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Comfort Suites

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Traveller (22)
Room & Suite (19)
Pool & Beach (5)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“cookies”(26 reviews)
“sitting area”(10 reviews)
“king suite”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (296)
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293 results
Traveller rating
198
70
17
7
1
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LanguageEnglish
198
70
17
7
1
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All reviewscookiessitting areaking suiteindoor poolwafflesreal estateworkout areadesk clerkrooms are largechoice hotelstaco bellmexican restaurant next doorhotel experiencewould definitely stay here againsausagebreakfast roomthe general manager
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1 - 5 of 293 reviews
Reviewed 2 days ago

When we drove up, we thought it was a brand new hotel because it looked so clean and the parking lot had just been paved. It was very surprising to find that it was 18 years old and remodeled 3 years ago. It is very...More

Thank Cheryl F
Response from GeneralManagerTN310, General Manager at Comfort SuitesResponded yesterday

Thank you so much for your wonderful review, we are so delighted you liked your stay with us, we are so proud of our hotel and our new renovations. We really appreciate you noticing our continued improvements on our hotel and as you mentioned we...More

Reviewed 4 days ago via mobile

Room needs to be updated. Mold on bathroom ceiling, holes in drapes, bed squeaky and not very comfortable. Front lobby has been recently updated. Staff not typically at the front desk for greeting guests. Didn't feel anything special here.More

Thank Dean F
Response from GeneralManagerTN310, General Manager at Comfort SuitesResponded 2 days ago

Thank you for taking the time to review your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations.Our guests are important to us and we will be using the feedback you provided...More

Reviewed 24 April 2018

We stayed there from March 29th 2018 - April 3rd 2018 for Easter and visiting family. As usual we were made welcome and treated as if we were family right here in this Hotel. These folks are the greatest and run a tight ship as...More

1  Thank unclemo5
Response from GeneralManagerTN310, General Manager at Comfort SuitesResponded 30 April 2018

Thank you so much for your wonderful review, we are so thrilled you had such a good stay with us, we are very blessed to have the best staff in the World, Polly being one of them (but don't tell her that lol lol). I...More

Reviewed 24 March 2018

We stayed here while visiting the Cumberland County Playhouse. Located right off the I-40, it is a convenient location for a number of local attractions. There is a Mexican restaurant practically next door and a couple of other restaurants across the street. There is an...More

Thank judyAlabama
Response from GeneralManagerTN310, General Manager at Comfort SuitesResponded 28 March 2018

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously...More

Reviewed 14 March 2018

we visited the area again to visit family and stayed at the comfort suites in Crossville. The rooms are spacious and the hotel was clean. The staff were very friendly and accommodating. The breakfasts were good and plenty of food for all. Unfortunately the pool...More

Thank Joe B
Response from GeneralManagerTN310, General Manager at Comfort SuitesResponded 16 March 2018

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast included
Multilingual Staff
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 108 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 108 - US$ 138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (22)
Room & Suite (19)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Sheila S
7 February 2017|
AnswerShow all 2 answers
Response from GeneralManagerTN310 | Property representative |
Yes all of our rooms have a sofa sleeper in them ! Kind regards
1
Vote
cocomarsh
20 August 2016|
AnswerShow all 4 answers
Response from Dana M | Reviewed this property |
Scratch my previous answer. I had this hotel mixed up with another one. Sorry. I don't think this Comfort Suites is pet friendly. However, you can call the hotel directly and they can verify.
0
Votes
dumpfounded
19 January 2016|
AnswerShow all 5 answers
Response from MTNMAN56 | Reviewed this property |
Yes, ours did also.
0
Votes
Room Tips
"Ask for a room away from the highway"
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"Super Hotel"
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"Ask for a room on the side away from the interstate."
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"Make reservations early to get the room size and sleeping accommodations you want"
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