakfast was very satisfying, and location was convenient to everything we wanted to do. We would definitely recommend it and stay there again.

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Helpful?
Thank mamahoney60
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our hotel. We are delighted you had such a good stay with us, we have recently added yet more choice to our breakfast and I am glad you enjoyed this. Please come back and see us. Kind regards Suzanne Moffat - General Manager

Reviewed 1 October 2015

Tired and wanting to rest we pulled into Comfort Suites and met Linda! The BEST front desk person, the BEST person I have met in any hotel, was there to help us. She knew everything and she did it with speed and efficiency. There were many people for the Knoxville football game and everybody wanted something. Never flustered she handled...

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Helpful?
Thank happyjimi16
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for taking time to not only review our property but our excellent front desk staff. Linda is a much valued member of our team who really goes above and beyond to make sure our guests are happy. I am delighted you had such a great stay with us - I will let Linda know your comments...

Ocala, Florida
Reviewed 14 September 2015

The hotel was clean, smelled fresh and the staff was friendly and helpful. I came here on business and was extremely satisified with my stay. The town is quaint, scenery is beautiful. Will definitely stay here again.

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Helpful?
1Thank Suze6550
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to leave such positive feedback about our hotel and staff, we are delighted you had such a good stay with us. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. We will have the fresh baked cookies and coffee waiting for you. Kind...

Manchester, Kentucky
Reviewed 24 August 2015

During a recent visit to the 127 yard sale and a terrible experience with the Quality Inn in Crossville, TN, we were given the phone number of the Comfort Suites nearby. Upon arriving there we were met by two very helpful and kind ladies, the general manager ( Suzanne Moffat ), and the desk clerk ( Stacy Hodgin ) ....

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Helpful?
Thank Beulah A
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Happy to be of help and Rescue such a wonderful couple...... Thank you so much for taking time to write such a wonderful review. We were proud and honored to have been able to help you both during a mix up situation with a different hotel chain, it is always our aim to help whenever possible. I was happy to...

Knoxville, Tennessee
Reviewed 18 August 2015

Before booking this hotel, I read the reviews on Trip Advisor and decided to try this hotel instead of paying approximately $40 more at a nearby Hampton Inn. My wife and I were in town for two days to play a couple of rounds of golf and go to the Cumberland County Playhouse for what turned out to be a...

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Helpful?
1Thank jgriess2015
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time leave such positive feedback! We are all proud of our hotel and I am so glad that you experienced it - I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the...

Vantaa, Finland
Reviewed 17 August 2015

We do prefer staying in b&b's or boutique hotels with more character, but found this hotel pretty nice for a chain hotel. Stacy took care of our needs and we felt welcome. Clean big room and OK breakfast, nothing fancy but suited our purpose.

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Helpful?
1Thank Jukka W
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking the time leave such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations...

Tennessee
Reviewed 13 August 2015

This is a nice hotel, in a convenient location. Linda at the front desk was very friendly and recognized us as Choice rewards members. The rooms are comfortable and large, with a fridge and microwave. The hot breakfast was good, with one exception. The OJ in the machine came out as water with a slight OJ flavor. Wifi was excellent....

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Helpful?
Thank MTNMAN56
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your review and for saying "We are the best hotel in Crossville" we just found out today that we won the 2015 Crossville Chronicles' Readers Choice award so we are thrilled!. Please come back and see us when you are next in town and we will keep the coffee and fresh baked cookies ready for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to newly renovated Crossville Comfort Suites. We are located at exit 322 off Interstate 40 in the golf capital of Tennessee, home of 4 championship golf courses. Our spacious Guest Suites give you plenty of room to work and relax and are tastefully designed, we recently refurbished our complete hotel. For business or pleasure enjoy our Award Winning hospitality. All Comfort Suites are smoke free. We offer:- Complimentary wireless high speed internet access, Free local calls, In room coffee maker, refrigerator and microwave, Hair dryer, iron and ironing board,Vending Machines on all 3 floors, Business Center, Market Place, Fitness Center, Indoor heated pool and hot tub, Luxury Presidential suites are available, Free Your Morning Breakfast, Laundry facilities are also located on the property. ... more   less 

Additional Information about Comfort Suites

Address: 2581 East 1st Street, (I-40, Exit 322), Crossville, TN 38555
Region: United States > Tennessee > Crossville
Price Range: ₹ 6,343 - ₹ 8,526 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Crossville
Crossville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Durham, North Carolina
5 months ago
sevierville
over a year ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very Comfortable, friendly staff”
 of 5 bubbles X1355AYjohnp, 12 Jan 2017 | Read review
“We stayed away from the elevators, but this place has obviously been renovated with very modern items.”
 of 5 bubbles 457RobertH, 18 Dec 2016 | Read review
“Had first floor and there was no noise from outside or inside.”
 of 5 bubbles cindyl0451, 1 Nov 2016 | Read review
“Room was very quiet. We were on 3rd floor.....room 321”
 of 5 bubbles 559junew, 8 Oct 2016 | Read review
“All rooms are great!!”
 of 5 bubbles Huntermarieasheville, 7 Sep 2016 | Read review
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