Embassy Suites by Hilton Chattanooga Hamilton Place

Embassy Suites by Hilton Chattanooga Hamilton Place

Traveller (351)
Room & Suite (244)
Breakfast Area at the Embassy Suites Chattanooga/Hamilton Place
Dining (44)
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About

4.5
#10 of 94 hotels in Chattanooga
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Embassy Suites Chattanooga / Hamilton Place hotel is ideally located opposite Tennessee's largest regional mall, just 4 miles from Chattanooga Metropolitan Airport. Enjoy easy access to Enterprise South Industrial Park, downtown Chattanooga and a number of attractions and famous beauty spots. Feel at home in a modern suite with flexible furnishings that allow you to create your own space. Keep in touch with WiFi at the spacious desk with ergonomic chair or watch movies on one of two HDTVs. Our beautiful suites also offer a microwave and refrigerator to make you feel at home and an onsite laundry service is available for your convenience. Wake up to a complimentary made-to-order breakfast at this Chattanooga hotel and savor sizzling specialties in Ruth's Chris Steak House restaurant. Work out in the fitness center, relax on the outdoor sundeck or swim in the temperature controlled indoor pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Vending machine
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount Offer

Location

2321 Lifestyle Way, Chattanooga, TN 37421-2291
4.5
4.5 of 5 bubbles2,098 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Embassy Suites by Hilton Chattanooga Hamilton Place has garnered praise for its cleanliness, with guests frequently complimenting the pristine condition of both rooms and common areas. Located conveniently for easy access to nearby dining and shopping options, the hotel's amenities, including the complimentary made-to-order breakfast and evening reception, are popular, despite occasional shortages. While opinions on value vary, the atmosphere is widely appreciated, with a unique Volkswagen theme and attractive artwork. Room experiences differ, with many finding them spacious and comfortable, though some noise and maintenance issues are mentioned. The service is generally well-regarded, with standout friendly staff, although some guests have encountered inconsistencies.
Location
Convenient
Atmosphere
Artistic
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Sparkyskippy wrote a review Aug 2023
Spartanburg, South Carolina
Hotel's Favourite
5.0 of 5 bubbles
In Chattanooga for business. We have stayed here previously and have always had a pleasant stay. This time was no different. We were welcomed and made to feel at home. Had a bit of difficulty with the Wi-Fi, but the matter was quickly resolved.
One particular pleasing aspect of our stay there was breakfast. Embassy Suites always provides a good morning dining experience, but this location has a skilled omelet chef. He ensured that the preparation and presentation was pleasing, and the food was tasty.
This location is convenient to a large variety of restaurants and shopping and is easy to access. You are sure to have a pleasant stay here.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Parking fills up fast in the afternoon.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tiffanydyoung wrote a review Dec 2020
Gainesville, Georgia
5.0 of 5 bubbles
We stayed here while visiting Chattanooga for the Rock City Enchanted Lights. This hotel is in the perfect location regarding food, mall, convenience to I75, etc. It is located outside of downtime Chattanooga so it was about a 15 minute drive to Rock City but it was worth it. We have stayed in downtown areas and with kids it is not conducive with the road noise. We did online check in and we chose our room. When we got our room number it was different from what we chose, so I messaged Nicole at the hotel through the app and she fixed this and got us in a room in a location like the one we requested. We did use the pool amenities and it was not too large, but was warm for the kids. They do have a large outdoor patio area with a fire pit and other things, but it was raining and we couldn’t utilize. We walked across the street to Mellow Mushroom for dinner and there were multiple other places within walking distance to eat. We would definitely stay here again if coming to the Chattanooga area. Everyone was very considerate during these times, no more than 1 family on the elevators (they have 3 sets so there was not a lot of wait time), mask wearing in the lobby, and clean stickers on the doors.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Raynor, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 18 Dec 2020
Thank you so much for the review! We are thrilled to hear that you enjoyed your stay with us here at the Embassy Suites Chattanooga and were able to enjoy a little of what our hotel and city have to offer. Please come back and see us again on your next trip through town! Jay Raynor General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
California_momofsix wrote a review Aug 2020
Fairfield
4.0 of 5 bubbles
After having read some of the reviews, especially regarding problems with the staff and parking, I was hesitant to book here. But for the most part, we were very happy with our choice and would recommend this hotel.
The Embassy Suites is easy to find, located right off the interstate close to Hamilton Place Mall. Parking is free, and we had no issues with our car parked behind the hotel. We saw a few homeless walking past the parking lot in the morning, but nobody approached us or the car. Neighborhood felt safe.
Check in was professional and efficient, but not overly friendly. Very matter of fact. The hotel honored our reservation and preference for a quiet room on the top floor. This Embassy suites has no central courtyard, so it's fairly quiet. We had no noise issues when staying there. The room was clean, all appliances and the bathroom worked fine. Beds were comfortable.
We were disappointed to find the pool closed for cleaning, but I believe it opened later in the week.
Really enjoyed breakfast. Made to order breakfast during covid--what a treat! Breakfast staff were very nice. One morning I had to ask for forks since the bin was empty and the attendant immediately went to get them for me with an apology. Lots of variety in both drink and food options. Bathrooms in the lobby very clean and elegant.
The hotel does a good job making guests feel safe. Tables in the breakfast area were partially blocked and spaced a comfortable distance apart. I wouldn't mind having daily room cleanings, but I understand why rooms are only cleaned between guests at this time. We were given enough towels and supplies, so this wasn't an issue. Overall felt safe and comfortable and would recommend.
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Date of stay: July 2020
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Raynor, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 26 Aug 2020
Thank you so much for taking the time to leave us a review with many constructive training opportunities for our staff. The number one priority for our hotel is to ensure the safety of both guests and the team members and I'm so happy that you left feeling that we accomplished that. I can assure you that I will use the feedback provided as a training opportunity in several areas and that you will see improvements should you return to stay with us. Thanks again! Jay Raynor General Manager
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Chris S wrote a review Aug 2020
Griffin, Georgia
+1
5.0 of 5 bubbles
I would like to start by thanking the staff for making this such a memorable stay! Our experience started with our arrival. With the extra steps that are being taken cleaning our room wasn't ready. The front desk attendant, greatly apologized and asked that I give her just a minute. About a minute later again she apologized, then said since our room was not available they were giving us an "upgrade". We graciously accepted and found they upgraded us to the best room in the house! Once we got checked in, we went out to eat and the front desk asked if our room was acceptable? I stated I had never stayed in a hotel room that nice! It was unreal, the beauty of this suite. Room one from the hallway was a double door, once inside, it opened into a dining area, which had a cabinet in the corner with a microwave and a fridge from there, it blended into a single bathroom then into a nice sitting area with a 32" TV, sleeper sofa with chaise and a separate chair. It then has a doorway, which you can separate into the sitting area and master suite. The master bedroom suite has a king bed and a full size bathroom. The tub, was extra roomie, and the toilet will flush anything as it is jet assisted. The TV is a full 55"and feels like a movie theater. Each day, there is a FULL hot breakfast, and each evening there is a reception with an array of alcoholic beverages and snacks. I was asked at least three times a day if I needed anything for our stay to make it better. Although we didn't go there, there is also a Ruths Chris steakhouse. This establishment is also a stones throw to Hamilton Place mall. It's also centrally located to many area attractions including the Chattanooga zoo and the Chattanooga choo choo. If you are looking for a nice getaway come here for all your hearts desire.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Raynor, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 14 Aug 2020
We sincerely appreciate the kind words and are thrilled that you enjoyed your time with us. Please come back and see us on your next trip through Chattanooga!
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Erica K wrote a review Feb 2021
Atlanta, Georgia
5.0 of 5 bubbles
I needed a change of scenery so I checked myself in to the Embassy Suites for a two night stay. Check in was very convenient through the mobile app. Entering my room there was a Cleaning seal on the door which was very reassuring and comforting. I stayed in the King Studio facing the mountains on the 7th floor. It was a beautiful and calming view. If you are traveling in town, the location is centered perfectly off the interstate and a 2 min drive to the mall with plenty of places to shop and eat. I will definitely be staying here again in the future☺️
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Raynor, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 22 Feb 2021
Thank you so much for the positive review! We are thrilled that you enjoyed your change of scenery and cannot wait to welcome you back to the Embassy Suites Chattanooga on your next getaway! Jay Raynor General Manager
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Matt wrote a review Jan 2021
Southaven, Mississippi
+1
5.0 of 5 bubbles
Staff were very friendly and helpful! The hotel just looks very good, the owner(s) took a personal interest in this and display two vintage VW automobiles in the lobby that have been fully restored. The hotel and our room were clean and inviting. The size and layout of our room was great as was the larger size mini fridge, greatly appreciated! Our room had a balcony with chairs which made relaxing that much easier. This Embassy Suites has a Ruth's Chris restaurant within. This is not common for an Embassy Suites, but very handy! We spent a day seeing the sights, then returned to the hotel, freshened up, then enjoyed a wonderful dinner at Ruth's Chris without leaving the hotel. Just great! The made to order breakfast was very good and the chef actually seasoned my omelet, nice touch! Multiple times hotel staff texted me to check on us and see if we needed anything. I don't recall this happening at other ES properties. We stay at Embassy Suites all over the country and this one stands out. Given the price point for our room, it was an outstanding value! Many other ES properties cost much more for a room of lesser size and amenities. Our stay was great and I highly recommend this hotel!
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Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Get a balcony suite!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Raynor, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 19 Jan 2021
Thank you so much for the positive review! We cannot wait to welcome you back to the Embassy Suites Chattanooga on our next trip through town! Jay Raynor General Manager
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On The Road Again 2.0 wrote a review Apr 2021
Columbia, Tennessee
5.0 of 5 bubbles
I am so glad our family chose this hotel for our recent trip to Chattanooga. This hotel is beautiful and very clean. Our room easily accommodated our family of 5. The beds were comfortable and the bath linens were fluffy and soft.
Although the breakfast area can get a bit crowded, the food is delicious and they have a wonderful selection. This is not your typical complimentary hotel breakfast. Made to order omelets and many other hot breakfast items are included. We looked forward to the breakfast each morning.
They do have an indoor pool and it was open during our stay. My teens found the water to be a little cold so we only used the pool on one occasion but the pool and the pool area were both clean and towels were provided.
Our room also included a microwave and a mini fridge. The mini fridge kept our food and drinks very cold.
Our family travels often throughout the year and we stay in many different hotels. This hotel is now one of our favorites and we will return to this particular one when we are back in Chattanooga for sure.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Raynor, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 8 Apr 2021
We sincerely appreciate the positive review! I apologize for the temperature of the pool, we have been trying to add fresh water to it on a more regular basis and it takes a little while to heat up. I'm thrilled you enjoyed the rest of your stay though and we would love to welcome you back on your next trip through Chattanooga. Jay Raynor General Manager
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danaH4354IF wrote a review Jul 2021
5.0 of 5 bubbles
The Chattooga Embassy Suites is exceptional with a Ruth Cris Steak house on site, best breakfast with omelets by Ruth Chris chefs ! There are several additional restaurants within walking including a Mellow Mushroom just across the street (my granddaughter loved it) Nice indoor pool and meeting rooms. The décor is complemented with vintage Volkswagen photos, the manager said the owners are classic car buffs, usually have a old VW in the lobby. Also there is a VW plant nearby and their VIP's stay there often.
The location is just off I 75 I recommend you stop there on your next road trip
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Review collected in partnership with Embassy Suites Hotels
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
candkMelbourne wrote a review Jan 2020
Atlanta, Georgia
3.0 of 5 bubbles
This was an OK stop over in Chattanooga on our way to Pigeon Forge. The hotel was modern and very clean. The rooms a good size and well maintained. The little things let this hotel down, seems to becoming a trend with Hilton. As a diamond member who has spend over 70 nihts in a Hilton in 2019, I get very annoyed when towels are not replaced, and you have to call down for some, when shampoo is not replaced. I understand they are all independently run, but the standards at Hilton are truly becoming "hit and miss". In terms of location, it is near the mall and lots of restaurants near by. Otherwise, really not much going on in Chattanooga. We had two rooms and travelled with 9, 14, 19 and 22 year old.
The worst thing about this property is the breakfast. It is absolutely horrendous. So crowded and no where to move. Difficult to get a table and quality just average. We ate their one morning only of our two night stay and vowed never to return. Terrible. Evening reception also crowded, but OK, as you were not carowled into the little breakfast room.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay R, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 2 Jan 2020
We appreciate the honest feedback regarding your stay with us. First and foremost let me apologize for the issues you encountered with some of the housekeeping issues as well as the breakfast layout, it is certainly something we wish could be changed. We would love to have you give us another try to redeem ourselves, but we understand your frustrations may prevent that. We hope you have a great New Year. Jay Raynor General Manager
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Randy S wrote a review Feb 2020
Chrisney, Indiana
4.0 of 5 bubbles
1st timer here. The staff was exceptional (especially Victor at the front desk). Always asking if I needed anything or offering help. Very nice breakfast and evening reception. Located close to many restaurants and shopping. Can easily walk to several places. Nice room as expected at Embassy. My only hotel recommendation is that they need a complimentary airport shuttle and a shuttle that drives you off at the mall or restaurants close by; otherwise I would have given it a 5 star. I would suggest adding Diet Coke to their complimentary machine as well and have it open to guests during the evening reception as well as coffee available then. Free parking is available. Ruth Chris steakhouse on-site.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay R, General Manager at Embassy Suites by Hilton Chattanooga Hamilton Place
Responded 13 Feb 2020
Thank you so much for the positive comments and constructive criticism on a few items, we will certainly take them into consideration. I will make sure to pass along your comments to Victor directly. Please come see us on your next trip through town! Jay Raynor General Manager
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Mallory Smith asked a question Aug 2022
102 contributions31 helpful votes
What time is the evening reception?
Answer from seeJohn S
Huntsville, Alabama105 contributions52 helpful votes
See my Tripadvisor review, from our stay in October, for this information
travel2 asked a question Oct 2021
1 contribution
Issues with screws exposed
Cyn asked a question Mar 2021
Cedar Falls, Iowa7 contributions1 helpful vote
Do you allow pets?
Andrea G asked a question Jun 2020
Wauwatosa, Wisconsin47 contributions19 helpful votes
Do the refrigerators have a small freezer compartment?
Answer from James L
Hazel Green, Alabama58 contributions13 helpful votes
I mean would be my advice.
Savvy S wrote a tip Mar 2024
7 contributions4 helpful votes
5.0 of 5 bubbles
"Yes"
Read full review
Z Z wrote a tip Jan 2024
7 contributions1 helpful vote
3.0 of 5 bubbles
"No"
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Dawn L wrote a tip Jan 2024
1 contribution
3.0 of 5 bubbles
"The front desk should be more helpful and friendly"
Read full review
Mellow T wrote a tip Nov 2023
Starkville, Mississippi1 contribution
5.0 of 5 bubbles
"Breakfast was great! Get there early to avoid the lines!"
Read full review
Gail Q wrote a tip Nov 2023
Sopchoppy, Florida4 contributions
5.0 of 5 bubbles
"Parking is tied to the adjacent restaurant so grab a spot early."
Read full review
Not the right property for you?
There are more places to choose from in the Chattanooga area.
PRICE RANGE
₹13,705 - ₹18,469 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
203
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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EMBASSY SUITES BY HILTON CHATTANOOGA HAMILTON PLACE - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Embassy Suites by Hilton Chattanooga Hamilton Place
What are some of the property amenities at Embassy Suites by Hilton Chattanooga Hamilton Place?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Embassy Suites by Hilton Chattanooga Hamilton Place?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Chattanooga Hamilton Place?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Chattanooga Hamilton Place?
Yes, free parking is available to guests.
Are there opportunities to exercise at Embassy Suites by Hilton Chattanooga Hamilton Place?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Chattanooga Hamilton Place?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Chattanooga Hamilton Place offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Embassy Suites by Hilton Chattanooga Hamilton Place accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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