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Comfort Inn & Suites

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Traveller (35)
Room & Suite (32)
Dining (8)
Overview
107 Interstate Dr NW, Cleveland, TN 37312-2642 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)
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342 results
Traveller rating
161
72
42
32
35
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Time of year
LanguageEnglish
161
72
42
32
35
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All reviews room was clean checked in quickly convenient location great place to stay sausage rafting trip the staff was friendly and helpful free breakfast breakfast bar lee university parker tn interstate
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1 - 5 of 342 reviews
Reviewed 2 days ago

James was very helpful when my reserved room had "mysteriously" been rented to another guest. He upgraded my reservation and gave me a discount as well. Good to make sure you have your confirmation number for your reservation. Much appreciated James' helpfulness.More

Thank BJM2614
Response from Nina Y, Manager at Comfort Inn & SuitesResponded yesterday

Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More

Reviewed 5 days ago via mobile

We stayed at the comfort Inn and Suites in Cleveland,Tn on Saturday October 6 and we were very disappointed in the hotel. The first room we were put in the TV did not work. They then put us in a room that the ceiling was...More

Thank James A
Response from Nina Y, Manager at Comfort Inn & SuitesResponded 2 days ago

Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 1 week ago via mobile

Even when he was busy at the front desk James never lost his cool. He kept the same funny attitude for each guest. He got me in my room quick. Beds were nice and comfortable. I ended up in a handicap room so the bathroom...More

Thank mrroger981
Response from Nina Y, Manager at Comfort Inn & SuitesResponded 4 days ago

Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More

Reviewed 1 week ago via mobile

Upon arrival I was instantly greeted by James! He has such a wonderful welcoming smile! I was in town for business and had to bring me son with me because of a situation with the nanny! It was already a stressful trip but james turned...More

Thank jenn496
Response from Nina Y, Manager at Comfort Inn & SuitesResponded 4 days ago

Dear Jenn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an...More

Reviewed 1 week ago via mobile

Some of the best customer service I’ve ever received from James. He was very polite, accommodating, and hilarious. Kept a smile on his face the whole time, and made me feel warm and welcome as soon as I arrived. He also gave great suggestions for...More

Thank leebert1469
Response from Nina Y, Manager at Comfort Inn & SuitesResponded 4 days ago

Dear valued guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create...More

View more reviews
About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 83 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 83 - US$ 137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (35)
Room & Suite (32)
Dining (8)
Pool & Beach (5)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Michelle W
14 May 2015|
AnswerShow all 2 answers
Response from Nina Y | Property representative |
We have a pet fee, we accept dogs only. 25lbs or less, Its a $25 pet fee that's non refundable.
0
Votes
techone
19 February 2015|
Answer
Response from Nina Y | Property representative |
No I am sorry, we do not offer luggage handling for groups.
0
Votes
Mary K S
19 January 2015|
AnswerShow all 3 answers
Response from Nina Y | Property representative |
Yes we have one elevator at this property.
0
Votes
Room Tips
"Rooms on the middle of halls are best (the exit stairs on each end has a loud slamming door.)"
bobbyc444
30 Aug 2018
Read review
"Choose another hotel"
craftnick
22 Jul 2018
Read review
"Clean and Quiet"
MBarmes
3 May 2018
Read review
"We were in room 337 which was on third floor and very quiet."
JerryB824
20 Apr 2018
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