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Fairfield Inn & Suites Cleveland

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Traveller (15)
Room & Suite (19)
Dining (9)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Green
HOTEL CLASS
Hotel links
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Offers & Announcements:Unlock Member Rates!
Hotel deals
Hotel packages

Location

Full view
38Car recommended
Grade: 38 out of 100
13Restaurantswithin 1 km
0Attractionswithin 1 km
254Reviews
54Photos
2Q+A
58Room tips
Traveller rating
  • 145
  • 75
  • 24
  • 4
  • 6
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  • English
Popular mentions
This is not a new hotel, but it was in good shape and clean. I enjoyed a quiet relaxing two-night stay here. Even though the room faced the interstate just outside, the noise was minimal and never disturbed me. I would stay here again in the future.
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Response from Ethan B, General Manager at Fairfield Inn & Suites Cleveland
Responded yesterday
ajnuff, Thank you for providing us your feedback on your recent stay. I am so glad that you found our hotel clean and well maintained. We are always happy when someone enjoys their stay. I hope that in the future we are able to host you once again when your travels bring you to Cleveland, TN. Sincerely, Ethan Beard GM
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All the staff are very helpful and friendly. The room was one of the best hotel rooms I have ever stayed in. This is the only hotel for me when I visit Cleveland TN. I have stayed at Fairfield Inn a couple of times and the entire stay each time was outstanding.
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Response from Ethan B, General Manager at Fairfield Inn & Suites Cleveland
Responded yesterday
Randy D, I am always happy when someone enjoys their stay. But, when I get a comment like "The room was one of the best hotel rooms I have ever stayed in." I am very happy. We have a great team here and they try to make every guests stay a great one. We look forward to your next stay with us and cannot wait till you return. Sincerely, Ethan Beard GM
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Recently stayed here over a weekend. Hotel is very nice and well maintained. Rooms are good sized and comfortable. Our room was on the back side of the building next to the Interstate and we had a lot of road noise. Other than that it was good. Breakfast is OK. Typical hotel
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Response from Ethan B, General Manager at Fairfield Inn & Suites Cleveland
Responded 5 days ago
bsan3456, Thank you so much for choosing to stay with us during your recent trip to Cleveland, TN. I am always happy to hear when guests find our hotel clean and well maintained. We have a great staff who does a wonderful job. I would like to apologize for the issue you had with the road noise. Unfortunately, being a convenient stop off the interstate this can be an issue. I do hope that the next time your travels bring you to Cleveland, TN we will be your choice to stay with. If you would like to come stay with us again please send me an email to ebeard@vhghotels.com and I will make sure we get you in a quiet room. Sincerely, Ethan Beard GM
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We were traveling from Kentucky to Cape Canaveral on our way to a cruise. We used booking.com to plan a stop on the way to break up our trip. My husband found this hotel for our family of 4 (us, a 15 year old daughter, and 8 year old son). We pulled up and had an easy check
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Response from Ethan B, General Manager at Fairfield Inn & Suites Cleveland
Responded 14 Dec 2018
Tina S, Thank you so much for choosing to stay with us and also taking the time to write such a detailed review. I am so glad that you ad your family were able to enjoy some of our amenities. I am sorry about the pool being cloudy that is something I will look into. I hope that the net time you are traveling our way you will choose to stay with us again. Sincerely, Ethan Beard GM
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The staff were so friendly and on top of their game. While eating a hot breakfast, the staff helpfully cleared away finished plates. We also saw them cleaning the elevator. No one should be getting sick here. It's a beautiful, new place to enjoy your stay.
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Response from Ethan B, General Manager at Fairfield Inn & Suites Cleveland
Responded 28 Nov 2018
Vacation22221283058, "top of their game" This made me smile when I read it! I have been gone form the hotel for a little bit of time with health concerns and to know that you received this level of service while I wasn't her makes me very happy. I am so glad that you enjoyed your stay and that you took the time to leave us this review. I hope that we get the opportunity to serve you at our hotel once again soon. Sincerely, Ethan Beard GM
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Does this hotel allow pets
Thank you for your question! We accept all service animals at our property. We do not allow pets. If you have any other questions please call the front desk at 423-664-2501.
0 votes
Good Afternoon, We do have adjoining rooms but, we only have five sets so we cannot guarantee them until the day of arrival. Please call the Front Desk at 423-664-2501 and we will be happy to help.
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Show all answers
"Get room at front of building as back is next to Interstate and you hear lot's of road noise."
"Rooms on the top floor because on the second floor you could hear a heavy footed walker."
"Interstate quite close so stay on other side if possible. H"
"Go for the odd number rooms"
"Make sure you get a room opposite the side by the interstate, you can at times hear the traffic on the interstate if room is on that side."
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PRICE RANGE
US$ 102 - US$ 190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn & suites cleveland hotel clevelandfairfield inn and suites clevelandfairfield inn cleveland
LOCATION
United StatesTennesseeCleveland
NUMBER OF ROOMS
1
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