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BEST WESTERN Royal Inn

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BEST WESTERN Royal Inn
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486 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Royal Inn
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Showing 478: English reviews
Reviewed 25 October 2016 via mobile

This hotel was very clean and updated. The have 3 floors. No elevators, stairs only. Everything was clean and beautiful. Great continental breakfast choices, and plenty of restaurants around. Excellent information on area attractions. VERY comfortable beds. I am a smoker, stayed in a smoking room, and you would never know it was a smoking room. My Dad is a...

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Helpful?
Thank Terri P
Melissa C, Guest Relations Manager at BEST WESTERN Royal Inn, responded to this review

Dear Terri P, Thank you for taking the time to provide feedback regarding your recent stay with us. I am very pleased to see that our property and service exceeded your expectations. This is always what we wish to hear from our valued guests! We hope to see you again soon the next time your travels bring you to the...

Reviewed 24 October 2016

We had a hard time with our key, and the man at the desk took the time to go to our room and show us how to use it. Room was spacious, clean & comfortable. Sink area and toilet/shower are separate, which is always a plus when traveling as a family of 4.

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Helpful?
Thank Elizabeth O
Melissa C, Guest Relations Manager at BEST WESTERN Royal Inn, responded to this review

Dear Elizabeth O, We appreciate you taking the time to provide feedback regarding your stay with us. I am pleased to see that you had a good experience with us, and I hope that we have the opportunity to offer a similar experience to you the next time your travels bring you to the area. We hope to see you...

West Tn
Reviewed 15 October 2016 via mobile

I booked through Priceline Express, didn't know the name of the place until booking was complete. It's never let me down & this motel is no exception. The rooms are spotless! Kept that way by a very friendly housekeeping staff. The front desk clerks, specifically Deserie, go above & beyond for guest. Any possible need we had was met by...

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Helpful?
Thank TnMama2
Melissa C, Guest Relations Manager at BEST WESTERN Royal Inn, responded to this review

Dear TnMama2, Thank you so much for taking the time to provide feedback regarding your stay. I am thrilled to see that we exceeded your expectations during your visit! We love to make our guests happy! We hope to see you again soon! Sincerely, Melissa Coates Guest Relations Manager

Reviewed 14 October 2016

Pretty standard highway interchange hotel. Conveniently located with plenty of services nearby. There are restaurants within walking distance. Our room was a bit dated and in need of some updating/maintenance. Front desk staff was friendly and helpful. Breakfast was pretty basic. Overall we were satisfied but not overly impressed.

Review collected in partnership with Best Western
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Helpful?
Thank James W
Melissa C, Guest Relations Manager at BEST WESTERN Royal Inn, responded to this review

Thanks for the feedback, James! I am pleased to see that we met your needs and offered you a home away from home. We hope to see you again soon! Best Regards, Melissa Coates Guest Relations Manager

Chattanooga, United States
Reviewed 12 October 2016

The room was really clean and bed was comfy. The water pressure for the shower was awesome! We had a great stay there. Only downside is that it is close to the road so you hear traffic,but the AC fan helped drown the sound out.

Review collected in partnership with Best Western
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Helpful?
Thank Kayla G
Melissa C, Guest Relations Manager at BEST WESTERN Royal Inn, responded to this review

Thank you for the awesome review, Kayla! I am so pleased to see that you enjoyed your stay with us. We love to hear that our guests are happy! Sincerely, Melissa Coates Guest Relations Manager

Birmingham, Alabama
Reviewed 10 October 2016

Hotel was serviceable. It was extremely busy with Hurricane Mathew guest. Staff was overwhelmed and management didn't provide the proper support needed to put them in a place for success. Pillows are very thick and don't compress very much. Frustrating for someone who prefers a feather pillow.

Review collected in partnership with Best Western
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Helpful?
Thank Jay D
Melissa C, Guest Relations Manager at BEST WESTERN Royal Inn, responded to this review

Dear JayD, Thanks for the helpful review of our hotel. Yes, we were extremely busy at the time of your stay, and I apologize that we failed to meet your expectations. We will improve our services in order to provide a better experience. We hope to see you again soon! Sincerely, Melissa Coates Guest Relations Manager

Cairo, United States
Reviewed 6 October 2016

Upon arriving and starting with the front desk clerk, pleasant and very accommodating. This attitude was present with every employee encountered. I just regret not taking advantage of its fitness center -- next time!

Review collected in partnership with Best Western
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Helpful?
Thank Linda R
Melissa C, Guest Relations Manager at BEST WESTERN Royal Inn, responded to this review

Dear LindaR, Thank you for taking the time to provide feedback regarding your visit to our hotel. I am pleased to see that we exceeded your expectations. We are always pleased to hear that our guests are happy! We hope to see you again soon! Sincerely, Melissa Coates Guest Relations Manager

St. Petersburg Florida
Reviewed 6 October 2016

On the road and only need an overnight stop, this is a good one. Nothing special about the property itself, but the rooms are very clean, the location is great with quick access to Lookout Mtn. , and staff is great. They do their best to honor request. I've stayed here before and will continue when passing through Chattanooga.

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2Thank Rick K
Torrance, California
Reviewed 6 October 2016

We stayed here 3 nights and were in a corner room with a king size bed, closest to the Hwy. If you concentrated, you could hear a bit of traffic noise but it didn't bother our sleep. The room was clean and the pool looked inviting (although we didn't get to it). Being partially disabled, I was a bit concerned...

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1Thank steversjunk2016
Middletown, Ohio
Reviewed 5 October 2016

We checked in around 6p.m Sat. night Oct. 1 front desk was helpful and courteous. went to check room looked clean and orderly. hotel was busy. we went to dinner returned around 9p.m. people in next room had pulled out their chairs were sitting on the walkway talking loudly smoking and drinking finally at 10:30 i knocked on the window...

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Helpful?
Thank wiinda21

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Royal Inn is located at Exit 174 conveniently off of I-24. This hotel is located just minutes from Downtown Chattanooga and other local attractions. For guest convenience this hotel offers Complimentary Deluxe Hot Breakfast Buffet, In Room Coffee Service, Microwave, Refrigerator, 40" LCD Flat Screen TV, Free Wi-Fi Connection, 24 hour state of the art Business Center, Outdoor Pool, and Free Parking. ... more   less 

Additional Information about BEST WESTERN Royal Inn

Address: 3644 Cummings Highway, Chattanooga, TN 37419-2313
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 5,598 - ₹ 8,807 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Royal Inn 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Royal Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Hotel Style:
#18 Business Hotel in Chattanooga
#24 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Royal Inn staff and other travellers.
2 questions
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Sevierville, Tennessee, United States
over a year ago
Alabama Mountain Lakes, Alabama

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Questions? Get answers from BEST WESTERN Royal Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It has 3 levels and no elevator.”
 of 5 bubbles APRILH565, 14 Nov 2016 | Read review
“Probably on the top floor on the far side of the hotel.”
 of 5 bubbles steversjunk2016, 5 Oct 2016 | Read review
“wonderful place to stay”
 of 5 bubbles Deputydog1962, 23 Sep 2016 | Read review
“Don't stay here”
 of 5 bubbles keelerwoman, 23 Sep 2016 | Read review
“Stay here is you have a chance. Close enough to Chattanooga so not inconvenient.”
 of 5 bubbles georgeg463, 17 Sep 2016 | Read review
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