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Chattanooga Marriott Downtown

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890 Reviews from our TripAdvisor Community

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There are newer reviews for Chattanooga Marriott Downtown
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Showing 882: English reviews
Bay Springs, Mississippi
Reviewed 10 July 2015

When we finally got to our room it was late and we were tired. By the time we got unpacked and to the shower, there was hair in the shower, the toilet was gross and the shower curtain was dirty. I should have called the front desk to complain but I was exhausted and not in the mood to change...

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Helpful?
1Thank Ali A
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Ali A Thank you for your business and for your feedback regarding your stay. I apologize for the housekeeping issues that you mention. I will share you comments with our housekeeping management/team, so that these issues can be addressed. I'm glad to see that you enjoyed the concierge lounge/experience, as well as the downtown shuttle system. Thanks again for...

Milton
Reviewed 10 July 2015

I'd like to start out by saying that most hotels and eateries in downtown are not in walking distance of other attractions and are more spread out than some cities . We had to drive most places and we are a quite active couple . This hotel , in particular , does not have any eateries in close proximity( within...

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Helpful?
Thank Angie R
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Angie R We appreciate your constructive and detailed feedback regarding your recent stay with us. I apologize that we obviously missed the mark with your arrival/check-in experience, as well as with our breakfast buffet. I will follow up on those specific comments with our team. We do have several restaurants/bars within our immediate neighborhood. I am very sorry that...

Canton, Georgia
Reviewed 9 July 2015

We took a last minute overnight trip to Chattanooga. We stayed at this hotel, got a great deal on Priceline, and it had great reviews. The hotel staff were all very friendly and helpful. The hotel grounds and lobby area very nice looking and well maintained. We got 2 rooms, I stayed in #704. It was very nice and quiet...

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Helpful?
Thank sanvanoak
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi sanvanoak We appreciate you taking the time to share your feedback. I'm so glad to see that you had an enjoyable stay with us. I will follow up on your specific comments regarding the AC and also the sheets in the room - I apologize for those 2 issues. Thanks again for your business and for your review! Tom...

Reviewed 8 July 2015

You can't beat the location; right on the shuttle route for all the places you want to see downtown. Our room was on par for the type of hotel this is; nice but not anything special. The shower was a bit small. The common areas are all nice and more updated than the rooms. What stands out is the customer...

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Helpful?
Thank Erin H
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Erin H Thank you so much for your comments regarding our front desk and concierge lounge staff. I will share your feedback with our team. We appreciate your business and your feedback and we hopefully will see you again soon. Thanks again Tom Underwood General Manager Chattanooga Marriott Downtown

Jacksonville, Alabama
Reviewed 7 July 2015

My husband and I have stayed here three times over the past three years, and always love how close the hotel is to downtown. We usually book it via Priceline, and the price is always right. This time, we had a room with a great mountain view. The beds are very comfortable; however, this time we had shower issues. The...

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Helpful?
Thank NMStovall
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi NMStovall Thank you for your recent stay with us. I am sorry about the issue with the shower controls and I forwarded that issue to our maintenance department. We appreciate your positive comments and review and we'll look forward to seeing you the next time you are in town. Tom Underwood General Manager

Atlanta, Georgia
Reviewed 4 July 2015 via mobile

Room was dated. Definitely not a 3.5 star hotel. Common ares were nice but hotel is showing its age. Mattress and carpet had some stains but room was overall clean. We got our room for $80.00 a night. Would Definitely not spend the $200 a night weekend rate.

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Helpful?
Thank Frank S
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Frank S I am sorry to see that we fell short of exceeding your expectations during your recent stay with us. I will share you comments regarding the carpet and bedding with our housekeeping department. Thanks again for staying with us and for your candid feedback. Tom Underwood General Manager

New Albany, Indiana
Reviewed 4 July 2015

We were treated to unexpected amenities by a friendly and helpful staff. We couldn't have been more pleased with our stay. The property is certainly very nice; the room was lovely and clean; the breakfast was very good. But the staff is what makes this hotel stand out.

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Helpful?
Thank Evelyn L
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Evelyn L Thank you very much for your positive review. It's great to see that our staff made your stay with us an exceptional one. I will share your comments with our team! Thanks again for your business and for taking the time to share your experience. Tom Underwood General Manager Chattanooga Marriott Downtown

Franklin, Tennessee
Reviewed 1 July 2015

I love to stay at the Chattanooga Marriott Downtown and have been every spring for 10 years. The rooms are clean and spacious. The staff is always helpful and courteous. Walking or taking the small shuttles to the aquarium and restaurants in the downtown riverfront is great! After dinner we always walk back to make us feel more healthy after...

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Thank debolatn
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Debolotn Thank you for staying with us over the past 10 years. We appreciate your loyalty to us during this time. Thank you for your positive comments regarding your most recent visit. We appreciate your business and hope to see you again next year. Tom Underwood General Manager Chattanooga Marriott Downtown

Reviewed 30 June 2015 via mobile

We went for a short get away.Stayed on 6Th floor river and river street view! Beautiful sunset views.Great service! Pool and hot tub just right! Across the street from the Aquarium! Beds where comfy and just look at that view!!

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Helpful?
Thank Louise L
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Louise L Thank you for your review. We're glad to see that you enjoyed your stay, the view, and the location. Thanks for staying with us during your Chattanooga travels! Tom Underwood General Manager

Nashville, Tennessee
Reviewed 30 June 2015 via mobile

I stayed at the Chattanooga Marriott Downtown with a couple of friends for a weekend. Given the downtown location, paying to park wasn't a surprise, and neither was the WiFi fee since it seems a convention hotel like this one usually charges. Getting around the hotel was a struggle, especially since it was very busy that weekend. We spent a...

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Helpful?
1Thank kleverkira
TomU2, General Manager at Chattanooga Marriott Downtown, responded to this review

Hi Kleverkira Thank you for your feedback regarding your recent stay with us. I'm sorry that we didn't exceed your expectations during this visit. We always look to make "memorable moments" with our guests, and I am sorry that we missed the opportunity during your stay. Thanks for your feedback, as it only helps us improve! Tom Underwood General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Terrace Grille
The Terrace Grille
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Situated in the heart of Downtown Chattanooga, the Chattanooga Marriott Downtown is within walking distance to the Tennessee Aquarium, IMAX 3-D Theatre, Creative Discovery Museum, and nearby the Chattanooga Regional History Museum University of Tennessee at Chattanooga and AT&T Field. The Chattanooga Marriott has an indoor pool and seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center, flexible meeting rooms, and audio-visual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/cafe, and a bar/lounge. The staff provides concierge services, wedding services, and event catering. Additional amenities include a seasonal outdoor pool, 24 hour fitness facility, and gift shops/newsstands. Guests have access to a roundtrip airport shuttle and onsite covered parking is available.All rooms have beautiful city or mountain views. The 343 air-conditioned guestrooms at Chattanooga Marriott Downtown include coffee/tea makers and hair dryers, wireless high-speed Internet access (surcharge applies),and 32-inch LCD televisions equipped with premium satellite channels. All accommodations provide ergonomic chairs and phones with voice mail. Bathrooms offer shower/tub combinations and complimentary toiletries. Additional amenities include an iron and ironing board and clock radios. In addition, amenities available on request include refrigerators, a turndown service, and hypo-allergenic bedding and daily housekeeping service. Plan your next stay in Chattanooga at the Marriott Downtown. ... more   less 

Additional Information about Chattanooga Marriott Downtown

Address: 2 Carter Plaza, Chattanooga, TN 37402 (Formerly Chattanooga Marriott at the Convention Center)
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 11,811 - ₹ 19,799 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chattanooga Marriott Downtown 3.5*
Number of rooms: 343
Reservation Options:
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Also Known As:
Chattanooga Marriott At The Hotel Chattanooga
Chattanooga Marriott At Hotel
Marriott Chattanooga
Hotel Style:
#14 Business Hotel in Chattanooga
#17 Romantic Hotel in Chattanooga
#19 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Marriott Downtown staff and other travellers.
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Questions? Get answers from Chattanooga Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors offer a beautiful view”
 of 5 bubbles teashaw2014, 13 Jan 2017 | Read review
“Lower floor as elevators seem quite slow when the hotel is booked for conventioneers”
 of 5 bubbles RebeccaC84, 4 Jan 2017 | Read review
“Try to choose a room on the end of a hall for less noise.”
 of 5 bubbles AshleeP_13, 4 Jan 2017 | Read review
“Ask for top floor if you like a view!”
 of 5 bubbles rusha_sams, 28 Dec 2016 | Read review
“Try to find an updated room?”
 of 5 bubbles 451kevint, 22 Nov 2016 | Read review
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