Doubletree By Hilton Hotel Chattanooga Downtown

Doubletree By Hilton Hotel Chattanooga Downtown

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Room & Suite (191)
DoubleTree by Hilton Hotel Chattanooga Downtown
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About

4.5
#1 of 94 hotels in Chattanooga
4.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Stay in the heart of downtown Chattanooga at the Doubletree by Hilton Hotel Chattanooga Downtown. Our welcoming hotel is surrounded by shops and restaurants, and steps from the Tennessee River and riverfront attractions. The Chattanooga Convention Center is within walking distance, and Chattanooga Municipal Airport (CHA) is just 20 minutes away. Our hotel boasts complimentary wired and wireless internet access throughout, including guest rooms and suites. Dine on bistro-style dishes at ELEVEN, plunge into the pool or enjoy an invigorating workout at the fitness center. With a downtown location and 11,000 sq. ft. of meeting space, our contemporary hotel is ideal for events. Select from a range of meeting rooms and enjoy assistance from a specialist events team. Host a conference, function or wedding in our elegant ballroom seating up to 350 guests. For a business meeting, the hotel boasts the latest A/V equipment, a 24-hour business center and high-speed internet access.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Patio
Kids stay free
Highchairs available
Paid private parking on-site
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Whirlpool bathtub
Safe
Seating area
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Microwave
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

407 Chestnut Street, Chattanooga, TN 37402
4.5
4.5 of 5 bubbles2,047 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Doubletree by Hilton Hotel Chattanooga Downtown is commended for its service and cleanliness, with guests noting the staff's attentiveness and well-kept rooms. While the hotel's location is popular for its close proximity to downtown attractions, some guests feel the value falls short due to additional costs and room issues. The rooms are generally satisfactory, yet there are mentions of dated decor and some maintenance needs. Amenities receive mixed reviews; the dining, bar, and pool are appreciated, but improvements are suggested. The atmosphere is consistently praised for being inviting and comfortable.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory

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2,047Reviews22Q+A100Room tips
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Detailed Reviews
Moneyboy f wrote a review May 2023
Chattanooga, Tennessee
Hotel's Favourite
5.0 of 5 bubbles
From the start of me calling about rooms inquires to check in, MR TYLER WEST WAS NOTHING BUT AMAZING AND VERY PROFESSIONAL! He made my check in process go so smoothly.(BEING THAT ME AND MY 3 kids had experienced a horrible incident at our apartment complex he rest assured that we would have a comfortable and great stay. I would definitely recommend this hotel and him as an outstanding guest services rep! GO TYLER! THE DOUBLE TREE NEEDS TO GIVE U A RAISE!
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sl33zy wrote a review Mar 2020
5.0 of 5 bubbles
We were up here for a work function and needed a place to stay that was nice but not as expensive as the "fancier" place a couple blocks down the road. I have always stayed Hilton and this doubletree was fantastic. The staff was very courteous from valet all the way through check in and check out. Valet even called be my name the whole trip. The free shuttle the hotel provides to any place within a mile radius was also a fantastic value to the property for us (just be sure to tip the young men driving)! They will drop you off at the front door of your location and all you do is call the hotel when you're ready to come home and they will come straight back to get you. Will definitely be staying here for every Chattanooga trip from now on. Rooms were very clean and modern. Chit chat with the cleaning crew showed they actually cared about their job and it reflects in the rooms.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleM10801, General Manager at Doubletree By Hilton Hotel Chattanooga Downtown
Responded 9 Mar 2020
Dear SI33zy, Thank you for taking the time to review the hotel and we appreciate the accolades. From the valet team to room attendants, we do take guest service and our positions seriously. We are happy to know you enjoyed your stay and we look forward to welcoming you back soon. Until we meet again, Michelle
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Howard H wrote a review Mar 2020
Myrtle Beach, South Carolina
5.0 of 5 bubbles
This hotel is situated nicely in downtown. It is right up from the river and the aquarium. You can take a nice run to that part of town and go over the scenic pedestrian bridge. That makes for a great run. The hotel is in walking distance to all things downtown and they have a complementary shuttle available as well. The staff was very friendly. They send a very nice emailing what they offer and this sets them apart. The hotel is modern, nice and current. They do not have free coffee in the lobby which is an issue. The beds are comfortable and nice. The room was a bit warm but not too bad. The weather did not allow the pool to be open but it is neat where it is and they have a fire pit around it that makes for a cool outdoor space. Good restaurant bar on the second floor. The gym is good as well.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleM10801, General Manager at Doubletree By Hilton Hotel Chattanooga Downtown
Responded 16 Mar 2020
Dear rhhenryiiik, Thank you for taking the time to review the hotel and send such a great account of your stay. We appreciate being able to host you for your trip and look forward to seeing you again soon. Michelle
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JCR wrote a review Jan 2020
Duluth, Georgia
2.0 of 5 bubbles
First the good: the lobby area was modern, warm, an welcoming. The staff was very pleasant. The location is great...we were able to be shuttled to and from restaurants each evening after being taken to our "tourist" attraction in the morning. The valets that shuttled us around were always pleasant and polite. As far as convenient as customer service, I have no complaints.

For the bad: we stayed in an "end" room and it was probably one of the tiniest rooms I've ever stayed at. At first inspection, one side of the towel rack in the tiny bathroom was coming off the wall. We stayed with family, and quickly realized that our bathroom did not have a tub, but a shower stall instead (probably due to our super small size). It was such close quarters that the bathroom door hardly had room to swing out. And, last but not least, the beds were the MOST uncomfortable beds we have slept on. Even my 8-yr old, who LOVES staying in hotels and looks forward to trips we take ESPECIALLY because she loves the adventure of being in a hotel room, said she couldn't get comfortable. It kept my husband up and he ended up with back pain for several days.

So, yes, there are some good about the hotel, but we will not be back. There's just too many choices for our hotel accommodations in the area to be miserable in our hotel room.
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Date of stay: December 2019
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleM10801, General Manager at Doubletree By Hilton Hotel Chattanooga Downtown
Responded 7 Jan 2020
Dear jcr9052, Thank you for taking the time to review our hotel and we are happy to know that you enjoyed the public space, the valet shuttle and our guest service. I am sorry to know that you didn't enjoy your room. I wish we would have known we would have been happy to relocate your accommodations to ensure your happiness. I do hope that you will try us again sometime. Please feel free to reach out to me when you do return and we will be happy to ensure the best room available. Thank you. Michelle
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bishop_1_9 wrote a review Oct 2021
Atlanta, Georgia
3.0 of 5 bubbles
Empty hand sanitizers, no handsoap in the room, coffee not restocked, etc. Overpriced for my weeknight stay. The prices had drastically reduced from what I paid because plenty of rooms were still available, but no upgrade was offered. It’s almost as if Hilton wants you to forget about your Diamond “benefits.” Valet parking is a joke—it’s just as easy to self park.
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawna L wrote a review Feb 2020
Nashville, Tennessee
5.0 of 5 bubbles
Ok as I am sitting in their super comfortable beds I am writing this review out. Very few times can I not wait to share my experience on her because it was so good. The staff has shown me nothing but exceptional service. It all started with valet the guys that took our car was extremely friend, helpful, and knowledgeable about getting around downtown. The people at that front desk was friendly, knowledgeable and didn’t judge you when you ask for extra cookies lol. The front desk made you feel like you was the only guest. Then house keeping had my room ready and fully stocked. When we came in on them cleaning our rooms they was very friendly and professional. The breakfast was absolutely amazing variety of choices and delicious. We wanted to go swimming and I knew when we booked there wasn’t a indoor pool but my son really wanted to swim so we brought our swimsuit just in case we could find a place and as you could figure this wonderful place gave us an option to swim at their sister hotel next door. My stay was so very enjoyable I love this hotel and their staff. As my son has kept saying this is the nicest hotel we ever stayed at.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTreeChattMGMT, Director of Rooms at Doubletree By Hilton Hotel Chattanooga Downtown
Responded 3 Feb 2020
297shawnal, First things first, Happy Birthday! Thank you for taking the time to review the hotel and we appreciate your high marks and accolades. Our associates are a team of dedicated hospitality professionals who ensure that our guests are happy; and it is their pleasure to do so. We hope to see you again soon! Hospitably yours, Skye Pluchino
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Chris D wrote a review Oct 2021
2.0 of 5 bubbles
I booked a king room here more than two months in advance online through the Hilton Honors website just like I always do when I travel. When I arrived I was told there were no kings available due to two weddings in town that weekend( it was a Thursday). I showed the young man working the front desk my booking confirmation from two months earlier confirming the room with a king bed. He told me that weddings book well in advance and probably long before I booked my room. I asked him if that was the case then why did the website let me book a king room. He said he didn't know and that there was nothing he could do as he had only been working there for three weeks.
I booked this hotel based on the location and some of the amenities it offered even though it seemed overpriced. After getting settled in the small, musty smelling room I started looking for the room service menu but could not find it. The hotel website clearly states they have room service. I called the front desk to ask if room service had been temporarily discontinued due to a labor shortage. I was told that room service at this hotel meant that your room gets cleaned. What?! All hotels have room cleaning service! I hung up shaking my head, wondering who could have possibly trained this hotel staff.
I then went down to the bar on the second floor to see if I could find a menu since nothing is posted on the website. I found a menu on a table and placed an order to take back to the room to eat. I told the bartender the crazy story that the front desk told me about the room service. She told me that she had to work the front desk one day and they told her the same thing and she told them that was very confusing. It's false advertisement as far as I'm concerned.
I'm giving a two star rating only because the food that the kitchen prepared was pretty tasty. This is the only bright spot at this hotel. It and the staff need upgrading.
Btw, what happened to the warm cookies?
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Date of stay: October 2021
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Pray that you get what you reserved!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Poppavino wrote a review Jan 2020
Nashville, Tennessee
4.0 of 5 bubbles
Very new and modern looking DTree. Enjoyed a Diamond upgrade to a suite and loved the room. Great, helpful staff. Excellent breakfast buffet. Very nice public areas.

Self-parking, although a reasonable $11 compared to other downtown hotels in other cities, was easy but I wish hotels would just build this into the price.
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Date of stay: January 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTreeChattMGMT, Director of Rooms at Doubletree By Hilton Hotel Chattanooga Downtown
Responded 21 Jan 2020
Poppavino, We appreciate you taking the time to review our property. We know that in Chattanooga, there are many hotel choices, so we are happy that you chose us and equally glad to know that you enjoyed your stay with us. We do have a great team and the location can't be beat.
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ChildeRoland wrote a review Feb 2020
Knoxville, Tennessee
5.0 of 5 bubbles
This is a great hotel. It’s located in a perfect location in Chattanooga and is walking distance to everywhere. The hotel bar and restaurant is also very nice and I recommend it. Chattanooga is a nice town to visit and this is a great hotel to explore the city.
Valet parking is only three bucks more than self-park but the parking lot is close to the hotel so I wouldn’t bother.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MichelleM10801, General Manager at Doubletree By Hilton Hotel Chattanooga Downtown
Responded 16 Feb 2020
Dear ChildeRoland, Thank you for the great review. Chattanooga is such a great city and we are fortunate to have a great location. I am certainly happy to know you enjoyed your stay along with our product and services. We look forward to seeing you soon! Michelle
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ZMAN3411 wrote a review Jan 2020
Westfield, Indiana
3.0 of 5 bubbles
We stayed here as a family on our way South to FL for a night. The main reason we stayed there is because we were going to the children’s discovery museum the next morning. It is perfect location for this as it is right down the road. (However I noticed a really nice looking Hampton inn right across the street when we were there). The hotel is pretty nice- basic room (no upgrade- diamond). Parking is charged even though it is right outside to the hotel but it was less than 10 dollars. We thought the front desk service was okay but the breakfast (restaurant) service was very nice and accommodating for children. The buffet was very similar to a Hampton Inn buffet.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTreeChattMGMT, Front Office Manager at Doubletree By Hilton Hotel Chattanooga Downtown
Responded 13 Jan 2020
Zman3411, Thank you so much for the kind review. It pleases us so, to know that our guests enjoy their stay with us along with the rooms, location and the city. We can't wait for your next visit and we look forward to seeing you again soon.
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Answer from DoverJungleboy
Dover, Tennessee368 contributions221 helpful votes
I think what you state is pretty true. Of course, there are taxes and tips on top of that. Be sure to register your wife as a guest. Otherwise, they may not want to give you the credit. I don’t know about a child credit.
Answer from Keith E
Cincinnati, Ohio112 contributions29 helpful votes
Get a room on the top floor.
Answer from DoubleTreeMGMT2
Hello Mitzi301, The downtown trolley does have a pick up near our location. Our property has its own complimentary shuttle, run by our wonderful valet team! Sunday-Thursday the hours are 7AM to 9PM, and Friday-Saturday they are 7AM to 11PM. Shuttle is based upon availability, so there is no schedule to it’s drop off and pick up times. We would be more than happy to be your ride during your stay with us! Your DoubleTree cookies will be here waiting for you, see you soon!
Jaide S wrote a tip 19 Jul
1 contribution
5.0 of 5 bubbles
"Visit the restaurant/ bar! "
Read full review
KcWp wrote a tip 6 Jul
wp, ny129 contributions94 helpful votes
3.0 of 5 bubbles
"Whirlpool rooms are all next to the elevator"
Read full review
David C wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"Parking lot access requires your room key. The do not disturb signs fall off the door handles very easily, bring tape."
Read full review
Bliss Z wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"The rooms are a bit outdated, but you can’t beat the price of this downtown location. Very friendly staff! "
Read full review
spoarch wrote a tip May 2024
Lewisburg, Tennessee6 contributions2 helpful votes
5.0 of 5 bubbles
"Eat at The Grove. Chef Evan and Kristen are phenomenal."
Read full review
Not the right property for you?
There are more places to choose from in the Chattanooga area.
PRICE RANGE
₹11,046 - ₹16,485 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree chattanooga, clarion chattanooga, chattanooga clarion
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
186
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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DOUBLETREE BY HILTON HOTEL CHATTANOOGA DOWNTOWN - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Doubletree By Hilton Hotel Chattanooga Downtown
Which popular attractions are close to Doubletree By Hilton Hotel Chattanooga Downtown?
Nearby attractions include Classic Arcade Pinball Museum (0.1 km), Time to Escape - Chattanooga Escape Room (0.3 km), and Creative Discovery Museum (0.2 km).
What are some of the property amenities at Doubletree By Hilton Hotel Chattanooga Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Doubletree By Hilton Hotel Chattanooga Downtown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Doubletree By Hilton Hotel Chattanooga Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Doubletree By Hilton Hotel Chattanooga Downtown?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Doubletree By Hilton Hotel Chattanooga Downtown?
Conveniently located restaurants include Mellow Mushroom Chattanooga, Cupcake Kitchen, and Lupi's Pizza Pies.
Are there opportunities to exercise at Doubletree By Hilton Hotel Chattanooga Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Doubletree By Hilton Hotel Chattanooga Downtown located near the city centre?
Yes, it is 0.4 km away from the centre of Chattanooga.
Does Doubletree By Hilton Hotel Chattanooga Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Doubletree By Hilton Hotel Chattanooga Downtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Doubletree By Hilton Hotel Chattanooga Downtown?
Many travellers enjoy visiting Cravens House (4.9 km), Missionary Ridge (5.4 km), and Brown's Ferry Tavern (4.0 km).
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