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Douglas Inn & Suites

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119 Reviews from our TripAdvisor Community

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There are newer reviews for Douglas Inn & Suites
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Showing 118: English reviews
New Orleans, Louisiana, United States
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 May 2016 via mobile

An older looking motel, but clean and comfortable for an overnight rest stop. Affordable compared to more high profile chains. Close to a few restaurants, gas stations and highway -(but not too close, for noise).

Helpful?
Thank Yvonne H
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for the great review! I am so glad you liked the area, staff and our hotel. We are also glad to here you will be back!!!! Hope to see you soon. More 

Lafayette, Indiana
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 May 2016

We reserved a room here as a stopping point on our way from Indiana to Florida based upon the positive reviews we found online for the Douglas Inn & Suites. We were not disappointed as the inn was very well maintained and the staff extremely friendly. Reasonably priced, nice, neat and clean. No better prescription for a good night's rest... More 

Helpful?
Thank Rich G
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for taking the time to share your story with other on TripAdvisor. I know this post will make the day of my great team. Thank you so much for your business. We hope to see you back agin very soon! More 

Ethel, Louisiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2016 via mobile

This hotel is in a great location...next door to Cracker Barrel and across the street from a really nice gift shop and pharmacy. There are granite countertops and cold AC. The decorations are nice and updated, beds are comfy. For $84 and that's including tax, it's a great deal. The breakfast was average, but it is free, so it was... More 

Helpful?
Thank Amy H
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for the great review! I am so glad you liked the area, staff and our hotel. We are also glad to here you will be back!!!! Hope to see you soon. More 

Fruitland Park
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2016

We travel from Fl. to Ohio 2-3 times a year ; we try to time our overnight stay near Cleveland Tn. because we like Douglas Inn. It is very clean, the staff is exceptional ; the beds comfortable & the price is right. I would recommend this motel .

Helpful?
1 Thank Alyce D
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

We would like to first and foremost thank you for your most recent stay with us. We also would like to thank you for taking the time to review our property. Here at the Douglas Inn and Suites Cleveland, Tn. we take pride in ensuring that each and every guest that walks through our doors experience Our hospitality. We are... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 March 2016 via mobile

My husband and I stayed passing through and compared to the horrible experiences we have had we were happy with the cleanliness and price ect.. The room is laid out oddly but we didn't mind. Having been a housekeeper myself I know what to look for. The only thing that needed cleaning was the bathroom vent. Would stay again

Helpful?
Thank Donna A
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

We would like to first and foremost thank you for your most recent stay with us. We also would like to thank you for taking the time to review our property. Here at the Douglas Inn and Suites Cleveland, Tn. we take pride in ensuring that each and every guest that walks through our doors experience Our hospitality. We are... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2016

The staff is always very friendly and polite and our rooms have been clean both times we've stayed here. The rooms are a decent size and perfectly adequate for sleeping. We never heard any of our neighbors from other rooms, although you can hear it when someone walks right by the door talking. It's in a good location in the... More 

Helpful?
Thank Leila R
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

I will be sure to pass on your review to my staff! We hope that the next time you find yourself in the Cleveland area that we would be your hotel. If my staff or I can be of any assistance to you now or in the future, please do not hesitate to contact us! More 

Rochester, Minnesota
Level Contributor
62 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 March 2016

Friendly, comfortable motel, easily accessible from the Interstate. Staff was open and accommodating. Room was large and comfortable. We enjoyed our stop there on a trip north. It does not pretend to be a Top Class motel, but does certainly meet that for a motel its size.

Helpful?
Thank Barry L
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you for staying with us again!! We hope to see you the next time you are in the area!! More 

Millbrook, Alabama
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2016 via mobile

I have rated this as a 2 only because the room was ok, and the staff was very courteous. The floor in our room was dirty and there was still candy in the carpet from previous occupants. The refrigerator in our room made an awful noise all night and there were kids running down the hall at 11:30 at night... More 

Helpful?
1 Thank crystalworth
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

I apologize for the less than accommodating visit you experienced with us. We appreciate you taking the time to complete this review. We are able to use this as a learning tool to ensure that it doesn't reoccur in the future. Thank you for your patience. We hope that you give us a chance to make it right in the... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 March 2016 via mobile

Very clean nice room great service the room was a little cramped with a lot of furniture in it but was still a nice place. The breakfast was not bad either area was nice and clean and comfortable. Stayed one night was easy off easy on back on freeway.

Helpful?
Thank ppompura
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank for taking the time to submit this response. We hope to see you again soon! More 

Meaford, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 March 2016

Horrid place. Dismal lobby with poorly maintained furniture. Pleasant lady at front desk though. The carpet in the hallway could have done with a good run with a vacuum. There was a space on the second floor which I suppose was a lounge, which was filled with mismatched furniture, it looked as though they furnished this area with discarded pieces... More 

Helpful?
3 Thank Doreen2456
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

I apologize for the less than accommodating visit you experienced with us. We appreciate you taking the time to complete this review. We are able to use this as a learning tool to ensure that it doesn't reoccur in the future. Thank you for your patience. We hope that you give us a chance to make it right in the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing. ... more   less 

Additional Information about Douglas Inn & Suites

Address: 2600 Westside Dr NW, Cleveland, TN 37312-3605
Region: United States > Tennessee > Cleveland
Price Range: ₹ 4,935 - ₹ 6,306 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Douglas Inn & Suites 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Douglas Inn And Suites
Douglas Hotel Cleveland
Hotel Style:
#4 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Douglas Inn & Suites staff and other travellers.
5 questions
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Roanoke, Virginia
over a year ago
Jonesborough, Tennessee
over a year ago
Oak Ridge, TN
over a year ago

See all questions (5)

Questions? Get answers from Douglas Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor rooms have interior doors that have direct access to all amenities.”
 of 5 bubbles Schweitzers, 2 Oct 2016 | Read review
“rooms not facing highway”
 of 5 bubbles grandkids495, 5 Sep 2016 | Read review
“Second floor less noise”
 of 5 bubbles U3787PMjohnf, 26 Aug 2016 | Read review
“Room 102 was awesome. I imagine they all are :-)”
 of 5 bubbles KathleenU684, 14 Jul 2016 | Read review
“Our room was 'typical', but was fine in all respects. Although the motel is located near the interstate, there were NO noise problems.”
 of 5 bubbles barrysX2252EB, 17 May 2016 | Read review
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