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DoubleTree by Hilton Hotel Chattanooga Downtown

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DoubleTree by Hilton Hotel Chattanooga Downtown
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1,036 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Chattanooga Downtown
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Showing 1,026: English reviews
Birmingham, United States
Reviewed 5 weeks ago

We were participating in a youth softball tournament. Traveling can be hectic and tiresome. The staff was friendly and welcoming when we arrived. It was kind of late but we were hungry and asked the valet if there were restaurants in the area. He was polite and pointed us in the right direction. I would stay here again.

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Helpful?
1Thank Tanisha B
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Tanisha B, Thank you so much for your positive response. We are so happy to learn you enjoyed your stay and would return to our hotel. Hope the softball game was a success!

Houston, Texas
Reviewed 30 October 2016 via mobile

I stayed here for a business event, and it was overall a very good stay. Unfortunately the hotel could not apply my business group's special rate, since they were full on the booking cut off date, and I was advised to book any way and have the rate applied. This was not able to happen, but alas, other than that...

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Helpful?
1Thank Ashley S
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Ashley S, We appreciate your positive response and hope you will visit us the next time you are in Chattanooga!

Reviewed 29 October 2016

Perfectly convenient location in downtown Chattanooga. Beautiful views of the city from the upper floors. Room service was prompt and convenient. Breakfast and lunch in the restaurant was excellent with a wide variety of choices. In the evening food is available in the bar area and it is freshly prepared. The chocolate chip cookies are out of this world delicious.

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Helpful?
1Thank kathrynwD3349SA
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear kathrynwD3349SA, Thank you for taking the time to rave about your hotel experience. We appreciate your positive feedback and hope to host you in the near future!

Key West, Florida
Reviewed 28 October 2016 via mobile

I cannot say enough good about this hotel, its staff, it's pool area nor its location. I recently spent 4 days there and everything was wonderful from the room to the restaurant. I will be returning for the next couple weeks and am looking forward to my stays! The downtown location is close to the children's museums and the aquarium....

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Helpful?
1Thank jlatreille13
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear jlatreille13, Wow . . . thank you so much for going out of your way to express your sincere and positive feedback. We appreciate your kind words and favorable review and hope you will stay with us the next time you visit Chattanooga!

West Bloomfield, United States
Reviewed 27 October 2016

Very nice hotel and very accommodating across the board. Very clean and located in the right spot in town with activities and restaurants within walking distance. I would definitely recommend and suggest that visitors to the city stay here.

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Helpful?
1Thank Mark B
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Mark B, So glad to learn you would recommend our hotel to visitors in the area. We appreciate your patronage and loyalty to the DoubleTree by Hilton Chattanooga Downtown.

Virginia Beach, United States
Reviewed 26 October 2016

This hotel is what you'd expect from the Doubletree brand. Most of the staff was very polite and helpful and the cleanliness and comfort of the room were very nice. Only issue was will housekeeping who stole a bottle of perfume from the bathroom

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Helpful?
1Thank Joe M
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Joe M, Thank you for your candid feedback. I am so sorry to learn your experience with our housekeeping services was not up to par. Please contact me at your earliest convenience at pmartinez@vhghotels.com so we can discuss your experience and do what we can to make it right for you.

Reviewed 24 October 2016

This Double Tree was just fine. Located downtown which is what we wanted so we could explore downtown without driving too much. Staff was fine. Room small but clean. There is a cost for parking which I did not notice on the website when we reserved out room, but it may have been there. Breakfast was fine; staff was nice.

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Helpful?
1Thank 623cheryll
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear 623cheryll, We appreciate your kind words and favorable review and hope you will visit us in the near future!

Chattanooga, United States
Reviewed 20 October 2016

This was one of the worst hotel experiences I've ever had. For starters, it was my wedding day. My new wife and I are both from Chattanooga and had picked the DoubleTree as our honeymoon night hotel, before we jetted off to Asheville the following day. The start of our trouble came when I called two days prior to our...

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Helpful?
2Thank Jon Matthew F
Miri L, on behalf of the staff at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Jon Matthew F Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service on your wedding day. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in...

Nashvill, United States
Reviewed 20 October 2016

Clean and quiet. Excellent service from everyone we encountered. Breakfast (not included) was very good with lots of options. Heated pool. Check-in was quick. Dont forget to ask for a warm cookie on arrival.

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Helpful?
Thank Robert M
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Robert M, We appreciate your thoughtful feedback and hope you will visit us the next time you return to beautiful Chattanooga.

ohio
Reviewed 19 October 2016

Let me start by saying we had a strange situation starting off our 3 night stay at this Hilton. Our reserved, confirmed room, we quickly realized was occupied upon opening the door with our assigned room key. Luckily for us there was no embarrassing situation. Could have been an ugly situation. After returning to the front desk a bit upset,...

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Helpful?
Thank OhioDms
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear OhioDms, Wow! Thank you so much for taking the time to offer positive feedback on your recent stay with us. Our staff is amazing and they do truly go out of their way to satisfy our guests, even when mistakes happen. Thank you again for thanking my team and recognizing their excellent customer service. I sincerely appreciate your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Doubletree Hotel Chattanooga, located just off of I-27, offers full-service, upscale accommodations in the heart of downtown Chattanooga within blocks of the Tennessee River and Riverfront attractions, the Tennessee Aquarium, IMAX-3D Theater, UT Chattanooga, museums, restaurants, shops, and the Convention & Trade Center. Our modern hotel is only 20 minutes west of Chattanooga Municipal Airport (CHA) and is convenient to the nearby downtown shuttle. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Address: 407 Chestnut Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 9,189 - ₹ 14,906 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion
Hotel Style:
#6 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#11 Romantic Hotel in Chattanooga
#13 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Chattanooga Downtown staff and other travellers.
11 questions
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over a year ago
Lenoir City, Tennessee
1 month ago
San Francisco, California
9 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Chattanooga Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel has great accommodations with handicap-accessible shower for elderly or disabled guests.”
 of 5 bubbles MountainSongBird, 27 Nov 2016 | Read review
“Higher up the Better the view of the city.”
  • City View from Room
  • City View
 of 5 bubbles Noexit1, 25 Nov 2016 | Read review
“Book on the east side for less traffic noise.”
 of 5 bubbles TNVisitor54Loudon, 17 Oct 2016 | Read review
“Rooms on the front have a better view.”
 of 5 bubbles annc921, 12 Sep 2016 | Read review
“The top 5 floors are reserved for Hilton Honors very quiet and nice views.”
 of 5 bubbles 467marvinr, 7 Sep 2016 | Read review
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