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Chattanooga Choo Choo

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Chattanooga Choo Choo
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2,593 Reviews from our TripAdvisor Community

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Showing 2,559: English reviews
Sunderland, United Kingdom
Reviewed 2 days ago NEW

We didn`t know what to expect but found the whole experience a delight. Both the hotel and restaurant were very good and great value. This place has much to offer and we wished we had had time to explore this interesting city.

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Helpful?
Thank 895keith
Bowling Green, Kentucky
Reviewed 3 days ago NEWvia mobile

It was a little better than the last time I visited. I think they are going in the right direction. The best part was the ice skating they hosted on the grounds. The room was "newly renovated " but still sketchy. It was ok for the price. Great location.

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Thank Blake H
tampa
Reviewed 1 week ago

We planned to staay in Chattanooga for a day, so we decided to spend the night at the Chattanooga Choo Choo. Firs of all, even though I did some research on the hotels in the area, I didnt know this was a historic building, so to our surprise, as we went through the main doors, we were blown away by...

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Helpful?
Thank muneica
Ossining, New York
Reviewed 1 week ago

Stayed here for 3 nights over the Christmas holiday and found it to be comfortable and quiet. The place could use some paint and a tad bit of renovation (the guest rooms in particular and the rail coaches), but overall this is a good value in a great location. The pricing is also very reasonable. The only issue that we...

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Thank Geoff C
Memphis, Tennessee
Reviewed 2 weeks ago

The hotel has history. You can feel it as soon as you enter the doors. I felt like I was transported to a different era. The hotel staff are some of the best in Tennessee. If you are looking to visit Chattanooga for the first time, do it right, and do it here. You wont be disappointed.

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Thank Christopher C
Russell Springs, Kentucky
Reviewed 2 weeks ago via mobile

We enjoyed our stay staff very friendly and helpful. The lobby is great loved the big Christmas tree enjoyed watching ice skating. We stayed in regular room it was clean, a little out dated looking. The ceiling looked bad in bathroom .

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Thank anita059
Clarksville, Tennessee
Reviewed 4 weeks ago

We had seen advertisements for this "historic" hotel for years. We love Christmas, so, in July, we booked a December visit (paying a lot for a "historic" train car room). We had been looking forward to our trip for months! We arrived at the "hotel" Saturday, 12/17 at 3:15 pm and were able to check in right away. We parked...

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1Thank 780deborahh
Demorest, Georgia
Reviewed 7 December 2016

I've been going to this hotel since the late 70s and always loved it. It has changed far too much for me to ever go back. Their idea of remodeling is fresh paint and that's all. Same tired furniture (from the 70s). The model train display is gone, the shop in the hotel is gone, the fantastic restaurant is gone....

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Thank Catherine B
Pass Christian, Mississippi
Reviewed 5 December 2016 via mobile

My husband and I enjoyed our stay more than we anticipated. Knowing that we came to a hotel that would not be at a 5 star hotel. But we wanted to stay in one of the train cars. The reception building is the original 1900 station with huge arch windows, beautiful ceiling and a dome glass ceiling at the peak...

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1Thank Shirley C
Reviewed 4 December 2016 via mobile

Our past trips to The Chattanooga Choo Choo have been good, but this one did not even come close to the others. Granted, there are a lot of renovations taking place, so I understand some things being off. They have added a number of new attractions there, including an ice skating rink and an arcade. The location is always beautiful...

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Helpful?
Thank Lovedaddyb

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Chattanooga Choo Choo
Chattanooga Choo Choo
Cuisines: American
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the South's most renowned landmarks, the Chattanooga Choo Choo opened in 1909 and welcomed thousands of travelers during the Golden Age of railroads. Today, the 23 acre complex is a magnificently restored hotel resort for visitors of all ages. The Holiday Inn Chattanooga Choo Choo Hotel offers a variety of overnight accommodations, including the famous Victorian Era train rooms and luxurious suites. *Theme restaurants *Specialty shops *Authentic New Orleans trolley ride *Model railroad display *Convention Center *3 swimming pools *Tennis courts *Beautiful formal gardens. ... more   less 

Additional Information about Chattanooga Choo Choo

Address: 1400 Market St, Chattanooga, TN 37402-4489
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 7,163 - ₹ 16,372 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chattanooga Choo Choo 3*
Number of rooms: 363
Reservation Options:
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Also Known As:
Chattanooga Choo Choo Hotel Chattanooga
Holiday Inn Chattanooga Choo
Chattanooga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Chattanooga Choo Choo staff and other travellers.
29 questions
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I've been coming here 1-2x a year for about 7 years now-always in winter. This year I finally attended a convention there in summertime and I was STOKED to finally use that pool that had been vexing me.

All day long it was full of feral children and at night, when the con activities slowed the pool gates were locked. (9pm!) that was the only time I saw any security off their golf cart-to lock us out of the pool! Earlier in the day, we noticed a car POURING GAS from it tank in the parking lot. We flagged the centaurs (security/golf cart hybrids) and one said point blank that he didn't care because it "wasn't his car". I called the front desk 2x about it. No one really seemed to care.

I am SORELY disappointed, Choo Choo.

Also the renovations are terrible, did you have to tear out the station house and sandwich shop at the same time? The gardens breakfast we used to look forward to was awful, and the short male waiter was TERRIBLE. Overheard him telling a table of three ladies that unless they gave him another dollar he would have to pay a dollar to take care of them (not sure what he meant, but they coughed up an extra dollar, which he pocketed and left them without saying ty) ladies told us they'd never be back. When we paid him, he didn't even offer to bring our change, just took our cash and left.

He should be fired.

  We had silver car pizza 1x and it was burnt. We called out to papa johns and then city cafe after that.

We have always stayed here at the choo choo, and looked forward to it, but after this past weekend at the con, we're considering branching out and trying another hotel nearby...

over a year ago
Decatur, Alabama
7 months ago

See all questions (29)

Questions? Get answers from Chattanooga Choo Choo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor rooms are good”
 of 5 bubbles 895keith, 16 Jan 2017 | Read review
“The rail carts are a must”
 of 5 bubbles christophercJ4617XW, 3 Jan 2017 | Read review
“Do NOT stay in train car 789”
 of 5 bubbles 780deborahh, 18 Dec 2016 | Read review
“I would recommend the railway cars.”
 of 5 bubbles christophermK8070AD, 3 Dec 2016 | Read review
“Train cars inside next to the water and lights”
 of 5 bubbles diamondj98us, 1 Dec 2016 | Read review
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