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Hampton Inn Cleveland

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Hampton Inn Cleveland
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516 Reviews from our TripAdvisor Community

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Showing 509: English reviews
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Suwanee, GA
Reviewed 2 days ago NEW

This hotel is physically quite lovely. The color scheme and decor are soothing and pleasant as well as clean and sleek. The lobby and common areas are welcoming and the room was very comfortable. I found the staff to be polite and quite efficient. It was a perfect overnight stay.

Review collected in partnership with Hampton
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Helpful?
Thank kallard
Kalamazoo, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This is the second time in the past 3 months that my family and I have stayed at the Hampton Inn Cleveland, TN. We were visiting Lee University and couldn't have been happier with the hotel, Lee and the surrounding community! Everyone from the front desk staff, housekeeping and the breakfast staff were very welcoming and friendly! The General Manager...

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Helpful?
Thank Jodi D
About Hotel's Favourite Review
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Mrs. Drews: Thank you for taking the time and letting us know about your stay. I am so glad that we were able to assist your in-laws during such a difficult time. They are amazing, sweet people which I really enjoy my morning conversations. It was a great pleasure to serve and assist you and your family. I am...

Reviewed 1 week ago

We chose this hotel as a half way point from Atlanta to Pigeon Forge. With 2 small kids, we didn't want to make the whole 4 hour drive at once. It was quite nice to pull off the interstate and be welcomed by such a nice hotel. We were going to make the whole trip on our return trip, but...

Review collected in partnership with Hampton
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Thank joeyl126
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Joey126: Thank you for taking the time and letting us know about your stay at the Hampton. I was very glad to see you guys return to our hotel on your way back from Pigeon Forge. I am delighted to know your stay was pleasant and that you have picked us as your favorite stop on your way to...

Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

Very friendly staff, good breakfast, wonderful smoking area in Cleveland, TN and very comfortable room. Breakfast was always fresh and items hot or cold, they also had a wonderful outside area set up for smokers which you do not find anymore. Beds very comfortable, great water pressure in showers, room cleaned daily with fresh towels, new soaps even make up...

Review collected in partnership with Hampton
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Thank RichSandeePitts
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear RichSandeePitts: Thank you so much for taking the time and letting us know about your stay here at the Hampton Inn Cleveland. I am so delighted to know your expectations were met during your stay. Our staff is very dedicated and works really hard to ensure our guest have an amazing stay at our hotel. I am looking forward...

Reviewed 2 weeks ago via mobile

Clean, beautiful and family friendly. Pool was clean and heated. Room was clean, nicely decorated and beds comfy. Breakfast bar was very good and there was a very friendly attendant "the waffle queen" who made waffles for you and delivered them to your table. Highly recommend staying here.

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Helpful?
Thank Jennifer H
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Jennifer H: Thank you so much for taking your time and letting us know about your stay here at the Hampton Inn in Cleveland TN. I am so happy to know you enjoyed your stay with us and enjoyed "Our Waffle Queen", Cynthia Lynn our Director of Sales that takes so much pride on ensuring our guest have a...

Reviewed 2 weeks ago via mobile

We stayed here during our visit to the area. Picked this hotel for price, availability, and INDOOR pool. We arrived late AFTER the pool closed at 10PM. I have stayed at numerous Hamptons and other hotels and often choose between them based on whether they have a pool because I work out in the fitness room each morning followed by...

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Helpful?
Thank DKPTDP
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear DKPTDP: Thank you for taking the time and letting us know about your experience. I am truly sorry about the issue you encountered, unfortunately we do have a room next to the pool and that is the reason we have the pool hours we have. We love to be fair to everyone and our hotel was full. We do...

Warren, Michigan
Reviewed 2 weeks ago

Always a clean happy place with great coffee 24 hrs a day. Everyone always had a smile on their face and went out of there way to make you feel at home.Sitting out on the deck in the morning having breakfast was very relaxing !

Review collected in partnership with Hampton
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Thank alanpJ301JG
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear alanpJ301JG: Thank you for letting us know about your stay here at the Hampton Inn Cleveland. I am delighted to know that you enjoyed your stay and that your expectations were met. We look forward to see you again soon! Sincerely, Missiel Scott General Manager

Sarasota, Florida
Reviewed 3 weeks ago

Looking forward to my second stay at this Hotel. Last year was 100% pleasant and expect the same in a few weeks. Cleveland is NOT a huge city, so this property is accessible to the entire city and has easy access to the interstate. Rooms are clean, quiet, updated and comfortable....but this is what I've come to expect from Hilton/Hamilton.

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Helpful?
Thank Jim D
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear Mr. Jim D: We look forward to see you this time. I am delighted to know you will be back to see us! Thank you for the input as well!! Sincerely, Missiel Scott General Manager

Medina, Ohio
Reviewed 4 weeks ago

Loved our stay! Check in girl was the best. The view was very nice. The breakfast was nice . We like staying at Hampton whenever we can. They are conviently located and can always be counted on to provide a quality experience.

Review collected in partnership with Hampton
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Thank 188phyllisr
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear 188phyllisr: Thank you for taking the time and letting us know about your stay here at the Hampton Inn Cleveland. I am delighted to know that your expectations were met. We hope you come back to see us soon. Best Regards, Missiel Scott General Manager

Parrish, Florida
Reviewed 4 weeks ago

Hospitality is truly their priority. I've never had a bad experience at this hotel. Staff members are personable at all levels. The food was good; a variety of options that were different from our last stay.

Review collected in partnership with Hampton
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Helpful?
Thank 650tonig
Missiel S, General Manager at Hampton Inn Cleveland, responded to this review

Dear 650tonig: I am so happy to hear that every time you return to see us our hotel staff continue to meet your expectations. Thank you for continuing to return to our hotel, we are so delighted to see you again and again. Best Regards, Missiel Scott General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Cleveland

Address: 4355 Frontage Rd NW, Cleveland, TN 37312-2902
Region: United States > Tennessee > Cleveland
Price Range: ₹ 8,615 - ₹ 14,186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cleveland 2.5*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cleveland
#3 Green Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland staff and other travellers.
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Questions? Get answers from Hampton Inn Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the forested area behind the hotel. Calming.”
tomy274, 20 Mar 2017 | Read review
“Choose rooms on the top floor...All suites in this hotel on every floor is away from elevators”
SpecialK1204, 2 Nov 2016 | Read review
“Get a room on the back side to reduce the possible noise from the highway - which you really don't hear anyway.”
reviewsbychris2016, 25 Oct 2016 | Read review
“All rooms are acceptable”
520robertc, 2 Oct 2016 | Read review
“Stayed on the 3rd floor and was very quiet.”
317russa, 17 Jul 2016 | Read review
5 of 5