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Fairfield Inn & Suites Cleveland

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Fairfield Inn & Suites Cleveland
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195 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Ohio, United States
Reviewed yesterday NEWvia mobile

Stopped late on the way home from trip south. Very nice, clean hotel. Nice staff. Prentice in the breakfast area inquired about our stay and offered to fill our coffee. Nice hot breakfast buffet with choices for everyone. Beautiful outdoor patio. Would definitely stay again!

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Helpful?
Thank Bethanie S
Cleveland, Tennessee
Reviewed 1 week ago

I have been an extended stay resident at the Fair Field Inn & Suites since 8/15/16 until present date and ENTIRE staff were very professional and strived to accommodate me as a returning guest each and every time. The services provided were impeccable beginning with reception, room cleaning and the breakfast provided on a daily basis. It truly felt as...

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Helpful?
Thank cuevasmcuevas
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

cuevasmcuevas, It was truly a pleasure to be able to host you on your many trips to Cleveland. We hope to see you again very soon and everyone was so happy about your review. We are looking forward to your return "home". Sincerely, Ethan Beard GM

Willoughby Hills
Reviewed 1 week ago

We arrived after a very long drive .Checked in with a reservation made some time ago. Also confirmed via mobile app from the road. The clerk sounded sincere but was not really helpful. Lip service but forgot courtesies due Gold members. No welcome gift ,etc No chance for upgrade "due to reservation being paid by points". Marriott Reward members work...

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Helpful?
Thank louisa125
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

louisa125, Thank you so much for this candid feedback. I would like to personally apologize that you did not receive the type of service you deserve at our hotel. I would love to have an opportunity to speak with you personally about your interaction with our staff. Please give me a call so we can discuss this in detail. Thank...

Dublin, Ohio
Reviewed 3 weeks ago

Spent one night at this Fairfield Inn - has to be rated as one of the nicest Fairfields we have ever stayed in. From greeting at front door, immaculate breakfast room, beautiful redecorated property - I would recommend this Fairfield without hesitation. The manager of the hotel processed our reservation, answered numerous questions, gave us directions for dining and came...

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Helpful?
Thank lwjgolfs
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you lwjgolfs! This is such a wonderful review to receive. "One of the nicest Fairfields". We love hearing that so much. I am so happy that you enjoyed your stay and I hope the next time your travels bring you to Cleveland we will have the pleasure of hosting you once again. Sincerely, Ethan Beard

Farmland, Indiana
Reviewed 4 weeks ago via mobile

We hadn't planned on stopping for the night but we sure were glad we did. The rooms were adequately sized. Breakfast was good with a lot of variety. Having the breakfast service available until 11 am on the weekends sure was nice.

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Helpful?
Thank Twohappytravelers15
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Twohappytravelrs15, Thank you so much for staying with us. I was so happy to hear that you enjoyed your stay and that you found our breakfast to have so much variety. We truly appreciate you staying with us and we hope to see you again soon the next time your travels bring you to Cleveland, TN. Sincerely, Ethan Beard GM

Bristol, Virginia
Reviewed 5 March 2017 via mobile

This hotel looks like new inside. Our room was on the side away from the interstate, I only heard outside traffic one time. The wifi worked fine. The breakfast was ok. The location was pretty close to many good places to eat - like the City Cafe Diner. There was not a very good place in the room for charging...

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Helpful?
Thank swvalaw
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

swavalaw, Thank you very much for choosing to stay with us and leaving this wonderful review. I am so happy that you enjoyed your stay and that everything was to your satisfaction. I hope that the next time you are in Cleveland we will have the pleasure of hosting you once again. Sincerely, Ethan Beard GM

Reviewed 13 February 2017 via mobile

Was an enjoyable stay. Very friendly and helpful staff. The hotel is maintained nicely and up to date. Nice location as well. With many restaurants in close proximity. The also have a shuttle service which adds a bonus.

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Helpful?
Thank Mark J
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Mark J, Thank you so much for this wonderful review! I am so happy that you enjoyed your stay with us. I have shared your review with our staff and they were so happy that you enjoyed your stay. I hope the next time that you are in town we can have the pleasure of serving you once again. Sincerely,...

Stuarts Draft, Virginia
Reviewed 3 February 2017

My daughter with a toddler and infant along with myself have stayed here twice in the past week. It is the perfect meeting place in the middle of our locations. I was overwhelmed by the excellent service the staff provided...they went above and beyond to help us with several requests. Friendliest staff I have had occasion to deal with lately....

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Helpful?
Thank julieroeglin271
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

julieroeglin271, These are the kinds of reviews we LOVE to read! I am so happy that you enjoyed your stays with us. I shared this review with my staff on Saturday Morning and they were all so happy to hear. Thank you so much for staying with us. I hope we see you all again very soon. Sincerely, Ethan Beard...

Reviewed 30 January 2017 via mobile

We decided to stay the night here on our way to Florida. Hotel was perfect: the bed was comfortable, staff was friendly, and the breakfast was delicious. The only drawback was how close to the highway our room was, but other than that, it was a wonderful stay! We would definitely stay there again.

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Helpful?
1Thank Sheila G
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Sheila G, Thank you so much for this wonderful review. It always nice to hear that our hotel was "perfect". I am so happy to hear that you truly enjoyed your stay with us. I shared your feedback with our staff and they were thrilled! I hope the next time you are in Cleveland, TN we will be your First...

Reviewed 16 January 2017 via mobile

This hotel was more than you could ask for at this price. The breakfast alone would have cost at least $40 for a family of four at a typical restaurant. All the staff were extremely friendly and helpful. Excellent hotel and kudos to every employee for making it extra great.

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Helpful?
Thank Stephen J
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Stephen J,Thank you so much for your review. I will be sure to let our staff know how much you enjoyed our breakfast. I will also let all of our staff know how great of a job they did while you were here. I hope the next time you are in Cleveland we will see you again. Sincerely, Ethan Beard...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Cleveland

Address: 2815 Westside Drive NW, Cleveland, TN 37312
Region: United States > Tennessee > Cleveland
Price Range: ₹ 8,291 - ₹ 15,287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cleveland Hotel Cleveland
Fairfield Inn And Suites Cleveland
Fairfield Inn Cleveland
Hotel Style:
#4 Green Hotel in Cleveland
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms off Interstate 75 access - much quieter!”
lwjgolfs, 31 Mar 2017 | Read review
“Rooms facing the front hear the traffic of individuals congregating in the parking area.”
FR34, 15 Jan 2017 | Read review
“Upgrade to a suite”
NKen, 4 Jan 2017 | Read review
“Ask for a room on the south side, away from the interstate.”
LeRuse, 5 Nov 2016 | Read review
“We had second floor and it was very quiet”
dkris2016, 4 Nov 2016 | Read review
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