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Hampton Inn Cleveland

Hampton.comUS$ 145*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hampton Inn Cleveland
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524 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Cleveland
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Showing 516: English reviews
Sarasota, Florida
Reviewed 2 January 2017

We have stayed at this hotel 4years in a row. It is easy access on and off interstate. Quiet. Friendly. Workout facility. Pool. Nice to have breakfast where you stay, less stops. Places to eat and gas stations close by.

Review collected in partnership with Hampton
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Helpful?
Thank johnrP7172UR
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear johnrP7172UR: Thank you so much for taking the time and letting us know about your stay here at the Hampton Inn Cleveland. I am so delighted to know that you continue to come year after year since we opened our hotel. Thank you so much for your business and input. We hope to see you back soon! Sincerely, Missiel...

Spartanburg, South Carolina
Reviewed 2 January 2017

We stay in this hotel every time we visit my son. The staff is friendly, rooms are nice and clean, breakfast is great with plenty to choose from and there fitness room is properly equipped with dumbbells.

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Helpful?
Thank cac01
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Cac01: Thank you for taking the time and letting us know about your stay at the Hampton Inn Cleveland. I am delighted to know that your stay met your expectations. We hope to see you back soon. Sincerely, Missiel Scott General Manager

Oxford, United States
Reviewed 13 December 2016 via mobile

My husband and I called to make reservations early in the evening. We had already called one of those hotel.com lines where the guy tried to boost posted price by $40. We called the Cleveland hotel directly and got a sweet, helpful young lady who gave us posted price and she made checking in a breeze. The room was clean,...

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Helpful?
Thank Betty V
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Betty V: Thank you so much for taking the time and letting us know about your stay at the Hampton Inn Cleveland. I am delighted to know your stay was enjoyable and your expectations were met. We hope to see you again soon! Sincerely, Missiel Scott General Manager

Cleveland, Tennessee
Reviewed 10 December 2016

Was treated extremely rude on Diamond line and then when asked to speak to supervisor she was surprised, supervisor minimized poor experience. Then check in at this hotel was too timely. I travel 150 nights between Hilton and Marriott and Hilton is going downhill with customer service

Review collected in partnership with Hampton
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Helpful?
Thank Joan E
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Joan E: Thank you for taking the time and letting us know about your recent stay at the Hampton Inn in Cleveland. I am so sorry about your experience with the Diamond line. I am working on this issue for you as it is unacceptable, our guest are very valuable for us and we take pride on ensuring all...

Fairhope, AL
Reviewed 8 December 2016 via mobile

One of the best we've visited. Not only sparkling clean, friendly and unobtrusively helpful, but downright nice. Everything worked. The breakfast area, and mainly the food, had the feeling that someone actually cared enough to check on things replacing items, replenishing when necessary, wiping up spills, etc. They seemed to intuit needs and quietly took care of making everything run...

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Helpful?
1Thank Doctor007
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Doctor007: Thank you for taking the time and letting us know about your stay at the Hampton Inn Cleveland. I am delighted to know you enjoy your stay and our hotel met your expectations. Our staff works diligently to ensure our hotel always looks beautiful, clean and our guest receive the treatment they deserve. We look forward to see...

Baton Rouge, Louisiana
Reviewed 4 December 2016

What a nice contribution to my vacation. Pleasant surroundings. Happy and helpful staff. Not a single problem with anything! I highly recommend Hampden Inn Cleveland Tennessee! Please stay safe and positive. People will need your care at this time of year . My prayers are for your fellow Tennessee residents recovery.

Review collected in partnership with Hampton
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Helpful?
Thank Z9364AKclairet
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Z9364Kclairet: Thank you for taking the time and letting us know about your stay with us at the Hampton Inn Cleveland. I am so glad your stay was enjoyable and that we met your expectations. Thank you for your prayers, it has been a tough month for us here in Tennessee but that will not keep us from loving...

Perry, Georgia
Reviewed 28 November 2016

The staff, rooms, breakfast area were all very nice. Nothing out of the ordinary, especially if you are a Hilton Honors member (any level). Pool was so so because it is tightly contained in a small space therefore the pool was small. My grandchildren had a good time but had to be careful of the sides being so close. Late...

Review collected in partnership with Hampton
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Helpful?
1Thank gmccleary
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear gmccleary: Thank you for taking the time and letting us know about your stay! Thank you for giving your recommendations of our hotel. I hope you come back to see us again soon. Sincerely, Missiel Scott General Manager

Tampa, Florida
Reviewed 28 November 2016

Stayed 4 nights at this hotel over Thanksgiving week. This is the 2nd or 3rd time we've stayed at this hotel. Pros: 1- very clean 2- most of the staff is friendly and helpful. The breakfast buffet manager (it was a lady and I wish I remembered her name but I don't) was so nice. She's a gem!!! 3- the...

Review collected in partnership with Hampton
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Helpful?
Thank Amyisnole
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Amyisnole: Thank you for taking the time and letting us know about your stay at the Hampton Inn. I am glad to know that other than the issue with our suite shop, I am truly sorry, we had a delay on our order due to the holidays that put a damp on our delivery. We have fix the issue...

Basking Ridge, New Jersey
Reviewed 23 November 2016

Hampton Inn Cleveland worked out great for family and friends who traveled from across the country for a wedding celebration. Given the broad range of ages, everyone was comfortable, made gathering places to talk, or play, while enjoying breakfast, and snacks. We will definitely be staying at the Hampton Inn Cleveland in future.

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Helpful?
Thank Rockintheday
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Rockintheday: Thank you so much for taking the time and letting us know about your stay at the Hampton Inn Cleveland. I am delighted to know your stay was enjoyable. So happy that our hotel fit the needs of all of the family members and ages. We hope to see you again soon! Sincerely, Missiel Scott General Manager

Meridian, Mississippi
Reviewed 20 November 2016

Great location for our trip. Friendly staff went out of their to make our stay enjoyable. Located just off interstate close to shopping center. Breakfast was good with plenty to select from. Same problem at all Hilton Hotels for me the pillows.

Review collected in partnership with Hampton
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Helpful?
Thank frankbK8985CN
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear frankK8985CN: Thank you for taking the time and letting us know about your stay. I am so glad to know that your stay was enjoyable and your expectations were met. I am so sorry about your disappointment with pillows. Hopefully if you decide to come back to see us we can better accommodate your needs and get a good...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Cleveland

Address: 4355 Frontage Rd NW, Cleveland, TN 37312-2902
Region: United States > Tennessee > Cleveland
Price Range: ₹ 8,403 - ₹ 15,385 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cleveland 2.5*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cleveland
#3 Green Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland staff and other travellers.
3 questions
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Questions? Get answers from Hampton Inn Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 4th floor and it was very quiet!”
bballmom2018, 23 May 2017 | Read review
“Near I-75 and places to eat are nearby.”
eagle4332017, 16 May 2017 | Read review
“Ask for a view of the forested area behind the hotel. Calming.”
tomy274, 20 Mar 2017 | Read review
“Choose rooms on the top floor...All suites in this hotel on every floor is away from elevators”
SpecialK1204, 2 Nov 2016 | Read review
“Get a room on the back side to reduce the possible noise from the highway - which you really don't hear anyway.”
reviewsbychris2016, 25 Oct 2016 | Read review
5 of 5
Hampton.com
US$ 145* /night
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AMOMAUS$ 273
Booking.comUS$ 145
PricelineUS$ 144
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Prices are for 1 room, 2 adults
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