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Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall

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Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall
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522 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall
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Showing 521: English reviews
jacksboro, United States
Reviewed 5 April 2016

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Helpful?
Thank Leatha S
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Reviewed 4 April 2016 via mobile

The customer service was amazing. Everyone went above and beyond to make our stay comfortable. The rooms were dated but clean, which is a priority in my book. All in all very nice! The rooms were very spacious. Honestly, the only reason I am not rating this stay as a 5 is because of the dated decor and the mediocre...

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Helpful?
Thank Cynthia M
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Thank you, we are in the process of reviewing our breakfast to upgrade.

atl
Reviewed 3 April 2016 via mobile

Stayed for 2 nights and as always this chain did a fine job. Check in was speedy. Besides a TV setting needing to be tweaked , everything in the room worked fine which is my biggest factor for a return trip. Complimentary breakfast was well stocked and clean.... Now the other side...... This hotel needs an extreme makeover like some...

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Helpful?
Thank babblebck
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Thank you for taking the time to review your recent stay with us, we will review your comments with our staff to improve.

Alexander City, United States
Reviewed 3 April 2016

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Helpful?
Thank Charles M
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Chattanooga, Tennessee
Reviewed 3 April 2016

Hairs on toilet. AC makes sounds can't sleep. Paint chips in bathroom. Ceiling has water stain. Room 204. Wake up call request never Happened. I'm sure this is not normal and if this was a different room this would of been a great value for what you receive.

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Helpful?
Thank Neil H
Tim L, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

We apologize for your experience, we will review your comments with our Housekeeping and Maintenance Departments for resolution.

Gatlinburg, Tennessee
Reviewed 30 March 2016

The hotel was clean and the staff was helpful and efficient. The decor is slightly dated, so could be a problem if that sort of thing bothers you. My husband and I loved the room. He is a night owl, and I am an early riser. The bedroom and living room are separated by a door, so he could watch...

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Helpful?
Thank Betty R
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Thank you for the 5 star review. We hope to see you again soon.

Philadelphia, United States
Reviewed 28 March 2016

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Helpful?
Thank Nia A
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Tupelo, Mississippi
Reviewed 20 March 2016

Our stay was great!. This was my first time staying at a Country Inn and Suites, I'll definitely stay here again!... My kids took advantage of the indoor pool. The location was everything, close to different restaurants! A+

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Helpful?
Thank kenyatta2016
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Thank you for the great review.

Kirksville, Missouri
Reviewed 14 March 2016

Very clean and comfortable, and staff was friendly and competent. Bed was wonderful. Breakfast was good. I made a mistake booking the room for the wrong night and staff cheerfully fixed it for me. Would definitely stay again.

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Helpful?
Thank 482pamr
TimLindsey, General Manager at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Great to hear. Thank you.

Atlanta, Georgia
Reviewed 13 March 2016

Part of a large group that traveled to town for a convention. Two girls left belongings in a room. Called at 3:15pm when this was realized and was told that lost and found was in housekeeping office and they were gone for the day and NO ONE had access until the next day. I explained we were leaving Chattanooga and...

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1Thank nurse123851
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall, responded to this review

Thank you for taking time to write your review. We sincerely apologize for the problems you encountered during your experience with us. We can assure you this is not the level of service we at Country Inn and Suites pride ourselves upon. We have noted your complaints regarding the disappointing service you received from the staff, and we are making...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
The Country Inn & Suites Chattanooga Hotel at Hamilton Place Mall provides fresh decor, comfortable suites and a welcoming atmosphere for business and leisure travelers alike. Country Suites offers premium amenities like free high-speed Internet access, two pools and a Fitness Center to make guests feel right at home. Our hotel near Chattanooga Metropolitan Airport (CHA) is also convenient to exciting shopping and excellent restaurants, making it the ideal home base for exploring the area.This hotel in Chattanooga is an all-suite property featuring modern décor that makes guests feel comfortable and relaxed. All of our suites feature separate living and sleeping areas, 32" flat-panel HDTV's, large business desks, complimentary high-speed Internet access and more.Our indoor pool and our fitness center will be undergoing renovations beginning July 15, and are expected to be out of service until the end of August. The outdoor pool will be in full service through this time. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall

Address: 7051 McCutcheon Rd, Chattanooga, TN 37421-1748
Region: United States > Tennessee > Chattanooga
Price Range: ₹ 6,362 - ₹ 7,783 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall 2.5*
Number of rooms: 82
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Also Known As:
Country Suites By Carlson - Chattanooga At Hamilton Place Mall Hotel Chattanooga
Country Hotel By Carlson
Country Inn Chattanooga
Hotel Style:
#19 Romantic Hotel in Chattanooga
#19 Business Hotel in Chattanooga
#23 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chattanooga at Hamilton Place Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were happy with our room assignment; amenities are such that I believe all rooms are good choices.”
 of 5 bubbles sgtbarefoot, 6 Dec 2016 | Read review
“I always request a room that an animal has not been in. If you have allergies, you might want to do the same.”
 of 5 bubbles 266ShirleyM, 29 Nov 2016 | Read review
“ask for a suite”
 of 5 bubbles cheryl1402016, 28 Sep 2016 | Read review
“Top floor is best.”
 of 5 bubbles johngI2296BQ, 11 Jul 2016 | Read review
“each room I have either visited in or stayed in was very nice. The property is very quiet and comfortable.”
 of 5 bubbles laneya2016, 6 Jun 2016 | Read review
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